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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

January 11, 2020

I must say that my husband and I are not particularly fond of car salesmen in general. Today, we met Ehab and he was very kind, helpful and a person that I would recommend to anyone. More

by Jenlkov
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thanks for this truly exceptional review and congratulations on your new car! We are so pleased that our team able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Alec McKean - General Manager

January 11, 2020

Jesse was fantastic from start to finish. He anticipated a lot of my questions, was very knowledgeable, and is very easy to work with. The whole car buying process, including trade-in, went smoothly, and he More

by jjh
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your truly exceptional positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

January 10, 2020

This is our second purchase this year from Gerald and as first time Subaru owners we could not be more happy. Kenny was great to work with on both occasions: my recent Outback purchase and our son's first c More

by DBandusky
Recommend Dealer
Yes
Employees Worked With
Michael Price, Kenny Gross
Jan 13, 2020 -

Gerald Subaru of Naperville responded

We love hearing from happy customers about their truly exceptional experiences at our dealership. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

January 10, 2020

Jeff energy and attitude when it comes your Gerald experience are very positive. He is always enthusiastic and eager to answer our questions and share his product knowledge. Every interaction with More

by Kwsode
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alec McKean - General Manager

January 10, 2020

This has been a great dealership to work with. They were very helpful and I would recommend them to anyone looking to get a Subaru More

by Tuck23
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Tuck, thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely, Alec McKean - General Manager

January 09, 2020

Very pleasant experience My husband and I very much enjoyed our experience working with Dennis. He's very personable and helpful. We thought we were just going to look at car More

by pwatergoddess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jon Thongphadith, Dennis Linden
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your truly exceptional feedback with Dennis. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

January 08, 2020

Jesse’s great We had such good service from Jesse Bush. He was helpful, asked great questions about what we wanted, how we drive and used our car. We explained that More

by Janeh1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

First and foremost, thank you for stopping by to leave this truly exceptional review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jesse assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alec McKean - General Manager

January 08, 2020

Wonderful salesman and exceptional service, Gerald Subaru took care of our needs and made sure to make a deal to meet us where we needed to get for buying a car. Thank you! More

by Jzwolski
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this 5-star review. We strive to provide truly exceptional service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Alec McKean - General Manager

January 07, 2020

Great experience The service at Gerald Subaru in Naperville is top notch. There is down to earth and easy to talk to people there willing to listen to your needs as a More

by karan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez, Michael Price
Jan 13, 2020 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

January 07, 2020

Good and friendly people. I really appreciate the time you took for mebuy my car. I wish I could able to chose color of my choice. More

by Sriramsaravanan
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Sriramsaravanan, thank you for the feedback! We are happy to hear about your truly exceptional experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

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