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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

September 18, 2020

Everyone at Gerald is extremely respective of the relationship between sales and their customer. This Subaru dealership was our first stop shopping for a new vehicle. It had been 12 years of drivin More

by Bdasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Sep 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 18, 2020

I had first time chat with sales person Gruic I am Tesla I had first time chat with sales person Gruic I am Tesla owner but wanted to know more about Subaru as my second car as I heard a lot about how good More

by Ihdesai
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic
Sep 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 17, 2020

Jesse and Ashley were great to work with. Both were super helpful and answered all my questions. Pleasant experience. Happy with the new car. Would buy here again. More

by cpbrtndrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Ashley, Jesse Bush, Ashley Winter
Sep 18, 2020 -

Gerald Subaru of Naperville responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 17, 2020

I absolutely love my new car and I had a great experience at the dealership. Jeff was super helpful and I love my new car! More

by ALeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 18, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 17, 2020

It was a great experience at Gerald Subaru of Naperville. They had the best salesroom floor of all the dealerships we visited. It was open but inviting, great activities to keep kids busy / entertained durin More

by cwdana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 18, 2020 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day! We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 17, 2020

Eddie Orellano is by far THE BEST IN THE BUSINESS!!!!! We have purchased numerous vehicles from Eddie and our last purchase was yesterday!! There are no words to express our gratitude for this man. He' More

by Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 18, 2020 -

Gerald Subaru of Naperville responded

First and foremost, thank you for stopping by to leave this truly exceptional review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Eddie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 17, 2020

Lenny was a great salesman and gave us a great deal. We were very happy with the outcome and experience and the service provided. We will definitely be returning. More

by trista.maria
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lenny Shukhman
Sep 18, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 15, 2020

Great place to buy a car. He was professional. He helped with everything I needed. Thanks Jesse. I will be back next time I buy More

by Jjacobo1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Sep 16, 2020 -

Gerald Subaru of Naperville responded

Thank you for your loyalty to our dealership and for taking the time to write this review. We aim to turn every person that visits us into a repeat customer and we look forward to seeing you again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 15, 2020

Had a great experience. A welcoming and friendly atmosphere. Jesse was well informed and helpful. I felt confident in his salesmanship. Would definitely recommend to others. More

by joannhenng
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Sep 17, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 15, 2020

Collin has been taking car of my car for as long as he has been at Gerald. I can trust that he will get the problems identified and corrected. More

by Littlebookcliffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 17, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us! I am happy to hear that Collin was able to provide you with the truly exceptional customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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