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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

December 31, 2019

New car purchase Jeff was very helpful and took the time to get to know me a little and what I wanted in a car. He was also extremely patient with my son who has speci More

by Tina.nall228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jeff Walker
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing such a truly exceptional review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

December 30, 2019

I had an absolutely fantastic experience at Gerald Subaru! I will recommend them to all my friends and family. Leo and Kenny were so awesome. More

by Yelena
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Kenny Gross
Dec 30, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

December 30, 2019

Excellent Car Buying Experience We just purchased a new Suburu at Gerald’s in Naperville. Leo Lopez was our salesman. Experience was excellent. He answered all of our many questions More

by Lmadden12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Leo made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

December 29, 2019

Great job! Great car, great service, and great salesman. If you're in the market for a new car, please do yourself a favor and ask for Dennis. He treats you like More

by elgian320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Subaru of Naperville! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Alec McKean - General Manager

December 29, 2019

Excellent service Working with eddy was excellent. Everything was great! Fortunately he made the process very simple and easy. Definitely a good experience visiting for More

by Lthinakkal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alec McKean - General Manager

December 28, 2019

Thank you, Eddie O! Great all around experience at Gerald Subaru! Zero pressure sales, helpful staff and great selection. Ask for “Eddie O” and be prepared to actually More

by MJordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Eddy Orellana, Dennis Linden
Dec 30, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had a truly exceptional experience with Eddie and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

December 28, 2019

Kelly Thomas is a great sales representative I was looking at the Subaru for the first time in my car buying experience. I have had several new Ford's, but needed updated safety features. I was More

by judyescape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Anthony Mazany, Kelly Thomas
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle, Judy. Thank you for writing such a truly exceptional review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Kelly was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

December 28, 2019

Excellent Service The whole team at Gerald Subaru was professional, patient, informative, and friendly. We were treated very well throughout the entire process. Thanks More

by Bmontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch the name of the woman at the cashier., Michael Price, Dennis Linden
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

December 28, 2019

New 2020 outback onyx xt Dennis was fantastic. Made the entire new car process painless.. he was committed to finding the right car car for us and at the right price More

by sturner65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

December 28, 2019

Mr. Aref gave us excellent service! We came back with him after our first purchased car, our first Subaru. We will be coming back fir our future purchase! More

by Lucia Partida
Recommend Dealer
Yes
Employees Worked With
Michael Price, Ehab Aref
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Dziak - cdziak@geraldauto.com

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