Gerald Subaru of Naperville

After requesting online quotes from several different dealers, I have to admit that I was hoping to purchase a new vehicle at a dealership that was closer to my home. I had even gone to the closest one ( dealers, I have to admit that I was hoping to purchase a new vehicle at a dealership that was closer to my home. I had even gone to the closest one (in Joliet) to test drive a couple different vehicles that I was still deciding between. I was getting beyond frustrated when first I was told by the dealer in Joliet that the vehicle I wanted was not available without the additional packages. After much going back and forth he finally admitted I could purchase a Sorento without the extra package, but the only one available already had over 800 miles. And this was supposed to be a brand new vehicle! I went home and waited for several hours for him to contact me to let me know if there was another Sorento nearby without that many miles. I finally gave up on him and contacted Michael Gately at Gerald in Naperville. Michael had already called me a couple times since I had requested the online quote. Within 10 minutes he found me the exact vehicle that I wanted without trying to haggle me on extras AND he even went down on the price, which I was not expecting. It made me wish that I didn't pay so much attention to the location and drove the extra miles to Gerald from the beginning. It would have made my experience so much less stressful! I highly recommend Michael Gately at Gerald for a very pleasant car shopping experience!! More

Worked with Sandy Jackson and she was awesome. Overall I got the car I wanted for the price I wanted, even though there were only 2 vehicles in the whole state with the option that I wanted. Sandy was very got the car I wanted for the price I wanted, even though there were only 2 vehicles in the whole state with the option that I wanted. Sandy was very personable, knowledgable, and enthusiastic about Subaru. She answered all the questions we had, and followed up later on after we purchased the car. Loved the whole no hassle, no pressure atmosphere. A+++ More

John did a great job. He was knowledgeable, but also low-pressure. A great experience. Although we had a specific car in mind he showed us all of our options with out a high-pressure up sell. Once we de low-pressure. A great experience. Although we had a specific car in mind he showed us all of our options with out a high-pressure up sell. Once we decided to purchase the car he worked quickly with dealership management to find an agreeable price. More

My overall experience at the dealership was great. They didn't pressure me into buying a car that wasn't for me. They even gave me the option to take it to other dealerships to compare other cars against t didn't pressure me into buying a car that wasn't for me. They even gave me the option to take it to other dealerships to compare other cars against theirs. The sales reps were friendly, understanding, and they worked with me on my trade in. I would definitely consider them before anyone else. More

Worked with Sandy Jackson and the experience was great from the start. I did my initial shopping online and had several dealerships contact me. Sandy was the only one to take the time to personally resp from the start. I did my initial shopping online and had several dealerships contact me. Sandy was the only one to take the time to personally respond right away rather than just shooting out a form email and then following up days later. Shopping and negotiating process couldn't have been easier and you can tell from the start that she really believes in and knows the product she sells. I would absolutely recommend this dealership (and have) to friends and family. More

Sandy Jackson who I worked with did a great job of both giving me the information needed to make my decision but also made it easy for me as she answered my emails while making a decision almost instantly giving me the information needed to make my decision but also made it easy for me as she answered my emails while making a decision almost instantly each time. I also was very happy with the vehicle I picked out and so far so good. More

I had a great experience purchasing my vehicle form Gerald Subaru. The sales representative, Sandy Jackson was both knowledgable and upfront with the transaction. I was so impressed I purchased three Gerald Subaru. The sales representative, Sandy Jackson was both knowledgable and upfront with the transaction. I was so impressed I purchased three vehicles in approximately 3 months. The store manager, Mark was also a big help with the transaction. More

i recommend this dealer especially this person Sandy Jackson. She answered on my all "annoying" question:) before i went to dealer to buy my new car. i knew everything about price, car equipment,financi Jackson. She answered on my all "annoying" question:) before i went to dealer to buy my new car. i knew everything about price, car equipment,financing, service etc.She is very nice, friendly, helpful person. if you think to buy new subaru contact with Sandy. More

Purchased our new Subaru from gerald's. The salesperson Sandi was very helpful and accommodating. We were extremely pleased with the overall expierience and love our new car. My wife and I both now drive Sandi was very helpful and accommodating. We were extremely pleased with the overall expierience and love our new car. My wife and I both now drive subarus. We were pleased with gerald's and especially the attention provided by Sandi More

I purchased a new 2011 Subaru Outback last year from this dealer after receiving an internet quote on the exact make/model/options I was looking for. I went in expecting the worst but working with Sandy Jack dealer after receiving an internet quote on the exact make/model/options I was looking for. I went in expecting the worst but working with Sandy Jackson turned out to be a pleasant, laid back experience. She let me take my time to try it out to make sure everything was alright and answered all of my questions. As far as the actual buying experience the internet quote didn't include dealer installed options which I saw in the fine print but still felt a bit like a bait and switch given it wasn't something I was interested in and couldn't have removed. I negotiated on overall cost as I just cared about the bottom line and although it was some of the traditional back and forth make an offer sales stuff that I don't care for it wasn't too bad. So far i've been very happy with my car and Sandys been doing a great job following up with me so i'd recommend it based on my experience. More