
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Worked with Sandy Jackson and the experience was great from the start. I did my initial shopping online and had several dealerships contact me. Sandy was the only one to take the time to personally resp from the start. I did my initial shopping online and had several dealerships contact me. Sandy was the only one to take the time to personally respond right away rather than just shooting out a form email and then following up days later. Shopping and negotiating process couldn't have been easier and you can tell from the start that she really believes in and knows the product she sells. I would absolutely recommend this dealership (and have) to friends and family. More
Sandy Jackson who I worked with did a great job of both giving me the information needed to make my decision but also made it easy for me as she answered my emails while making a decision almost instantly giving me the information needed to make my decision but also made it easy for me as she answered my emails while making a decision almost instantly each time. I also was very happy with the vehicle I picked out and so far so good. More
I had a great experience purchasing my vehicle form Gerald Subaru. The sales representative, Sandy Jackson was both knowledgable and upfront with the transaction. I was so impressed I purchased three Gerald Subaru. The sales representative, Sandy Jackson was both knowledgable and upfront with the transaction. I was so impressed I purchased three vehicles in approximately 3 months. The store manager, Mark was also a big help with the transaction. More
i recommend this dealer especially this person Sandy Jackson. She answered on my all "annoying" question:) before i went to dealer to buy my new car. i knew everything about price, car equipment,financi Jackson. She answered on my all "annoying" question:) before i went to dealer to buy my new car. i knew everything about price, car equipment,financing, service etc.She is very nice, friendly, helpful person. if you think to buy new subaru contact with Sandy. More
Purchased our new Subaru from gerald's. The salesperson Sandi was very helpful and accommodating. We were extremely pleased with the overall expierience and love our new car. My wife and I both now drive Sandi was very helpful and accommodating. We were extremely pleased with the overall expierience and love our new car. My wife and I both now drive subarus. We were pleased with gerald's and especially the attention provided by Sandi More
I purchased a new 2011 Subaru Outback last year from this dealer after receiving an internet quote on the exact make/model/options I was looking for. I went in expecting the worst but working with Sandy Jack dealer after receiving an internet quote on the exact make/model/options I was looking for. I went in expecting the worst but working with Sandy Jackson turned out to be a pleasant, laid back experience. She let me take my time to try it out to make sure everything was alright and answered all of my questions. As far as the actual buying experience the internet quote didn't include dealer installed options which I saw in the fine print but still felt a bit like a bait and switch given it wasn't something I was interested in and couldn't have removed. I negotiated on overall cost as I just cared about the bottom line and although it was some of the traditional back and forth make an offer sales stuff that I don't care for it wasn't too bad. So far i've been very happy with my car and Sandys been doing a great job following up with me so i'd recommend it based on my experience. More
I went to multiple Subura dealerships and Gerald Subura was the easiet to deal with and gave me a great deal. Sandy Jackson, the Sales associate, was professional, straight forward and easy to work with. was the easiet to deal with and gave me a great deal. Sandy Jackson, the Sales associate, was professional, straight forward and easy to work with. I would recommend going to Gerald Subura for a great car and price! More
Sandy does internet sales. She did a great job working with me. The dealership was just like many nice dealerships in appearance. The price that I was able to get was better than any dealership in a three with me. The dealership was just like many nice dealerships in appearance. The price that I was able to get was better than any dealership in a three state area. I shopped by price since I do not have a Subaru dealership anywhere near my home. I was very satisfied. More
I bought my Legacy back in October. Sandy Jackson was the sales person and she was AWESOME! She went above and beyond while working with me in order to make the sale. She was honest and up front through the sales person and she was AWESOME! She went above and beyond while working with me in order to make the sale. She was honest and up front through the entire process. Sandy was so matter of fact and friendly, it was unlike any other car buying experience I had ever seen. She and the general manager Mark treated me like a long time friend. Sandy was attentive to my needs during the car buying process and has continued to be attentive, she calls from time to time to check up on me and the new car and has made herself available to all my dumb questions about the car from the bluetooth setup to the homelink garage door opener. I love my car so much that I have recommended Subaru's to all of my friends and family. Every time I recommend Subaru I always tell people to go to Gerald and ask for Sandy Jackson! The next car I buy will no doubt be a Subaru and Sandy will be the one to sell it. More
Bought a new 2010 Subaru Forrester at the end of August, 2010. The first vehicle we looked at on the web, turned out to have a few thousand miles on it. We were expecting one with little to no miles on it 2010. The first vehicle we looked at on the web, turned out to have a few thousand miles on it. We were expecting one with little to no miles on it. Sandy found another vehicle (in the same color and style) at another dealership and traded for it. It had less than 50 miles on it. I had several questions before we purchased the vehicle, mostly because I had never owned a Subaru before. Sandy got back to me promptly and answered all my questions. My biggest reason for recommending Sandy, in particular, is that the day I went to pick up my new Forrester, the auxiliary jack was not working so that I could not play my ipod through the vehicle's speakers. This was a big deal to me because we had had to make a decision on whether or get the satellite radio or the ipod interface. Since I wanted the satellite radio, I had been assured the auxiliary jack would still work for my ipod. By the way, Sandy did all this checking for us. The service department was not able to help us right then, so Sandy told me she would handle this for me. She did all the checking and legwork and had me bring the vehicle back in. The service department found out that the other dealership had not installed a wire that was needed for the jack to work. They got the job done promptly. However, if I had had to spend my time to talk to the service department, etc. to look at the vehicle, it might have been very time consuming. Sandy didn't forget about me after the sale. I've had to call her with a couple of questions since the sale and she has always had time to find the answer and get back with me. More