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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

January 08, 2020

Jesse’s great We had such good service from Jesse Bush. He was helpful, asked great questions about what we wanted, how we drive and used our car. We explained that More

by Janeh1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

First and foremost, thank you for stopping by to leave this truly exceptional review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jesse assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alec McKean - General Manager

January 08, 2020

Wonderful salesman and exceptional service, Gerald Subaru took care of our needs and made sure to make a deal to meet us where we needed to get for buying a car. Thank you! More

by Jzwolski
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this 5-star review. We strive to provide truly exceptional service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Alec McKean - General Manager

January 07, 2020

Good and friendly people. I really appreciate the time you took for mebuy my car. I wish I could able to chose color of my choice. More

by Sriramsaravanan
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Sriramsaravanan, thank you for the feedback! We are happy to hear about your truly exceptional experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

January 07, 2020

Jeff is very knowledgeable about the Subaru line-up. He is a straight shooter and will respect your time spent with him. Be sure to take test drive on the test track! More

by RAM
Recommend Dealer
Yes
Employees Worked With
John Pryor, Marie Stepanek, Jon Thongphadith
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review. Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

January 07, 2020

The team was friendly and well organized, so that our trade in went smoothly. The facility is very clean and comfortable and we are enjoying our new Ascent. More

by Jsetterdahl
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, John Pryor, Marie Stepanek, Dennis Linden
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your truly exceptional positive experience at Gerald Subaru of Naperville. Congratulations on the new Ascent! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Alec McKean - General Manager

January 07, 2020

Great experience The service at Gerald Subaru in Naperville is top notch. There is down to earth and easy to talk to people there willing to listen to your needs as a More

by karan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez, Michael Price
Jan 13, 2020 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

January 06, 2020

Subaru Family My son and daughter in law both drive Subaru’s. Last year we leased a Crosstrek and have been very pleased. We were so happy to work with Jeff Walker More

by Subaru Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jeff Walker
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for this truly exceptional review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Alec McKean - General Manager

January 06, 2020

Pleasurable experience from walking in the door, through test drive, negotiation, and finance. I felt comfortable with Dennis and enjoyed working with him. I’d start my next car search with Dennis and Geral More

by hansenmth
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Dennis Linden
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Dennis was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

January 04, 2020

My second purchase from Gerald Subaru I had been thinking of buying a new vehicle for some time. I researched different models but came back to buy another Outback from Gerald. Their servi More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Holly. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean - General Manager

January 04, 2020

Professional Experience Throughout Jesse Bush was totally professional from our initial contact through the time we left the dealership. He was patient and very caring that my wife and More

by moylan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Jan 06, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

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