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Gerald Subaru of Naperville

Naperville, IL

4.7
3,068 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,068 Reviews of Gerald Subaru of Naperville

December 17, 2019

Great dealer Dennis explained all car function during test driving. Also he tried holding my desired car as long as he could. Although price was a little over budg More

by TommyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Tommy. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

December 16, 2019

If you are in the market for a Subaru....Look no further It all started the day before Thanksgiving, when daughter and I stopped for a Test Drive and was pleasantly welcomed by Chip and took us to the newly More

by nwalumni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany, Marie Stepanek, Chip Blankenburg
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. Our highest priority is satisfying our guests and we are delighted to know that Chip made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

December 16, 2019

Great Everyone was helpful and patient in explaining everything about my car. All my questions were answered. The price was good. I never felt pressured in More

by Esorgatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

December 15, 2019

The first car I ever bought I got scammed out of a lot of money during the deal. I found the car I wanted online, researched the numbers, and came to Gerald for my second car ready for anything but was trea More

by KingJames
Recommend Dealer
Yes
Employees Worked With
Tina Tufo
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alec McKean - General Manager

December 15, 2019

Thank you! Dennis spent many hours with us today helping us find the car we were looking for! He encouraged us to try and look at everything we liked. He gave us More

by reem.elshafei11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Dennis Linden
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Dennis and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Alec McKean - General Manager

December 15, 2019

Painfree experience We arrived late and Jeff came up and introduced himself and asked if he could help us find who we were looking for.Well we ended up working with Jeff More

by tqueeneb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Monomoy Ghosh, Jeff Walker
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your truly exceptional purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Alec McKean - General Manager

December 14, 2019

Good times by all We arrived at Gerald early and left at the end of the day with a beautiful outback. Jennifer was right away welcoming and friendly. In moments we More

by pars17
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

December 14, 2019

He is an excellent man. Super helpful and nice. Directed me and answered all the questions. I am very happy to have Ehab helping me. More

by gjc0107
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Dec 18, 2019 -

Gerald Subaru of Naperville responded

First and foremost, thank you for stopping by to leave this truly exceptional review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ehab assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alec McKean - General Manager

December 14, 2019

Ehab is pleasure to work with, I truly admire his personal approach and his genuine personality. Thanks for another pleasurable car buying experience, I’ll be back :) More

by Mrkent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Ehab Aref, Tim Murray
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Ehab was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

December 14, 2019

Fabulous experience I bought my first new car yesterday with Jesse. Coming from a not so great car shopping experience previously I wasn't sure what to expect but Jesse w More

by emieviolincello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. Our highest priority is satisfying our guests and we are delighted to know that Jesse made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

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