Gerald Subaru of Naperville

Gerald Subaru 2nd to none My Girlfriend and I were in the Market for a New 2020 Subaru Forester Touring. This was going to be our first car purchase. We went to Napleton’s Suba My Girlfriend and I were in the Market for a New 2020 Subaru Forester Touring. This was going to be our first car purchase. We went to Napleton’s Subaru, worst experience, they were HIGH pressure, used classic sales tactics and offered us a ridiculous price $35,194 before tax. (we ended up walking out). Gerald Subaru gave us a fair online quote. We met with Jeff Walker who was professional, friendly, and prepared. Jeff made sure we were comfortable throughout the buying experience. We definitely recommend Jeff and Gerald Subaru to anyone seeking a professional and fair car buying experience. Thanks, More

Great experience! We were first time new car buyers with an awful high pressure experience at Napeltons that we walked away from. We are so glad that we found Jeff at G We were first time new car buyers with an awful high pressure experience at Napeltons that we walked away from. We are so glad that we found Jeff at Gerald. At first we were a little skeptical due to what we experienced previously. The quote that Jeff provided us was fair and we were able to get a little bit more off of that. Everything about the car buying experience went great! I would highly recommend Jeff at Gerald for a no pressure, honest, transparent car buying experience. More

New Impreza! Can’t wait to drive it home! Great customer service....Kenny Gross is INCREDIBLE!!!! If you’re thinking about a change in cars, visit Kenny he work Can’t wait to drive it home! Great customer service....Kenny Gross is INCREDIBLE!!!! If you’re thinking about a change in cars, visit Kenny he works magic! More

Cynthia was very helpful and patient! Took her time help me get the best price for the Subaru Outback! She was extremely knowledgeable and kind. I called several dealers but got the best service and price h me get the best price for the Subaru Outback! She was extremely knowledgeable and kind. I called several dealers but got the best service and price here. I will continue to bring my business here when my kiddos are old enough to drive. If all the employees here are this great then you guys have a kick a** team! More

Quick & Easy! Nick was an extremely knowledgeable and approachable sales associate. This is the first time I've been in the market to buy a car in ten years, so obv Nick was an extremely knowledgeable and approachable sales associate. This is the first time I've been in the market to buy a car in ten years, so obviously a lot has changed. Nick was attentive to my needs in what I was looking for in a compact SUV and took the time to show me several different Subaru Crosstrek's and explain the differences in the trim levels. I also felt extremely comfortable during the test drive, he showed me how to use the Eyesight technology as well as let me take the car on an extended test drive to see how it would handle on the highway since I have a long commute to work. When it came time to purchase, Nick was extremely straight forward and I got a great deal on a 2019 Limited Subaru Crosstrek as well as a reasonable trade in value for my 2010 Mazda 3. Nick went out of his way to make sure I felt comfortable with all the new technology in my Crosstrek before leaving the dealer and gave me a follow up call the next day to help me set up the MySubaru app with Starlink that includes a remote start. Overall I feel extremely happy and confident in my purchase and I'm grateful Nick was my salesperson. Thank you! More

Very pleased with the service and thoroughness of explaining and testing different vehicles. Paulo made sure that I understood the different safety features and how to use them. He is extremely tho explaining and testing different vehicles. Paulo made sure that I understood the different safety features and how to use them. He is extremely thorough in his knowledge of the vehicles and the capability. He also asks questions to make sure the vehicle will fit your needs. Due to Paulo's diligent details about the safety features and trying them out on the test drives, I chose Subaru over all other makes as their safety features were lacking. I love my Subaru Forrester Sport. More

Excellent! The excellent customer service at Gerald Subaru caught my attention before I had even set foot through their door. Their staff presented themselves pr The excellent customer service at Gerald Subaru caught my attention before I had even set foot through their door. Their staff presented themselves professionally, and very helpful from the beginning. In my mind they went above and beyond in helping us feel comfortable and informed with our purchase! Thank you Paulo for treating us so well!! And thank you to the whole team at Gerald Subaru for our pleasant experience! We are loving our new car... More

Ehab's priority was to make us happy and he succeeded. We are grateful to him for the wonderful experience. We look forward to dealing with him on our next purchase. We are grateful to him for the wonderful experience. We look forward to dealing with him on our next purchase. More

Good experience I purchased a vehicle for wife and myself. Eddie did everything he said he was going to do. He has also followed up to make sure everything was going I purchased a vehicle for wife and myself. Eddie did everything he said he was going to do. He has also followed up to make sure everything was going well after the purchase. We are very happy with our new vehicles. More

We had a fantastic buying experience working with Ehab. He was professional, efficient, patient, and so passionate and knowledgeable about the vehicle. We appreciate working with him and would highly recom He was professional, efficient, patient, and so passionate and knowledgeable about the vehicle. We appreciate working with him and would highly recommend him to others. Linda P More