Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Great experience! Mike Obrien was such a professional and knowledgeable salesman. He was very patient as we looked at several cars. He never rushed or pushed us to de Mike Obrien was such a professional and knowledgeable salesman. He was very patient as we looked at several cars. He never rushed or pushed us to decide. He never tired of our questions and made sure we were all setup in our car before we drove away. The dealership was clean and bright and modern Our finance guy John was also great! He took his time and explained every step. He also ran a number of options for us. We will definately recommend this place to friends and family. Thank you! More
Awesome would do it again Very knowledgeable honest friendly dealt with integrity if you are in the market for a new car or if you are just looking Jesse Bush is the man Very knowledgeable honest friendly dealt with integrity if you are in the market for a new car or if you are just looking Jesse Bush is the man More
Friendly staff, smooth process. Jesse and Chip helped us with the test drive and purchase. They are very professional and patient in addressing our questions in this process. We are Jesse and Chip helped us with the test drive and purchase. They are very professional and patient in addressing our questions in this process. We are very happy with the experience. More
Exceptional Experience As a woman purchasing a vehicle on my own for the first time in all my years of driving - I couldn't have asked for a more pleasant experience. Leo Lo As a woman purchasing a vehicle on my own for the first time in all my years of driving - I couldn't have asked for a more pleasant experience. Leo Lopez was my Salesman. He was transparent, extremely knowledgeable & paired me with a vehicle that was the right fit. I don't like all the new gadgets on the newer vehicles so did not all these functions presented to me, needed a car that would fit in my smaller garage & had a price range I had to stick to. He was not pushy, I felt NO pressure & he explained every function on the vehicle while on the test drive. Everything he presented to me was very clear. There were no surprises nor did I feel I was taken advantage of. Leo was understanding to my situation & quite the positive one. The whole atmosphere at this dealership was welcoming. Beautifully well kept establishment. I was repetitive with my some of questions & indecisive so I couldn't believe the amount of patience Leo & his managers had during this process. I'm extremely pleased with what they gave me on my trade-in, the managers Leo & Nino were pleasing to work with & purchased a great car at a great price. The Finance Manager, Anthony Mazany, was great to work with as well. Very friendly gentleman who explained each warranty option to me. He also made the finance part a smooth process to get me in & on my way with my new purchase! I highly recommend purchasing a vehicle at Gerald Subaru in Naperville. All around a great experience from this dealership. More
Dog Lovers Dream Dealer! Awesome & Friendly Staff! We drove out from Schaumburg to come here because Gerald Subaru has one of the biggest selections of Foresters. We were pleasantly surprised to meet L We drove out from Schaumburg to come here because Gerald Subaru has one of the biggest selections of Foresters. We were pleasantly surprised to meet Leo Lopez, a fellow dog lover, who helped us with our purchase. Leo is absolutely wonderful, patient and very understanding of my older parents needs, and answered all of our questions with ease. Not to mention sharing photos and stories of our dogs - you have to come see his adorable pack! We loved our experience and will definitely be back next time we’re in the market for a car. #SubaruForever #DogsLoveSubaruToo! More
Car buying made easy! I bought a new car yesterday and the process couldn’t have been easier! From the moment I walked in until I drove away in my new car I had great cust I bought a new car yesterday and the process couldn’t have been easier! From the moment I walked in until I drove away in my new car I had great customer service. My salesman, Mike listened to everything I wanted in a car and picked out several for me to look at. He took his time showing me all the cool features and he was easy to talk to and work with. He enjoys his work and it shows. I took several of his business cards and will definitely recommend him to others. I know I’ll be in my Outback for years to come but he has a repeat customer in me! My finance guy was also easy to work with and very nice. Overall it was the best car buying experience I ever had. Thank you Gerald Subaru for hiring top notch people! More
Shopping experience was very good! Dealership is well maintained and bright. People are very helpful as well. Ehab was very patient and knew his product very well. Would highly recom Dealership is well maintained and bright. People are very helpful as well. Ehab was very patient and knew his product very well. Would highly recommend. More
Great experience! Jesse was very professional and friendly. He was patient with all the questions we had. The whole purchase process was smooth with his help. Great car Jesse was very professional and friendly. He was patient with all the questions we had. The whole purchase process was smooth with his help. Great car buying experience! More
My best car buying experience so far! Eddy Orellana worked with me during the entire car buying process. From the moment he introduced himself & up to the time I left the dealership drivin Eddy Orellana worked with me during the entire car buying process. From the moment he introduced himself & up to the time I left the dealership driving a new Outback. It was a wonderful experience, unlike the last time I purchased a new vehicle about 10 years ago. The time spent in the price negotiation is short because Eddy is honest, diligent & sincere in answering my questions. I know & he knows, that we can facilitate matters by being truthful to each other. I highly recommend him to anyone seeking professional assistance in buying a vehicle. John Pryor, the finance officer, is cool in explaining every detail of the documents. He does an excellent job! No wonder, the Subaru dealership.assigned him as the last person to officially complete the whole process. More
Exceptional Friendly painless Sales Process Mike was low pressure and high service and communication. It was a great experience and would recommend Mike to anyone looking for a car. He went Mike was low pressure and high service and communication. It was a great experience and would recommend Mike to anyone looking for a car. He went out of his way to acquire the color I wanted from another dealer More