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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

January 24, 2020

Service was great. Kenny Gross got the suv we wanted and helped us through the whole process. Ubaldo Rodriguez also helped by getting the color we wanted. Very professional More

by Jessesalgado
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Marie Stepanek, Kenny Gross
Jan 27, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

January 24, 2020

Paulo was knowledgeable and nice. He showed me the aspects of the vehicle. He was responsive to the needs I suggested for a new vehicle. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Jan 27, 2020 -

Gerald Subaru of Naperville responded

Lisa, we are so glad we could take care of all of your needs at Gerald Subaru of Naperville. Thank you for giving this truly exceptional feedback; we will be sure to share it with the team! Sincerely, Alec McKean - General Manager

January 24, 2020

Great Experience I went in to Gerald Subaru yesterday knowing exactly what I wanted (green 2020 outback with black leather seats) and met with Jesse to go through the More

by traut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jan 27, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

January 24, 2020

Excellent Working with Jesse was a great experience. He found the car that I wanted, and worked to stay within my budget. I would definitely recommend buying More

by ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
January 24, 2020

We had a great experience. Paulo was very knowledgeable and patient with me. Sometimes explaining things multiple times. I will recommend him and Gerald to friends and family. More

by Maureen.zmich
Recommend Dealer
Yes
Employees Worked With
Leo., Anthony Mazany, Paulo Rodriguez
Jan 27, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

January 23, 2020

Kelly Thomas was an excellent Subaru support professional! She was thorough and informative. I think this service is great on the part of the Gerald Subaru dealer I dealt with in my leasing a S More

by Noel
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Abid Khan
Jan 27, 2020 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this truly exceptional review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alec McKean - General Manager

January 23, 2020

Our purchase was easy and pleasant. The salesman was knowledgeable and very helpful in explaining all the features on the Forester. We are very satisfied with our purchased. More

by Cdt0303
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Jan 23, 2020 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

January 23, 2020

Easy to work with, salesman was very friendly and did a good job walking us through everything. The dealership was very accommodating to our situation as well. More

by Stefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Jan 23, 2020 -

Gerald Subaru of Naperville responded

Stefan, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and truly exceptional, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Alec McKean - General Manager

January 22, 2020

We had an excellent experience working with Ehab. Ehab was very knowledgeable and helpful with answering our questions. He did not pressure us at all and encouraged us to take our time despite how late it More

by ColleenDoyle
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Jan 23, 2020 -

Gerald Subaru of Naperville responded

Thank you Colleen, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

January 22, 2020

Subaru Purchase was great Subaru of Naperville was greatly helpful start to finish on the purchase and follow up on my vehicle. Always timely when replying to messages. Thank y More

by fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Michael O'Brien
Jan 23, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

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