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Gerald Subaru of Naperville

Naperville, IL

4.7
3,068 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,068 Reviews of Gerald Subaru of Naperville

October 23, 2019

Very pleased Jesse and the entire staff did a great job. Everyone was exceptionally accommodating, courteous, and professional. Very positive experience with every More

by Richar410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany, Leo Katsnelson, Jesse Bush, Tina Tufo
Oct 23, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional words about Jesse and the rest of our team! We aim to give everyone who comes through our doors a positive experience and we're glad that we hit the mark with you. Sincerely, Alec McKean - General Manager

October 23, 2019

Great experience at Gerald Subaru Bought our first Subaru Forest at Gerald Subaru. Our sales guy Kenny Gross was very helpful in our decision and worked with us to get the right price. More

by ReggieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Oct 23, 2019 -

Gerald Subaru of Naperville responded

Hello Reggie and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kenny was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

October 23, 2019

Great Service First Subaru! Jeff was amazing and very helpful throughout the process. I’d definitely recommend this dealership if you are in the market for a new ca More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 24, 2019 -

Gerald Subaru of Naperville responded

Hello Jackie and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jeff was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

October 23, 2019

Great service Jeff walker was a great guy to work with. He will find the vehicle that fits your needs and for the price you are willing to spend. More

by Luke
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 24, 2019 -

Gerald Subaru of Naperville responded

Your truly exceptional words mean a lot to us. We appreciate your feedback and are happy to hear that Jedd and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Alec McKean - General Manager

October 22, 2019

Wonderful Experience This was one of the most pleasant experiences I have ever had at a dealership. After purchasing several cars in the past, and having negative experien More

by J-C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Oct 23, 2019 -

Gerald Subaru of Naperville responded

Your truly exceptional words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Alec McKean - General Manager

October 21, 2019

Kenny Gross Kenny was great work with. He gave a great deal on the car we wanted and made sure all our needs were met. Highly recommend Kenny and this dealership! More

by Rashid masood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Oct 21, 2019 -

Gerald Subaru of Naperville responded

We appreciate you for taking the time to give our dealership such a truly exceptional rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alec McKean - General Manager

October 20, 2019

Great and easy buying experience Eddy was a delight to work with. We came in knowing what we wanted and he took care of the rest. The team at Gerald Subaru always does a phenomenal jo More

by Adel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Eddy Orellana
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Adel, thank you for your loyalty to our dealership and for taking the time to write this truly exceptional review. Ehab’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean - General Manager

October 20, 2019

Love My 2020 Ascent Had a great buying experience at Gerald Subaru! I worked with Kenny. He was very helpful and was willing to answer all my questions. No pressure! High More

by KReid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Hello KReid and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kenny was there to provide you with such exceptional service! Thank you again and congratulations on your new Ascent. Sincerely, Alec McKean - General Manager

October 19, 2019

Great job New what I wanted and they came throygh. Great car and great service. Walked out same day with new car. Jeff walker was amazing! Treated myself and fa More

by Chomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Thanks for your truly exceptional review, Chomey! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

October 19, 2019

Great sales experience Professional sales staff, no games, direct, explained all the options and accessories. Friendly, courteous. Worked diligently to get the deal accompli More

by Jworobey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Thanks for your truly exceptional review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

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