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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

January 14, 2020

Ehab made our Subaru car buy experience amazing! He was so helpful, not over baring, and full of knowledge. We are so grateful and will definitely recommend Subaru to our friends and family. More

by jsalinas1996
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jan 20, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

January 14, 2020

Ricardo was very professional throughout the process. I did not feel I was pressured. He is also knowledgeable about Forester. He was very helpful to our car purchase experience. More

by Panda
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez, Michael Price
Jan 20, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

January 11, 2020

Excellent quick service and Mike O’Brien was great to work with. I enjoyed the waiting area while waiting to be attended to. Overall a great experience! More

by himam110
Recommend Dealer
Yes
Employees Worked With
John Pryor, Michael O'Brien
Jan 13, 2020 -

Gerald Subaru of Naperville responded

We appreciate the kind words and truly exceptional feedback, Himam. We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

January 11, 2020

Jenni was great, uh huh, yes she was, oh yeah. Liked her. Nice, fun, pleasant, helpful, no pressure, cool, did I say nice already? Yes More

by Bob
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Jan 13, 2020 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

January 11, 2020

I must say that my husband and I are not particularly fond of car salesmen in general. Today, we met Ehab and he was very kind, helpful and a person that I would recommend to anyone. More

by Jenlkov
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thanks for this truly exceptional review and congratulations on your new car! We are so pleased that our team able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Alec McKean - General Manager

January 11, 2020

Jesse was fantastic from start to finish. He anticipated a lot of my questions, was very knowledgeable, and is very easy to work with. The whole car buying process, including trade-in, went smoothly, and he More

by jjh
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your truly exceptional positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

January 10, 2020

This is our second purchase this year from Gerald and as first time Subaru owners we could not be more happy. Kenny was great to work with on both occasions: my recent Outback purchase and our son's first c More

by DBandusky
Recommend Dealer
Yes
Employees Worked With
Michael Price, Kenny Gross
Jan 13, 2020 -

Gerald Subaru of Naperville responded

We love hearing from happy customers about their truly exceptional experiences at our dealership. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

January 10, 2020

Jeff energy and attitude when it comes your Gerald experience are very positive. He is always enthusiastic and eager to answer our questions and share his product knowledge. Every interaction with More

by Kwsode
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alec McKean - General Manager

January 10, 2020

This has been a great dealership to work with. They were very helpful and I would recommend them to anyone looking to get a Subaru More

by Tuck23
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Tuck, thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely, Alec McKean - General Manager

January 09, 2020

Very pleasant experience My husband and I very much enjoyed our experience working with Dennis. He's very personable and helpful. We thought we were just going to look at car More

by pwatergoddess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jon Thongphadith, Dennis Linden
Jan 13, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your truly exceptional feedback with Dennis. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

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