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Gerald Subaru of Naperville

Naperville, IL

4.7
3,068 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,068 Reviews of Gerald Subaru of Naperville

October 18, 2019

Excellent in every way! Ehab was an amazing salesperson! He knew his product inside and out and truly believed in it. I had bought or leased the Honda product since 1993! I More

by Sarah Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Sarah, thank you for writing this truly exceptional review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. Please let us know if you have any questions. Sincerely, Alec McKean - General Manager

October 18, 2019

Nice cars salesman ever! Ehab made my car buying experience very enjoyable. He was very professional and courteous. I will recommend to all my friends. Thanks for the wonderfu More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Hi Chris! Thank you for this great review! Ehab is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Alec McKean - General Manager

October 16, 2019

Fantastic experience I had a fantastic experience purchasing my Forester from Gerald Subaru. My salesman was outstanding. He answered all of my questions and did an exce More

by Klemanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Oct 16, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

October 16, 2019

New Ascent! We have had two car-buying experiences with Gerald Subaru of Naperville in the past 6 weeks. Because the first experience was excellent, we returned t More

by Subaru Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Nicholas Gruic, Abid Khan, Leo Katsnelson
Oct 16, 2019 -

Gerald Subaru of Naperville responded

It was a pleasure to read about your second car-buying experience at Gerald Subaru of Naperville. Congratulations on your Ascent! Our top priority is delivering truly exceptional service without making our guests feel rushed or pressured in any way. It's delightful to know that Nick provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

October 15, 2019

Gerald Subaru is a well run professional dealership! Nick was professional and attentive. He did a great job of educating me about the car and listening to what was important to me in order to determine More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Michael Price
Oct 16, 2019 -

Gerald Subaru of Naperville responded

Hello Kristin and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Nick was there to provide you with such exceptional service! Thank you again and congratulations on your new Outback. Sincerely, Alec McKean - General Manager

October 15, 2019

Nick Gruic was very helpful and knowledgeable. The dealership was very professional. Every person I came in contact with was pleasant and helpful. Nick worked very hard to meet my needs both for More

by JoJo8591
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nicholas Gruic
Oct 16, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional feedback and your very kind recommendation of our dealership. I am happy to hear that Nick and the rest of our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

October 15, 2019

Great experience at Gerald Subaru Had a great experience working with Nick. My wife and I were looking for a Forester with specific requirements. Nick did a great job of picking the ri More

by NewForesterOwner19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nicholas Gruic
Oct 16, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

October 15, 2019

Great First Visit! This was my first visit to this Subaru dealership and it was a great one at that. The overall building and presentation was very professional and well More

by James C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Oct 16, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had a truly exceptional experience with Eddy and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

October 13, 2019

Lease for Subaru Outback and Subaru Impreza Mr. Eddy Orellana is always a pleasure to work with. He works very hard to follow your choices and concerns. He will go above what is expected to prov More

by juliuscuartero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Eddy Orellana
Oct 15, 2019 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

October 13, 2019

Fast-Real-Accommodating My father came in today for an appointment he made online. We came here as soon as he got of work to look at a KIA SOUL. We meet and sat with Mr. O’Br More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Michael O'Brien
Oct 14, 2019 -

Gerald Subaru of Naperville responded

Hello Dave and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that we were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

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