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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

January 25, 2020

Jesse helped me out of a bad situation. Worked through my options in either getting the work done on my car or investing that money into a new vehicle. Scoured around to find something not only in my budget More

by wajiw
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 28, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

January 25, 2020

Ehab has been a pleasure to work with. Right off the bat i could tell he wasn’t just thinking of himself, nor was he casual-he actually cared about me, and handled the process like a pro. It was like walkin More

by AJ
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jan 28, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your truly exceptional feedback, AJ. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ehab. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

January 25, 2020

Ehab was very kind and very knowledge about the car I was interested in. He made it a very good experience buying this car, 10/10 would recommend! More

by Richardsonsarahr
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Ehab Aref
Jan 28, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

January 25, 2020

Encore Visit I met with Kelly Thomas (Delivery Coordinator) yesterday to go over questions I had about my 2020 Outback. Kelly is very knowledgeable about the vehic More

by Bluewaterdogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jan 28, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

January 25, 2020

Jeff and Nick helped me a ton looking at several used Subarus, and gave me a really great deal on a certified pre-owned impreza. I was really impressed with the knowledge and helpfulness of the sales tea More

by Henrywall33
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Michael Price, Eddy Orellana, Jeff Walker
Jan 28, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

January 25, 2020

Gerald Subaru and Mike O’Brien were a pleasure to work with. If you want to work with a car dealer who listens to what you want and has the inventory to back it up go to Gerald and ask for Mike. More

by Eblank
Recommend Dealer
Yes
Employees Worked With
John Pryor, Michael O'Brien
Jan 28, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

January 24, 2020

We had a great experience. Paulo was very knowledgeable and patient with me. Sometimes explaining things multiple times. I will recommend him and Gerald to friends and family. More

by Maureen.zmich
Recommend Dealer
Yes
Employees Worked With
Leo., Anthony Mazany, Paulo Rodriguez
Jan 27, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

January 24, 2020

Service was great. Kenny Gross got the suv we wanted and helped us through the whole process. Ubaldo Rodriguez also helped by getting the color we wanted. Very professional More

by Jessesalgado
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Marie Stepanek, Kenny Gross
Jan 27, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

January 24, 2020

Paulo was knowledgeable and nice. He showed me the aspects of the vehicle. He was responsive to the needs I suggested for a new vehicle. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Jan 27, 2020 -

Gerald Subaru of Naperville responded

Lisa, we are so glad we could take care of all of your needs at Gerald Subaru of Naperville. Thank you for giving this truly exceptional feedback; we will be sure to share it with the team! Sincerely, Alec McKean - General Manager

January 24, 2020

Great Experience I went in to Gerald Subaru yesterday knowing exactly what I wanted (green 2020 outback with black leather seats) and met with Jesse to go through the More

by traut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 27, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

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