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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 09, 2020

Very knowledgeable about the vehicle. Patient and friendly. Gerald dealership was clean and offered a good selection of vehicles. Car options were discussed and demonstrated. More

by emil1908
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Michael Price, Jon Thongphadith
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the truly exceptional review along to the team. Please let us know if we can do anything further to help. Sincerely, Alec McKean - General Manager

March 09, 2020

I recently purchased a used Subaru from Nick and he was awesome! He was very friendly and professional throughout the whole process. He did his best to get me the best deal he could which I really apprecia More

by Mohund
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out! Truly exceptional reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alec McKean - General Manager

March 06, 2020

From the moment we walked through the door Mike was very professional and very friendly. We told him exactly what we wanted and how much we could afford and he made sure we were well taken care of. He was v More

by Adam Lane
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

March 06, 2020

My husband and I were honestly not thinking of buying a car today. We just wanted to get an idea of what the car was like and the price range. From the time we entered the dealership, Mike was really frien More

by AL019
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 10, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your truly exceptional feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

March 06, 2020

I am very pleased with my experience at Gerald Subaru. I am especially happy with Abid Khan. He was very informative and patient with me. He wanted to make sure I was happy with my purchase. Abid answered a More

by Mymelinda
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Abid Khan
Mar 10, 2020 -

Gerald Subaru of Naperville responded

We loved reading this truly exceptional review! Happy customers are our aim, and it appears Abid really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Alec McKean - General Manager

March 05, 2020

Friendly and professional. They had the exact vehicle I wanted. Was able to take several road tests to be sure this was the vehicle for me. More

by Brad L
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Anthony Mazany, Kelly Thomas, Tina Tufo, Kenny Gross
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Alec McKean - General Manager

March 04, 2020

Mike is great! Put me in a great vehicle for a great price. It wasn't the care I went in to test drive, but I am so glad my salesman showed me the Crosstrek. Turns More

by maryhof
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alec McKean - General Manager

March 03, 2020

Very nice to work with Eddy. I enjoyed working with Eddy very much. He is always there for his customer, before, during and after the sale. I will recommend him to others. More

by Calvin
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your truly exceptional feedback, Calvin. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Eddy. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

March 02, 2020

Jennifer is a great saleswoman! She took the extra time with me to test drive the vehicle and went over my options on whether to lease or finance, even when I didn’t buy the vehicle on the first visit. More

by Grace.defante
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jennifer Silvestri
Mar 06, 2020 -

Gerald Subaru of Naperville responded

Thank you Grace, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such a truly exceptional manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

March 01, 2020

Everyone was very nice and made me feel welcome throughout the entire process. My sales consultant Leo Lopez was a pleasure to work with. He was helpful and professional without making me feel pres More

by quinn060
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alec McKean - General Manager

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