Gerald Subaru of Naperville

If you are in the market for a Subaru....Look no further It all started the day before Thanksgiving, when daughter and I stopped for a Test Drive and was pleasantly welcomed by Chip and took us to the newly It all started the day before Thanksgiving, when daughter and I stopped for a Test Drive and was pleasantly welcomed by Chip and took us to the newly built Test Track and was patient enough to explain all the features and driving the car on different road conditions. And Leo took over and after going back and forth, Leo has always had answers to all our questions with a smile proving time and again, this is how the car buying should be. We could not have been more happier with the car and buying experience. Thanks Leo. More

The first car I ever bought I got scammed out of a lot of money during the deal. I found the car I wanted online, researched the numbers, and came to Gerald for my second car ready for anything but was trea money during the deal. I found the car I wanted online, researched the numbers, and came to Gerald for my second car ready for anything but was treated fairly and they didnt try to pull any tricks on me during the close. Love my car and the service! Great dealership!! Tina was a saint!! More

Thank you! Dennis spent many hours with us today helping us find the car we were looking for! He encouraged us to try and look at everything we liked. He gave us Dennis spent many hours with us today helping us find the car we were looking for! He encouraged us to try and look at everything we liked. He gave us many honest helpful tips and was so kind and patient throughout the whole time! Thank you Dennis! More

Painfree experience We arrived late and Jeff came up and introduced himself and asked if he could help us find who we were looking for.Well we ended up working with Jeff We arrived late and Jeff came up and introduced himself and asked if he could help us find who we were looking for.Well we ended up working with Jeff the next 4hrs and drove home with the car we came for.Jeff spoke so well and was so knowledgeable of the Outback that you believed he was part of the TEAM that designed the thing.Buying a car is allways stressful no matter how well you are prepared and you leave feeling like you might have made a mistake, well it was a long day but Jeff made the process easy and moved along quite well.This is our 2nd car from GRAND of Naperville and would recommend working with Jeff if you are interested in a car. More

He is an excellent man. Super helpful and nice. Directed me and answered all the questions. I am very happy to have Ehab helping me. me and answered all the questions. I am very happy to have Ehab helping me. More

Ehab is pleasure to work with, I truly admire his personal approach and his genuine personality. Thanks for another pleasurable car buying experience, I’ll be back :) personal approach and his genuine personality. Thanks for another pleasurable car buying experience, I’ll be back :) More

Fabulous experience I bought my first new car yesterday with Jesse. Coming from a not so great car shopping experience previously I wasn't sure what to expect but Jesse w I bought my first new car yesterday with Jesse. Coming from a not so great car shopping experience previously I wasn't sure what to expect but Jesse was great to work with. He answered every single question and concern that I had (and there were a lot) and worked patiently with me as I was dealing with a budget. He was incredibly friendly and does his job well. Although he is there to sell a car I could tell that he genuinely cared about helping me get what was the best for me. I 100% recommend Jesse and look forward to dealing with him in the future. Anthony was also great, I ended up being there after hours to finish up the purchase but he was still all smiles and in a good mood as he helped me finish up with all the paperwork and last minute questions I had. More

Good times by all We arrived at Gerald early and left at the end of the day with a beautiful outback. Jennifer was right away welcoming and friendly. In moments we We arrived at Gerald early and left at the end of the day with a beautiful outback. Jennifer was right away welcoming and friendly. In moments we trusted that she knew her product. Her sense of humor made an otherwise arduous experience a delight. We would not hesitate to recommend your establishment to others. More

Awesome Service This recent car purchase was one of the best car sales experiences we've ever had, thanks to Jeff Walker. We came in for a new battery on our 2016 Ou This recent car purchase was one of the best car sales experiences we've ever had, thanks to Jeff Walker. We came in for a new battery on our 2016 Outback & left with a 2020 Outback. While waiting for the battery replacement, Jeff saw us checking out the new cars. He took time to answer all of our questions, listened to our comments, sent us off for a test drive, then advocated to get us the best deal possible without it having to take all day. More

Good experience Salespeople were gracious and polite. Bargaining didn’t take long, because they were straightforward and reasonable. I got a great used car for a good Salespeople were gracious and polite. Bargaining didn’t take long, because they were straightforward and reasonable. I got a great used car for a good price, and they followed up afterwards to make sure I was happy. More