Gerald Subaru of Naperville
Naperville, IL
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3,068 Reviews of Gerald Subaru of Naperville
Quality Care The team at Gerald Subaru of Naperville was great. Jesse really took the needed time to ensure our car selection met all of our requirements.b The team at Gerald Subaru of Naperville was great. Jesse really took the needed time to ensure our car selection met all of our requirements.b More
Jesse and the staff of Gerald's are great The staff of Gerald's Subaru of Naperville, and especially Jesse Bush, will go out of their way to please you and win your business. The vehicle we pu The staff of Gerald's Subaru of Naperville, and especially Jesse Bush, will go out of their way to please you and win your business. The vehicle we purchased was exceptional inside and out and mechanically sound. Ask for Jesse Bush, he's the man! Blessings! More
Salesman and finance manager both great Most dealers want to play games to maximize earnings. Eddy O. The sales guy didn’t want to play games he wanted to make a sale which was great for me. Most dealers want to play games to maximize earnings. Eddy O. The sales guy didn’t want to play games he wanted to make a sale which was great for me. He’s a friendly funny guy who wants to sell a car. Mike the finance manager was the same, didn’t play too many games, he knew I wasn’t interested in all that, I just wanted to buy a car and leave. The only thing that would have made the visit better was if there were more finance managers. There was only mike and there was a person ahead of me who bought a car so we had a lot of waiting. More
Ehab was excellent to deal with. He is very down-to-earth and calm, which was a very pleasant aspect of the process from start to finish. He was kind and helpful, and guided me through the process from tes and calm, which was a very pleasant aspect of the process from start to finish. He was kind and helpful, and guided me through the process from test driving to the final purchase. So glad to make my purchase through him and Gerald Subaru! More
Super nice and very easy process We test drove the imprezza hatchback and Crosstrek and this dealership, but took a couple weeks to try other vehicles elsewhere. Never got any pressur We test drove the imprezza hatchback and Crosstrek and this dealership, but took a couple weeks to try other vehicles elsewhere. Never got any pressure to buy, just highlighting the features important to us. We decided the Crosstrek was the best car for us and let them know. We went through Costco auto program and negotiating was less than five minutes, just enough time to look up the price. Jeff made everything comfortable and easy for us and we're grateful. More
Great people We really appreciated the way we were treated at the dealership. Everyone we encountered was extremely friendly and gracious. It made the shopping and We really appreciated the way we were treated at the dealership. Everyone we encountered was extremely friendly and gracious. It made the shopping and buying experience very enjoyable. We feel we were treated with integrity and respect. Excellent! More
Jeff was great! This was my first purchase from a dealer and I'm glad I chose Gerald Subaru of Naperville. The car itself is amazing and they went above and beyond to This was my first purchase from a dealer and I'm glad I chose Gerald Subaru of Naperville. The car itself is amazing and they went above and beyond to remedy even minor issues with it. Jeff W. was a great person to work with. He and Ubaldo both really listened to my concerns and explained every step of the process with care and respect. I would definitely return and work with them again. More
Eddy O. was super ! He was sble to work out a deal for me. Thank you to Gerald Subaru for having patient, competent and not pushy salespeople. They even have a person to "tutor" older folks on the technolo Thank you to Gerald Subaru for having patient, competent and not pushy salespeople. They even have a person to "tutor" older folks on the technologies of a modern, new car. Thanks for trying to address the needs of your customers. More
Great service Paulo Rodriguez was my salesperson he was very informative and knowledgeable about the vehicles I was looking at. He was also a very good instructor/demonstrator very informative and knowledgeable about the vehicles I was looking at. He was also a very good instructor/demonstrator More