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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

November 30, 2019

Great experience! Mike Obrien was such a professional and knowledgeable salesman. He was very patient as we looked at several cars. He never rushed or pushed us to de More

by Mudfish265
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Michael O'Brien
Nov 30, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

November 30, 2019

Awesome would do it again Very knowledgeable honest friendly dealt with integrity if you are in the market for a new car or if you are just looking Jesse Bush is the man More

by Pauly Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Nov 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

November 30, 2019

Friendly staff, smooth process. Jesse and Chip helped us with the test drive and purchase. They are very professional and patient in addressing our questions in this process. We are More

by qc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Chip Blankenburg
Nov 30, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

November 30, 2019

Exceptional Experience As a woman purchasing a vehicle on my own for the first time in all my years of driving - I couldn't have asked for a more pleasant experience. Leo Lo More

by philk4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany, Nino McMorris, Leo Katsnelson
Nov 30, 2019 -

Gerald Subaru of Naperville responded

Wow, your truly exceptional words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Alec McKean - General Manager

November 30, 2019

Dog Lovers Dream Dealer! Awesome & Friendly Staff! We drove out from Schaumburg to come here because Gerald Subaru has one of the biggest selections of Foresters. We were pleasantly surprised to meet L More

by Aneta_Gola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Nov 30, 2019 -

Gerald Subaru of Naperville responded

Hi Aneta and thanks for the truly exceptional feedback! We're very happy that Leo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Alec McKean - General Manager

November 30, 2019

Car buying made easy! I bought a new car yesterday and the process couldn’t have been easier! From the moment I walked in until I drove away in my new car I had great cust More

by NadineA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Michael O'Brien
Nov 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for putting your trust in Gerald Subaru of Naperville! We pride ourselves on our service department’s truly exceptional ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Alec McKean - General Manager

November 29, 2019

Shopping experience was very good! Dealership is well maintained and bright. People are very helpful as well. Ehab was very patient and knew his product very well. Would highly recom More

by DH
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 30, 2019 -

Gerald Subaru of Naperville responded

We appreciate the truly exceptional words. We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

November 29, 2019

Great experience! Jesse was very professional and friendly. He was patient with all the questions we had. The whole purchase process was smooth with his help. Great car More

by HW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Nov 30, 2019 -

Gerald Subaru of Naperville responded

We're pleased to hear that our truly exceptional team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

November 28, 2019

My best car buying experience so far! Eddy Orellana worked with me during the entire car buying process. From the moment he introduced himself & up to the time I left the dealership drivin More

by romulo.marzan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Eddy Orellana
Nov 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

November 27, 2019

Exceptional Friendly painless Sales Process Mike was low pressure and high service and communication. It was a great experience and would recommend Mike to anyone looking for a car. He went More

by Murphyb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Nov 30, 2019 -

Gerald Subaru of Naperville responded

At Gerald Subaru of Naperville, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Alec McKean - General Manager

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