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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 18, 2020

Dennis was great! We had a little hiccup with the car we purchased but Dennis did an awesome job of making sure it was taken care of promptly and courteously. We would recommend him to everyone! More

by Packerdon24
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Anthony Mazany, Monomoy Ghosh, Tina Tufo, Dennis Linden
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

March 16, 2020

Deede was awesome to work with. Very personable and honest. Highly recommend Deede for a great buying experience, she was very knowledgeable & did a great test drive!!! More

by Buyer
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, John Pryor, Deede Burdett
Mar 18, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

March 14, 2020

Vet attentive to my needs, but not overly pushy. Let me take my time, presented vehicles that fit what i was looking for. When i said i wasn't ready to bake a decision right yet, he gave me the time to mak More

by Brian_martin2001
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Mar 18, 2020 -

Gerald Subaru of Naperville responded

Thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alec McKean - General Manager

March 14, 2020

Very knowledgeable and helpful with my purchase of a Subaru Ascent. He and Ubaldo made sure I was happy with the purchase. Ehab made sure I was familiar with the vehicle prior to leaving the dealership. More

by apepple11
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Ehab Aref
Mar 18, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

March 13, 2020

Ehab was very courteous and friendly. His professional knowledge was outstanding and he answered all of our questions. He made our visit tolerable and I would definitely recommend him to any friends or f More

by Hector
Recommend Dealer
Yes
Employees Worked With
John Pryor, Cynthia Barratt, Ehab Aref
Mar 18, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback, Hector. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ehab. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

March 13, 2020

Everyone was professional and friendly. I had called other area Subaru dealerships inquiring about the Subaru Crosstrek and went with Gerald Naperville due to their professionalism and non sales approac More

by Aureavholland
Recommend Dealer
Yes
Employees Worked With
John Pryor, Kelly Thomas, Jesse Bush, Cynthia Barratt
Mar 18, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free and truly exceptional shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

March 11, 2020

Pleasant no pressure experience with Jesse! We had visited several dealerships following the 2020 Auto show in Chicago and wasn't sure which type of vehicle we wanted. We stopped into Gerald Sub More

by rcrdsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks also to Eddy (el Guapo!), Jesse Bush
Mar 18, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

March 11, 2020

Friendly and Fun experience shopping for a car My husband and I were totally impressed with the friendliness of Gerald Subaru of Naperville and especially with their sales representative, Jennifer- More

by c.ducommun
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Mar 18, 2020 -

Gerald Subaru of Naperville responded

Thanks for this truly exceptional review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Alec McKean - General Manager

March 09, 2020

Leo was such a great help in our purchase of a new SUV. He answered all of our questions and made the process a great experience. Please ask for Leo when you make your next purchase. More

by bpiejko
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, John Pryor, Nino McMorris
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alec McKean - General Manager

March 09, 2020

Everyone at Gerald was helpful, informative, and patient. We had a great experience purchasing our new vehicle! We highly recommend Gerald Subaru to anyone looking to purchase. More

by jeansefcovic
Recommend Dealer
Yes
Employees Worked With
Michael Price, Dennis Linden
Mar 10, 2020 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

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