Gerald Subaru of Naperville

My experience with Gerald was great due in large part to my salesman Glenn Miller. His approach was unlike any other sales person I had encountered in my search for a new car. He did not try and oversell hi my salesman Glenn Miller. His approach was unlike any other sales person I had encountered in my search for a new car. He did not try and oversell himself and his product he allowed me to look and drive the vehicle without the atypical sales banter. I more than appreciate that type of approach. My purchase was greatly influenced by Glenn due his respect for others.He wanted to do his best for me as a customer and he did. Thank You Glenn Tim Blakemore More

Just purchased a Subaru WRX from Sandy Jackson ! Love the car !!!! Sandy was great and everybody at the dealership treated me very well. Overall a very good experience ! car !!!! Sandy was great and everybody at the dealership treated me very well. Overall a very good experience ! More

Upon walking in, I had done my research on the vehicle I wanted. Glenn introduced himself and did not try to rush me or even asked the question, if I was ready to buy.As other sales person would, just to kn wanted. Glenn introduced himself and did not try to rush me or even asked the question, if I was ready to buy.As other sales person would, just to know if we would be wasting their time. But no. Glenn was very friendly and gave me more info on the vehicle, that I wasn't aware about. I would have to say that Glenn educated me about the car more then I thought I knew. Overall, Glenn showed me great customer service. I would recommend my friends who would be looking for I new or used Kia or Subaru, to see Glenn. More

The service by Glenn Was great. He was extremely busy but still mannaged to attend his customers accordingly. We found price negotiation to be pleasent and liked the dealership overall. still mannaged to attend his customers accordingly. We found price negotiation to be pleasent and liked the dealership overall. More

Honest approach to selling us a car Salesperson did a Honest approach to selling us a car Salesperson did a great job explaining the different models, pricing options, and service programs. Financing ap Honest approach to selling us a car Salesperson did a great job explaining the different models, pricing options, and service programs. Financing approach was fair and low pressure More

George was a pleasure to work with. My wife and I (Subaru owners) were simply looking for a used car to get us back and forth from the train. George didn't try to sell us on a new car or even bother (Subaru owners) were simply looking for a used car to get us back and forth from the train. George didn't try to sell us on a new car or even bother with an expensive used car. He picked a 2001 sedan from the lot, told us that it was still in good condition and that it would work for what we needed. I felt he approached the sale with honesty and integrity and would recommend him to anyone looking to buy a new or used car. More

Great buying experience. George was there when I needed info, but gave me space when I needed to think things over. They had the vehicle I wanted at a reasonable price. info, but gave me space when I needed to think things over. They had the vehicle I wanted at a reasonable price. More

I had an excellent experience working with Gerald Subaru's George Spaeth! He gave my husband and I the friendly and knowledgable customer service that we expect when making such a big purchase. We te Subaru's George Spaeth! He gave my husband and I the friendly and knowledgable customer service that we expect when making such a big purchase. We test drove 3 vehicles, and he was patient and straightforward. George took the time to explain everything, and answered all of our questions in detail. Darrell Matlock in the financing department was fantastic as well, and got us a great percentage rate and an amazingly low monthly payment! I absolutely love my new Subaru Outback! I highly recommend Gerald Subaru to anyone looking for a new car. We will definitely use them again! More

We started our shopping at the local dealership in town, Gerald Naperville, as we REALLY wanted to buy local. Spent several hours at the dealership with Sandy, going back and forth, trying to negotiate a fa Gerald Naperville, as we REALLY wanted to buy local. Spent several hours at the dealership with Sandy, going back and forth, trying to negotiate a fair price. Ended up walking away. Went online that evening only to find that the price we were asking to pay was actually higher than the Gerald advertised online price. Needless to say, we were not happy. The reason we were given was that the advertised price does not include the $695 "appearance package" that they put on most of the vehicles and are required to purchase. The appearance package was explained to us as door guards and pin stripes (the 80's style stripe stickers). We ended up negotiating a price over the internet with Melissa at Autobarn Countryside and paying far under the internet price on Gerald's site. Not only did the vehicle cost much less, but it included more options, including a remote start (and no pin stripes!). Melissa made the process so easy and painless. There were no hidden "appearance package" type charges and we were not put through the ringer. Buyer beware! More

Bob Schiavo took good care of me and my wife during the Bob Schiavo took good care of me and my wife during the visit. Provided excellent Customer service. Helped us achieve in getting a good deal. He made Bob Schiavo took good care of me and my wife during the visit. Provided excellent Customer service. Helped us achieve in getting a good deal. He made a follow up call after a week to ensure the new vehicle was doing whats it suppose to do. Thanks Bob and thank you for your you service for this country.... Bob is a veteran too. More