Gerald Subaru of Naperville

Nick was very understanding, helpful and genuinely interested in my daughter’s purchase of a 2019 orange Crosstrek Premium. He was super to say the least!! His honest approach, Calm manor and listenin interested in my daughter’s purchase of a 2019 orange Crosstrek Premium. He was super to say the least!! His honest approach, Calm manor and listening ability to my daughters directions was wonderful. Gerald Subaru got themselves a gem of a salesperson. We’d use Nick anytime!! More

Good Experience All the people that I cam into contact with went out of there way to make the experience as pleasant as possible.. Jesse was very helpful. All the people that I cam into contact with went out of there way to make the experience as pleasant as possible.. Jesse was very helpful. More

Great used car buying experience Jeff Walker was a pleasure to work with for our used car purchase. he was very knowledgeable on multiple brands of vehicles and straightforward with p Jeff Walker was a pleasure to work with for our used car purchase. he was very knowledgeable on multiple brands of vehicles and straightforward with pricing. More

Best car buying experience! We had an amazing experience with Eddy on our recent trip to Subaru!! It was my first Subaru and he made the entire experience easy and painless. He w We had an amazing experience with Eddy on our recent trip to Subaru!! It was my first Subaru and he made the entire experience easy and painless. He was incredibly kind, helpful, transparent and accommodating to all of our needs. The entire facility was beautiful, and all of the staff were respectful and helpful. They even had a room for children and a quiet room to pray. I am SO happy with the Subaru that we ended up with, and I know the experience would not have been the same if he had not been helping us. Extremely grateful to Eddy for all of his help-I look forward to buying from him again in the future! More

Great experience at Gerald Subaru of Naperville ! I recently purchased my first Subaru at this location from Jesse Bush and he was great! He was very nice and straightforward, facilitating that the wh I recently purchased my first Subaru at this location from Jesse Bush and he was great! He was very nice and straightforward, facilitating that the whole process went smoothly. The facility was also very nice, as were all of the other employees. Highly recommend this location! More

Very clean facility full of happy faces! Me and my Girlfriend had a great experience here. If you shopping for a Subaru I highly recommend Gerald Subaru of Naperville. Also they have a cool d Me and my Girlfriend had a great experience here. If you shopping for a Subaru I highly recommend Gerald Subaru of Naperville. Also they have a cool drivers test track that you can experience before you purchase. More

Straightforward and Reasonable Our recent purchase of a 2020 Forrester went very smoothly with Ehab's assistance. He walked us through every aspect of the deal. Ehab was respectf Our recent purchase of a 2020 Forrester went very smoothly with Ehab's assistance. He walked us through every aspect of the deal. Ehab was respectful with Orr decisions and delivered us the car we desired ahead of schedule. More

Kelly Thomas Kelly was very patient and understanding helping me grasp the new technology. Nick spent alot of time working with corporate to get the Starlink syte Kelly was very patient and understanding helping me grasp the new technology. Nick spent alot of time working with corporate to get the Starlink sytem established. More

Buying a new car Eddy made my buying experience easy. I haven't bought a car in 16 years. Eddy patiently walked me through the process and provided the resources to Eddy made my buying experience easy. I haven't bought a car in 16 years. Eddy patiently walked me through the process and provided the resources to learn the new technology with videos and the one to one with Cora. Love my new Subaru More

Friendly, almost no-hassle experience - but not quite Everyone was patient, courteous and helpful but the process was incredibly inefficient and the paperwork.....! When are dealers going to get into the Everyone was patient, courteous and helpful but the process was incredibly inefficient and the paperwork.....! When are dealers going to get into the 21st century? Buying a house involves less effort. We started the process online to save time and we made an appointment to complete the process. The car wasn’t ready - why? Not counting the very helpful walkthrough with Eddie, the paperwork took two plus hours, even though we explained that my wife was not feeling well. I can only conclude that this is to wear customers down so they are too weak to resist the many offers of extras. Again, nothing but praise for the people but, as I’ve said, the process is too painful. More