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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

December 14, 2019

I’ve been shopping on the internet for months. Just when I got tired of the run around I came across Gerald. They have the best employee working there or I should say Manager. Tina Tufo is the best!! She tr More

by Faceme
Recommend Dealer
Yes
Employees Worked With
Tina Tufo
Dec 18, 2019 -

Gerald Subaru of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this truly exceptional review! It's wonderful to hear that Tina, and our staff at Gerald Subaru of Naperville, was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Alec McKean - General Manager

December 13, 2019

Paulo Rodriguez in a sale department and other guys, was very nice and professional, I love my Toyota Sienna👍Happy Christmas and a New year!!! More

by viktoras692004
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

December 13, 2019

Jesse for the win! In the process of looking for a new car I visited at least 10 dealerships and test drove at least 3 different cars. I dealt with a lot of pushy salesp More

by Sandramease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Jesse was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

December 13, 2019

Ehab was professional, extremely knowledgeable and easy to work with. His sales approach was respectful and not overly aggressive. My experience was better than anticipated. More

by kehoediane
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Hi and thank you for this truly exceptional review! We're happy to hear that Ehab took care of you! They are a great asset and we appreciate all that they do. Sincerely, Alec McKean - General Manager

December 13, 2019

LOVE MY OUTBACK Jesse Bush is your BIGGEST ASSET!! Jesse is the reason we purchased our vehicle through Gerald Subaru. He made sure I knew all the features the vehicl More

by Catherine K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle, Catherine. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jesse was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

December 13, 2019

Wonderful experience Jesse went above and beyond our expectations. He delivered great attitude, patience and was very knowledgeable. We are extremely happy with our purcha More

by michelle.lozada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Michelle, thank you for taking the time to leave us such a truly exceptional review! We appreciate every hard-working member of our service team, and we are thrilled to know Jesse went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Alec McKean - General Manager

December 13, 2019

Jesse. Bush. Two words. Jesse. Bush. He's the man to see! He has values unlike anyone else! He is very cooperative, great listener, and goes above and beyond. Jess More

by ireyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Wow, your truly exceptional words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Alec McKean - General Manager

December 11, 2019

I went with my sister and her husband and they were NOT going to buy. After working with Paulo they bought an Outback. I was so impressed that I went back three days later and bought one too. Paulo was gre More

by Gailvermillion
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Anthony Mazany, Alec McKean, Marie Stepanek, Paulo Rodriguez, Jake Landreth
Dec 11, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Paulo's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Alec McKean - General Manager

December 11, 2019

Kenny Gross and Tony Mazany Both Kenny and Tony worked very well with me and my wife to come to a very good agreement for our new Impreza. Overall a very good experience. More

by Steven L
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Dec 11, 2019 -

Gerald Subaru of Naperville responded

Hello Steven and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kenny and Tony were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

December 11, 2019

Patient and Reasonable I like going to Gerald Subaru of Naperville because the dealers are overly patient as I decide which model and color car I desire. They offer helpful More

by Sjbeauchamp83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Dec 11, 2019 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a truly exceptional experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

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