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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 01, 2020

In my 40 years of car shopping, Leo Lopez provided my best experience ever! He was exceptionally personable, genuine, straight-forward, and knowledgeable. He took both personal and professional interest More

by bjcurzio
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 06, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for your kind words! Leo is a great asset and we are glad to hear he provided a truly exceptional experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Alec McKean - General Manager

February 29, 2020

Quick and Very efficient, nice facility. Came in late, still got transactions done by the end of regular business hour. A good experience at dealership. More

by Foxmails
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Tina Tufo, Jennifer Silvestri
Mar 04, 2020 -

Gerald Subaru of Naperville responded

We are so glad to read that you had a truly exceptional experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

February 29, 2020

Very friendly, answered all of our questions about this vehicle purchase and a possible future vehicle purchase. Will definitely come back to see her and by another car. More

by Jvargas1991
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jennifer Silvestri
Mar 06, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your truly exceptional feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

February 28, 2020

Jesse was awesome!!! I felt so happy doing business with him. Everything went smooth. I will recommend him to all my friends who wants a Subaru. More

by Biju
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Apr 17, 2020 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

February 28, 2020

Excellent service. Great selection of cars meant this dealer had just the car and model in the color and trim and package and option combination I was looking for. More

by Meg
Recommend Dealer
Yes
Employees Worked With
Michael Price, Kenny Gross
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Meg. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

February 28, 2020

Kenny Gross was very pleasant to work with. Appreciated his detailed description of all the features included. Would definitely work with him on future purchase. More

by ekannegiesser
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

February 28, 2020

Ehab was amazing to work with. He is very knowledgeable about the vehicle I was interested in. One of the main reasons I purchased the car from Subaru was his impeccable customer service. You can tell he i More

by Srgamble
Recommend Dealer
Yes
Employees Worked With
John Pryor, Ehab Aref, Jon Thongphadith
Mar 04, 2020 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

February 28, 2020

Kenny Gross, our salesperson, was extremely knowledgeable about the features of the Forester; we were very impressed with his politeness as well. Before leaving the dealership we felt well informed about ou More

by Sue1135
Recommend Dealer
Yes
Employees Worked With
John Pryor, Kenny Gross
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

February 28, 2020

Appearance when you walk in is quality and then everyone I talked with was pleasant. Eddy Orellana answered all my questions and showed me all the new things about my new Forester, he is very nice and very More

by cathymuetze
Recommend Dealer
Yes
Employees Worked With
Cynthia , Eddy Orellana
Mar 06, 2020 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

February 28, 2020

Kenny helped me get a car in my price range. No run arounds, no sales pitch. He was awesome to work with & made the purchase go as smooth as possible! More

by tishax101
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Mar 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alec McKean - General Manager

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