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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

January 04, 2020

I had a great experience Jenni was very helpful when I was choosing between my new forester and a competitor’s vehicle. She explained all the features multiple times and let More

by Lojo912
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Jenni was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

January 04, 2020

Lease of 2020 outback Jesse Bush is a helpful digent rep. Made time for us. Answered all question. Nice guy from what appears to be a nice friendly office. Pat Cleary More

by pclearylaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Jesse Bush, Tina Tufo
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out to us and letting us know about your truly exceptional visit. We appreciate everything Jesse does for Gerald Subaru of Naperville and our customers. Hope to see you again soon! Sincerely, Alec McKean - General Manager

January 02, 2020

New year The day was long but Dennis was great! I was able to walk away with a beautiful car. I’m so excited. Thank you so much! More

by aseiple0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Dennis was able to provide an efficient and overall truly exceptional experience. Sincerely, Alec McKean - General Manager

December 31, 2019

Absolutely amazing dealership and incredibly efficient process throught the whole experience. I had the pleasure working with Mike O'Brian and he was so kind and a genu More

by Jfornek55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

December 31, 2019

New car purchase Jeff was very helpful and took the time to get to know me a little and what I wanted in a car. He was also extremely patient with my son who has speci More

by Tina.nall228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jeff Walker
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing such a truly exceptional review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

December 30, 2019

I had an absolutely fantastic experience at Gerald Subaru! I will recommend them to all my friends and family. Leo and Kenny were so awesome. More

by Yelena
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Kenny Gross
Dec 30, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

December 30, 2019

Excellent Car Buying Experience We just purchased a new Suburu at Gerald’s in Naperville. Leo Lopez was our salesman. Experience was excellent. He answered all of our many questions More

by Lmadden12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Leo made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

December 29, 2019

Great job! Great car, great service, and great salesman. If you're in the market for a new car, please do yourself a favor and ask for Dennis. He treats you like More

by elgian320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Subaru of Naperville! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Alec McKean - General Manager

December 29, 2019

Excellent service Working with eddy was excellent. Everything was great! Fortunately he made the process very simple and easy. Definitely a good experience visiting for More

by Lthinakkal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alec McKean - General Manager

December 28, 2019

Thank you, Eddie O! Great all around experience at Gerald Subaru! Zero pressure sales, helpful staff and great selection. Ask for “Eddie O” and be prepared to actually More

by MJordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Eddy Orellana, Dennis Linden
Dec 30, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had a truly exceptional experience with Eddie and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

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