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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

March 11, 2020

Pleasant no pressure experience with Jesse! We had visited several dealerships following the 2020 Auto show in Chicago and wasn't sure which type of vehicle we wanted. We stopped into Gerald Sub More

by rcrdsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks also to Eddy (el Guapo!), Jesse Bush
Mar 18, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

March 11, 2020

Friendly and Fun experience shopping for a car My husband and I were totally impressed with the friendliness of Gerald Subaru of Naperville and especially with their sales representative, Jennifer- More

by c.ducommun
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Mar 18, 2020 -

Gerald Subaru of Naperville responded

Thanks for this truly exceptional review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Alec McKean - General Manager

March 09, 2020

Leo was such a great help in our purchase of a new SUV. He answered all of our questions and made the process a great experience. Please ask for Leo when you make your next purchase. More

by bpiejko
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, John Pryor, Nino McMorris
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alec McKean - General Manager

March 09, 2020

Everyone at Gerald was helpful, informative, and patient. We had a great experience purchasing our new vehicle! We highly recommend Gerald Subaru to anyone looking to purchase. More

by jeansefcovic
Recommend Dealer
Yes
Employees Worked With
Michael Price, Dennis Linden
Mar 10, 2020 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

March 09, 2020

Very knowledgeable about the vehicle. Patient and friendly. Gerald dealership was clean and offered a good selection of vehicles. Car options were discussed and demonstrated. More

by emil1908
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Michael Price, Jon Thongphadith
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the truly exceptional review along to the team. Please let us know if we can do anything further to help. Sincerely, Alec McKean - General Manager

March 09, 2020

I recently purchased a used Subaru from Nick and he was awesome! He was very friendly and professional throughout the whole process. He did his best to get me the best deal he could which I really apprecia More

by Mohund
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out! Truly exceptional reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alec McKean - General Manager

March 06, 2020

From the moment we walked through the door Mike was very professional and very friendly. We told him exactly what we wanted and how much we could afford and he made sure we were well taken care of. He was v More

by Adam Lane
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

March 06, 2020

My husband and I were honestly not thinking of buying a car today. We just wanted to get an idea of what the car was like and the price range. From the time we entered the dealership, Mike was really frien More

by AL019
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 10, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your truly exceptional feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

March 06, 2020

I am very pleased with my experience at Gerald Subaru. I am especially happy with Abid Khan. He was very informative and patient with me. He wanted to make sure I was happy with my purchase. Abid answered a More

by Mymelinda
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Abid Khan
Mar 10, 2020 -

Gerald Subaru of Naperville responded

We loved reading this truly exceptional review! Happy customers are our aim, and it appears Abid really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Alec McKean - General Manager

March 05, 2020

Friendly and professional. They had the exact vehicle I wanted. Was able to take several road tests to be sure this was the vehicle for me. More

by Brad L
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Anthony Mazany, Kelly Thomas, Tina Tufo, Kenny Gross
Mar 10, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Alec McKean - General Manager

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