
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Sandy Jackson was a pleasure to work with in buying a new subaru impreza. She was very receptive about my needs and offered by far the best price of the NUMEROUS dealers that I contacted about the car. I o subaru impreza. She was very receptive about my needs and offered by far the best price of the NUMEROUS dealers that I contacted about the car. I ordered my car from the manufacturer, so it took about 6 weeks, but I was able to get the car with the exact options that I wanted. Sandy even let me know about a special auto-show discount to make sure that I would receive the best price possible! I'd recommend her to anybody looking to buy a new subaru in the Chicagoland area without any reservations. More
I purchased a new Subaru Forester1/2/12. I started my car search in October 2011. I believe I test drove every medium size SUV on the market. I even test drove a Forester at another dealer. Was interested i search in October 2011. I believe I test drove every medium size SUV on the market. I even test drove a Forester at another dealer. Was interested in the SUV, but had not made a decsion yet. After doing research on all the SUVs I narrowed down my decision to 3. Obviously the Forester won. I decided to go to Gerald since the dealership was closest to my home. John Smith was the sales associate that I worked with. He answered all my questions, gave his opinion when I asked for it, and did not promise anything he knew could not be done. At no time did I feel pressured to purchase the SUV. In fact, I felt more confident in my decision to purchase the car that same day. In fact, my overall experience with my purchase was great. John also introduced me to all of the staff that I would be working with in the delivery of my new truck. And finally, John followed up with me with any additional questions I had, kept me apprised of the additional accessories that I had purchased; and when I could expect them to be installed. This experience with Gerald and their entire staff that I interacted with, was overall a great experience Thanks John you've been great:! Thanks Gerald Subaru for a good experience with all the staff that I worked with.! More
My experience with Gerald was great due in large part to my salesman Glenn Miller. His approach was unlike any other sales person I had encountered in my search for a new car. He did not try and oversell hi my salesman Glenn Miller. His approach was unlike any other sales person I had encountered in my search for a new car. He did not try and oversell himself and his product he allowed me to look and drive the vehicle without the atypical sales banter. I more than appreciate that type of approach. My purchase was greatly influenced by Glenn due his respect for others.He wanted to do his best for me as a customer and he did. Thank You Glenn Tim Blakemore More
If you are in the market for a new car, I highly recommend contacting Sandy Jackson, Internet Sales Manager. The quote I received was by far the best I have seen for the model that I chose. Once at recommend contacting Sandy Jackson, Internet Sales Manager. The quote I received was by far the best I have seen for the model that I chose. Once at the dealership, Sandy was a joy to deal with - quick, efficient, and knowledgeable. The rest of the staff was just as pleasant to deal with. No high pressure tactics - just honest, straight-forward car sales. Thanks Sandy! More
Just purchased a Subaru WRX from Sandy Jackson ! Love the car !!!! Sandy was great and everybody at the dealership treated me very well. Overall a very good experience ! car !!!! Sandy was great and everybody at the dealership treated me very well. Overall a very good experience ! More
Upon walking in, I had done my research on the vehicle I wanted. Glenn introduced himself and did not try to rush me or even asked the question, if I was ready to buy.As other sales person would, just to kn wanted. Glenn introduced himself and did not try to rush me or even asked the question, if I was ready to buy.As other sales person would, just to know if we would be wasting their time. But no. Glenn was very friendly and gave me more info on the vehicle, that I wasn't aware about. I would have to say that Glenn educated me about the car more then I thought I knew. Overall, Glenn showed me great customer service. I would recommend my friends who would be looking for I new or used Kia or Subaru, to see Glenn. More
The service by Glenn Was great. He was extremely busy but still mannaged to attend his customers accordingly. We found price negotiation to be pleasent and liked the dealership overall. still mannaged to attend his customers accordingly. We found price negotiation to be pleasent and liked the dealership overall. More
Honest approach to selling us a car Salesperson did a Honest approach to selling us a car Salesperson did a great job explaining the different models, pricing options, and service programs. Financing ap Honest approach to selling us a car Salesperson did a great job explaining the different models, pricing options, and service programs. Financing approach was fair and low pressure More
George was a pleasure to work with. My wife and I (Subaru owners) were simply looking for a used car to get us back and forth from the train. George didn't try to sell us on a new car or even bother (Subaru owners) were simply looking for a used car to get us back and forth from the train. George didn't try to sell us on a new car or even bother with an expensive used car. He picked a 2001 sedan from the lot, told us that it was still in good condition and that it would work for what we needed. I felt he approached the sale with honesty and integrity and would recommend him to anyone looking to buy a new or used car. More
Great buying experience. George was there when I needed info, but gave me space when I needed to think things over. They had the vehicle I wanted at a reasonable price. info, but gave me space when I needed to think things over. They had the vehicle I wanted at a reasonable price. More