Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Michael was awesome! He listened to what I wanted, searched hard to find it, and succeeded. I've shared his name with several people and will continue to do so. This was the best car buying experience searched hard to find it, and succeeded. I've shared his name with several people and will continue to do so. This was the best car buying experience I've ever had. More
He was honest with me, straight to the point. He worked with our needs and wants. He was extremely courtious and friendly even to my two children made us feel very comfortable and welcomed. He is a very fu with our needs and wants. He was extremely courtious and friendly even to my two children made us feel very comfortable and welcomed. He is a very funny guy. I felt he actually heard what I wanted and exceeded our expectations. I will definitely contact Mike for future car purchases and refer him to anyone we know in the market for a car. More
Contacted Sandy Jackson via the internet for a 2011 Subaru Outback. She was polite and not pushy. We came out 2 weeks later to test drive and were not disappointed. Sandy and Sean in finance were ea Subaru Outback. She was polite and not pushy. We came out 2 weeks later to test drive and were not disappointed. Sandy and Sean in finance were easy to deal with and there was no hassle with our purchase. Gerald is almost 2 hours from our home and I would drive there again to look for another car. Thank you for such an easy transaction. More
Ms Jackson was most professional person, kept her unwritten word, matched the price of the new car, had it delivered from factory before schedule. Seamless. unwritten word, matched the price of the new car, had it delivered from factory before schedule. Seamless. More
Sandy Jackson was a pleasure to work with in buying a new subaru impreza. She was very receptive about my needs and offered by far the best price of the NUMEROUS dealers that I contacted about the car. I o subaru impreza. She was very receptive about my needs and offered by far the best price of the NUMEROUS dealers that I contacted about the car. I ordered my car from the manufacturer, so it took about 6 weeks, but I was able to get the car with the exact options that I wanted. Sandy even let me know about a special auto-show discount to make sure that I would receive the best price possible! I'd recommend her to anybody looking to buy a new subaru in the Chicagoland area without any reservations. More
I purchased a new Subaru Forester1/2/12. I started my car search in October 2011. I believe I test drove every medium size SUV on the market. I even test drove a Forester at another dealer. Was interested i search in October 2011. I believe I test drove every medium size SUV on the market. I even test drove a Forester at another dealer. Was interested in the SUV, but had not made a decsion yet. After doing research on all the SUVs I narrowed down my decision to 3. Obviously the Forester won. I decided to go to Gerald since the dealership was closest to my home. John Smith was the sales associate that I worked with. He answered all my questions, gave his opinion when I asked for it, and did not promise anything he knew could not be done. At no time did I feel pressured to purchase the SUV. In fact, I felt more confident in my decision to purchase the car that same day. In fact, my overall experience with my purchase was great. John also introduced me to all of the staff that I would be working with in the delivery of my new truck. And finally, John followed up with me with any additional questions I had, kept me apprised of the additional accessories that I had purchased; and when I could expect them to be installed. This experience with Gerald and their entire staff that I interacted with, was overall a great experience Thanks John you've been great:! Thanks Gerald Subaru for a good experience with all the staff that I worked with.! More
My experience with Gerald was great due in large part to my salesman Glenn Miller. His approach was unlike any other sales person I had encountered in my search for a new car. He did not try and oversell hi my salesman Glenn Miller. His approach was unlike any other sales person I had encountered in my search for a new car. He did not try and oversell himself and his product he allowed me to look and drive the vehicle without the atypical sales banter. I more than appreciate that type of approach. My purchase was greatly influenced by Glenn due his respect for others.He wanted to do his best for me as a customer and he did. Thank You Glenn Tim Blakemore More
If you are in the market for a new car, I highly recommend contacting Sandy Jackson, Internet Sales Manager. The quote I received was by far the best I have seen for the model that I chose. Once at recommend contacting Sandy Jackson, Internet Sales Manager. The quote I received was by far the best I have seen for the model that I chose. Once at the dealership, Sandy was a joy to deal with - quick, efficient, and knowledgeable. The rest of the staff was just as pleasant to deal with. No high pressure tactics - just honest, straight-forward car sales. Thanks Sandy! More
Just purchased a Subaru WRX from Sandy Jackson ! Love the car !!!! Sandy was great and everybody at the dealership treated me very well. Overall a very good experience ! car !!!! Sandy was great and everybody at the dealership treated me very well. Overall a very good experience ! More
Upon walking in, I had done my research on the vehicle I wanted. Glenn introduced himself and did not try to rush me or even asked the question, if I was ready to buy.As other sales person would, just to kn wanted. Glenn introduced himself and did not try to rush me or even asked the question, if I was ready to buy.As other sales person would, just to know if we would be wasting their time. But no. Glenn was very friendly and gave me more info on the vehicle, that I wasn't aware about. I would have to say that Glenn educated me about the car more then I thought I knew. Overall, Glenn showed me great customer service. I would recommend my friends who would be looking for I new or used Kia or Subaru, to see Glenn. More