Back

Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,066 Reviews of Gerald Subaru of Naperville

February 28, 2020

Ehab was amazing to work with. He is very knowledgeable about the vehicle I was interested in. One of the main reasons I purchased the car from Subaru was his impeccable customer service. You can tell he i More

by Srgamble
Recommend Dealer
Yes
Employees Worked With
John Pryor, Ehab Aref, Jon Thongphadith
Mar 04, 2020 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

February 28, 2020

Kenny Gross, our salesperson, was extremely knowledgeable about the features of the Forester; we were very impressed with his politeness as well. Before leaving the dealership we felt well informed about ou More

by Sue1135
Recommend Dealer
Yes
Employees Worked With
John Pryor, Kenny Gross
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

February 28, 2020

Appearance when you walk in is quality and then everyone I talked with was pleasant. Eddy Orellana answered all my questions and showed me all the new things about my new Forester, he is very nice and very More

by cathymuetze
Recommend Dealer
Yes
Employees Worked With
Cynthia , Eddy Orellana
Mar 06, 2020 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

February 28, 2020

Kenny helped me get a car in my price range. No run arounds, no sales pitch. He was awesome to work with & made the purchase go as smooth as possible! More

by tishax101
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Mar 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alec McKean - General Manager

February 27, 2020

Paulo J. Rodriguez very helpful. He went the extra miles and made sure things were all good for our deal. Great person to work with! More

by E. Tse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Mar 02, 2020 -

Gerald Subaru of Naperville responded

At Gerald Subaru of Naperville, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a truly exceptional experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Alec McKean - General Manager

February 27, 2020

Very easy people to do business with. Explained everything in detail and went over all of our options. Dennis was an excellent salesman and very patient with us while we made our decision. More

by Frankheneghan06
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jon Thongphadith, Dennis Linden
Feb 27, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review. We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

February 27, 2020

Best car buying experience ever! No pressure and wonderful people to do business with. Looking to purchase another Forester for my daughter now. Loved Paulo! Paulo was a pleasure and went way abov More

by grbnhfrc
Recommend Dealer
Yes
Employees Worked With
Cynthia and Manny? Internet sales were awesome! The best! Great job!, John Pryor, Cynthia Barratt, Paulo Rodriguez
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business and for your truly exceptional review. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Alec McKean - General Manager

February 27, 2020

My visit my purchase all was very smooth I love this dealership also Leo we’re great I feel very confident to back again any time More

by Garcia9616
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Ehab Aref
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

February 27, 2020

Dennis Linden was extremely helpful and knowledgeable through the whole process of buying our Forester. We were very pleased with the service we received from Dennis and will definitely recommend him to More

by Heneg4
Recommend Dealer
Yes
Employees Worked With
Michael Price, Dennis Linden
Mar 02, 2020 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this truly exceptional review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alec McKean - General Manager

February 25, 2020

The dealership was clean and the service was excellent. Working with Dennis was a pleasant experience. He was patient and worked with us where we were at. If you're looking to buy a car, go find Dennis. More

by Tyler M
Recommend Dealer
Yes
Employees Worked With
John Pryor, Dennis Linden
Feb 25, 2020 -

Gerald Subaru of Naperville responded

Hi Tyler, and thank you for this truly exceptional review! We're happy to hear that Dennis took care of you! They are a great asset and we appreciate all that they do. Sincerely, Alec McKean - General Manager

...
48
...