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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

January 07, 2020

Jeff is very knowledgeable about the Subaru line-up. He is a straight shooter and will respect your time spent with him. Be sure to take test drive on the test track! More

by RAM
Recommend Dealer
Yes
Employees Worked With
John Pryor, Marie Stepanek, Jon Thongphadith
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review. Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

January 07, 2020

The team was friendly and well organized, so that our trade in went smoothly. The facility is very clean and comfortable and we are enjoying our new Ascent. More

by Jsetterdahl
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, John Pryor, Marie Stepanek, Dennis Linden
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your truly exceptional positive experience at Gerald Subaru of Naperville. Congratulations on the new Ascent! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Alec McKean - General Manager

January 06, 2020

Subaru Family My son and daughter in law both drive Subaru’s. Last year we leased a Crosstrek and have been very pleased. We were so happy to work with Jeff Walker More

by Subaru Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jeff Walker
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for this truly exceptional review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Alec McKean - General Manager

January 06, 2020

Pleasurable experience from walking in the door, through test drive, negotiation, and finance. I felt comfortable with Dennis and enjoyed working with him. I’d start my next car search with Dennis and Geral More

by hansenmth
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Dennis Linden
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Dennis was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

January 04, 2020

My second purchase from Gerald Subaru I had been thinking of buying a new vehicle for some time. I researched different models but came back to buy another Outback from Gerald. Their servi More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Holly. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean - General Manager

January 04, 2020

Professional Experience Throughout Jesse Bush was totally professional from our initial contact through the time we left the dealership. He was patient and very caring that my wife and More

by moylan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

January 04, 2020

I had a great experience Jenni was very helpful when I was choosing between my new forester and a competitor’s vehicle. She explained all the features multiple times and let More

by Lojo912
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Jenni was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

January 04, 2020

Lease of 2020 outback Jesse Bush is a helpful digent rep. Made time for us. Answered all question. Nice guy from what appears to be a nice friendly office. Pat Cleary More

by pclearylaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Jesse Bush, Tina Tufo
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out to us and letting us know about your truly exceptional visit. We appreciate everything Jesse does for Gerald Subaru of Naperville and our customers. Hope to see you again soon! Sincerely, Alec McKean - General Manager

January 02, 2020

New year The day was long but Dennis was great! I was able to walk away with a beautiful car. I’m so excited. Thank you so much! More

by aseiple0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Dennis was able to provide an efficient and overall truly exceptional experience. Sincerely, Alec McKean - General Manager

December 31, 2019

Absolutely amazing dealership and incredibly efficient process throught the whole experience. I had the pleasure working with Mike O'Brian and he was so kind and a genu More

by Jfornek55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

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