Gerald Subaru of Naperville

The dealership is very nice. Super clean...like the minimalist vibe. Nice amenities. Dennis and mike worked very well together. I was able to drive two versions of the outback back-to- back to narrow d minimalist vibe. Nice amenities. Dennis and mike worked very well together. I was able to drive two versions of the outback back-to- back to narrow down my choice. I liked the test track....fun. More

Happy with my Subaru experience Customer service at Gerald was very good. I received a fair price for my trade-in and purchase. There is good followup from the general manager, sales Customer service at Gerald was very good. I received a fair price for my trade-in and purchase. There is good followup from the general manager, sales/Rick and Kelly. More

Great Sales Person Kelly Thomas is a great sales rep. This is the second Subaru I've purchased from Kelly. This time I used my Costco membership for the purchase and I Kelly Thomas is a great sales rep. This is the second Subaru I've purchased from Kelly. This time I used my Costco membership for the purchase and I highly recommend it, no hassle. Kelly knows her product, will demo the car fully and will find you the car you want. If you have a problem she will do anything reasonable to meet your needs. You can't go wrong with Kelly! More

Ehab was very patient with our questions and encouraged us to take the car home to see if it would fit in our garage. That was the selling point for us that car could be kept in garage. He seemed to be i us to take the car home to see if it would fit in our garage. That was the selling point for us that car could be kept in garage. He seemed to be indefatigable. This is our 4th car from Gerald and a natural choice to start car shopping here. The huge inventory allowed Ehab to find just what we wanted. Both my husband and I really liked the text track experience. More

Ehab and the rest of the staff were very helpful and courteous. They work with your pocket to ensure you get a good deal. Thanks courteous. They work with your pocket to ensure you get a good deal. Thanks More

Jennifer was really personable and not pushy. She gave me time to think and I did not feel rushed at all. She was very detailed in explaining the car features while I was doing the test drive. I was impresse time to think and I did not feel rushed at all. She was very detailed in explaining the car features while I was doing the test drive. I was impressed with how much time she spent in dealing with a customer like me. More

Friendly and knowledgeable.... They are also not rushing you to make a sale and are willing to negotiate... Jesse our salesman... 👍5 stars I would definitely buy another car from them in the future 😊 you to make a sale and are willing to negotiate... Jesse our salesman... 👍5 stars I would definitely buy another car from them in the future 😊 More

Excellent Car Buying Experience thanks to Jessee! 1. Warm and welcoming showroom environment that allowed me to look at the various cars on display at my leisure. 2. A sales person approached me in a 1. Warm and welcoming showroom environment that allowed me to look at the various cars on display at my leisure. 2. A sales person approached me in a friendly manner while maintaining eye contact during our conversations. 3. Jennifer Silvestri was very knowledgeable about the features and specifications on the vehicle we test drove. 4. The test drive was a combination of driving the local streets and the private test track. 5. Jennifer demonstrated the particular features of the vehicle while on this test drive. 6. Once we returned from the test drive Jennifer politely introduced us to Jesse Bush due to Jennifer having a previously scheduled meeting. 7. Jesse answered the remaining questions we had about the vehicle, warranties and explained to us in detail about the after sale services provided by Gerald Subaru. 8. We voiced concern over the issue of this model vehicle being within its 1st year of production. Jesse quickly assured us that the reliability of the vehicle would not be an issue. 9. Jesse arranged an extended test drive in which I took the vehicle home for the night and the following day. It was during this time that I decided to purchase the vehicle. 10. Jesse made us feel comfortable during the negotiation of the sales contract. He explained everything in a concise but yet detailed manner. 11. Jesse has continued to provide excellent service after the sale. 12. Jesse is an excellent representation of a professional and personable individual that is an asset to Gerald Subaru. 13. The fact that Gerald Subaru is dog friendly is a huge plus. More

Dennis was great and helpful. He helped us figure out the best car for us and hello is get so the options we needed. Id happily work with him again. best car for us and hello is get so the options we needed. Id happily work with him again. More

Great experience - thank you for making this happen. You listened to our wants and needs and found the perfect car for us. Look forward to continue working with you in the future. listened to our wants and needs and found the perfect car for us. Look forward to continue working with you in the future. More