
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Went to Gerald to test drive a Soul and perhaps lease one. When I called I got Clifton on the phone. We arranged for a test drive the next day. He was waiting for my husband and I when we got there and one. When I called I got Clifton on the phone. We arranged for a test drive the next day. He was waiting for my husband and I when we got there and remembered what I had said on the phone as to our interest. I was impressed with that. We test drove the car and loved it. It was not the color i wanted nir the manual transmission I wanted. They hunted one down for me right away and arranged to have it brought over. It arrived later that day. Clifton was a pleasure to work with, a breath of fresh air from the usual pushy car sales person. He let us know right away he was fairly new and had not written up a lease before. We walked through the process together. He was interesting and friendly and made us feel very welcome and relaxed. After the usual back and forth with finance we got the car we wanted and love it. Sales manager, Sean, stepped in and helped out with a few questions which were answered and taken care if to our satisfaction. We picked the car up the next day. Clifton was waiting for us and we were able to go over everything and drive away happy. More
This was the most pleasant car buying experience I have had in my life. Bob was very accommodating and friendly. He worked with me and understood my concerns and family needs. Donna and Sean were also very had in my life. Bob was very accommodating and friendly. He worked with me and understood my concerns and family needs. Donna and Sean were also very refreshing to work with, they were extremely nice! I will be buying all of my future cars from here. More
We have purchased 5 Subaru's from this dealer and employee'e like Sean & Carlos is why we keep going back. We also have all our auto maintance done there for the same reasons. Bruce Langele. employee'e like Sean & Carlos is why we keep going back. We also have all our auto maintance done there for the same reasons. Bruce Langele. belangele@aol.com More
Mike Gately was our salesperson. He was very fun and nice to work with. He made the whole car buying process easy. Thank you Mike! We will definetly go back to him when our lease is up. nice to work with. He made the whole car buying process easy. Thank you Mike! We will definetly go back to him when our lease is up. More
Everyone was very friendly. Micheal Gately was most attentive and accomodating for all my requests. The dealership gave me a great price on my trade it. attentive and accomodating for all my requests. The dealership gave me a great price on my trade it. More
Michael was awesome! He listened to what I wanted, searched hard to find it, and succeeded. I've shared his name with several people and will continue to do so. This was the best car buying experience searched hard to find it, and succeeded. I've shared his name with several people and will continue to do so. This was the best car buying experience I've ever had. More
He was honest with me, straight to the point. He worked with our needs and wants. He was extremely courtious and friendly even to my two children made us feel very comfortable and welcomed. He is a very fu with our needs and wants. He was extremely courtious and friendly even to my two children made us feel very comfortable and welcomed. He is a very funny guy. I felt he actually heard what I wanted and exceeded our expectations. I will definitely contact Mike for future car purchases and refer him to anyone we know in the market for a car. More
Contacted Sandy Jackson via the internet for a 2011 Subaru Outback. She was polite and not pushy. We came out 2 weeks later to test drive and were not disappointed. Sandy and Sean in finance were ea Subaru Outback. She was polite and not pushy. We came out 2 weeks later to test drive and were not disappointed. Sandy and Sean in finance were easy to deal with and there was no hassle with our purchase. Gerald is almost 2 hours from our home and I would drive there again to look for another car. Thank you for such an easy transaction. More
Ms Jackson was most professional person, kept her unwritten word, matched the price of the new car, had it delivered from factory before schedule. Seamless. unwritten word, matched the price of the new car, had it delivered from factory before schedule. Seamless. More