Gerald Subaru of Naperville

I've gone through 10 cars in 10 years. Met lots of salesmen. Leo was the easiest and friendliest I've encountered to date. Would buy from him again. salesmen. Leo was the easiest and friendliest I've encountered to date. Would buy from him again. More

My experience at the dealership was pleasant, everyone was very friendly and helpful when needed and willing to answer questions.mike was very informative and willing to do whatever it took to make purcha was very friendly and helpful when needed and willing to answer questions.mike was very informative and willing to do whatever it took to make purchasing a vehicle an easy and pleasant experience! Thanks Mike for great customer service! More

I met Kenny ar Subaru Gerald of Naperville. He was considerate and super helpful to help me to get the car and the deal I want. I wish him and his family a good health. considerate and super helpful to help me to get the car and the deal I want. I wish him and his family a good health. More

Nervous buyer— Jeff made me feel very comfortable! He was very patient and answered all my questions, sometimes even two or three times. Thanks Jeff very patient and answered all my questions, sometimes even two or three times. Thanks Jeff More

Super helpful and nice lady helped me find the right car and went for a test drive the car the car was fantastic just like all the staff I worked with and went for a test drive the car the car was fantastic just like all the staff I worked with More

Service is great. Colin has been my service person from day 1. It is nice to be happy with my car and service for 4 years. I travel from Countryside to Naperville to Gerald Subaru and it is worth it. day 1. It is nice to be happy with my car and service for 4 years. I travel from Countryside to Naperville to Gerald Subaru and it is worth it. More

I had a great experience. I have took the time to explain everything about the Subaru from the smallest detail to the engine and its performance. I have been a Toyota owner for over 25 years and it was diffi everything about the Subaru from the smallest detail to the engine and its performance. I have been a Toyota owner for over 25 years and it was difficult to switch over but Ehab made it easy. More

Great car buying experience . . . caring, friendly, knowledgeable, patient sales professionals. We are definitely looking forward to purchasing a second SUV from this sales professional and dealership. knowledgeable, patient sales professionals. We are definitely looking forward to purchasing a second SUV from this sales professional and dealership. More

Need to update my review. Horrible customer service! When looking for a new car I listed my deal breakers and was given FALSE information to get me to purchase the car. I said I would only purchase the car i looking for a new car I listed my deal breakers and was given FALSE information to get me to purchase the car. I said I would only purchase the car if they could order and install a 2 inch hitch, I was VERY clear that the hitch needed to be a 2 inch receiver. I was promised this was possible. Then when I came in to get the hitch installed and found that they were going to install the WRONG part on my car I was given no help to remedy the situation and I was told there was nothing they could do. Thank god I was smart enough to ask to see the part prior to installation. They did nothing to make up for their mistake and wasting my time, no discounts, no coupons, NOTHING. I was talked down to, disrespected, and lied to. I am very disappointed with my experience with this dealership. More

Collin has been my advisor since I moved in Illinois and he did a great job taking care of issues with my first Subaru, now he’s still taking care of my second Subaru. He listens and takes care of things he did a great job taking care of issues with my first Subaru, now he’s still taking care of my second Subaru. He listens and takes care of things for you. More