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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

March 04, 2020

Mike is great! Put me in a great vehicle for a great price. It wasn't the care I went in to test drive, but I am so glad my salesman showed me the Crosstrek. Turns More

by maryhof
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alec McKean - General Manager

March 03, 2020

Very nice to work with Eddy. I enjoyed working with Eddy very much. He is always there for his customer, before, during and after the sale. I will recommend him to others. More

by Calvin
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your truly exceptional feedback, Calvin. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Eddy. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

March 02, 2020

Jennifer is a great saleswoman! She took the extra time with me to test drive the vehicle and went over my options on whether to lease or finance, even when I didn’t buy the vehicle on the first visit. More

by Grace.defante
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jennifer Silvestri
Mar 06, 2020 -

Gerald Subaru of Naperville responded

Thank you Grace, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such a truly exceptional manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

March 01, 2020

Everyone was very nice and made me feel welcome throughout the entire process. My sales consultant Leo Lopez was a pleasure to work with. He was helpful and professional without making me feel pres More

by quinn060
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alec McKean - General Manager

March 01, 2020

In my 40 years of car shopping, Leo Lopez provided my best experience ever! He was exceptionally personable, genuine, straight-forward, and knowledgeable. He took both personal and professional interest More

by bjcurzio
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 06, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for your kind words! Leo is a great asset and we are glad to hear he provided a truly exceptional experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Alec McKean - General Manager

February 29, 2020

Quick and Very efficient, nice facility. Came in late, still got transactions done by the end of regular business hour. A good experience at dealership. More

by Foxmails
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Tina Tufo, Jennifer Silvestri
Mar 04, 2020 -

Gerald Subaru of Naperville responded

We are so glad to read that you had a truly exceptional experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

February 29, 2020

Very friendly, answered all of our questions about this vehicle purchase and a possible future vehicle purchase. Will definitely come back to see her and by another car. More

by Jvargas1991
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jennifer Silvestri
Mar 06, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your truly exceptional feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

February 28, 2020

Jesse was awesome!!! I felt so happy doing business with him. Everything went smooth. I will recommend him to all my friends who wants a Subaru. More

by Biju
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Apr 17, 2020 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

February 28, 2020

Excellent service. Great selection of cars meant this dealer had just the car and model in the color and trim and package and option combination I was looking for. More

by Meg
Recommend Dealer
Yes
Employees Worked With
Michael Price, Kenny Gross
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Meg. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

February 28, 2020

Kenny Gross was very pleasant to work with. Appreciated his detailed description of all the features included. Would definitely work with him on future purchase. More

by ekannegiesser
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Mar 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

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