Gerald Subaru of Naperville

We purchased a Subaru Outback on Memorial Day. We needed to replace my 12+ year old Pontiac that was totaled in an accident earlier this month. We didn't know much about Subaru and went to this dealership to replace my 12+ year old Pontiac that was totaled in an accident earlier this month. We didn't know much about Subaru and went to this dealership only because our insurance man suggested it. Wow, what a great experience. We fell in love with the Outback but also liked a minivan and had difficulty making a decision. Clif Jacobsen was just delightful to work with. He was friendly and knowledgeable which you do expect from a salesman but also just so personable. After our first visit, rather late one evening, my husband said he would like to buy a car from Clif because he was just so pleasant a person to deal with. This was quite a statement from my husband because he usually doesn't notice this kind of thing. The entire staff that we came into contact with was friendly and helpful. It made what we anticipated as a negative experience a very positive one. I look forward to the opportunity to recommend Gerald Subaru and especially Clif Jacobsen to friends. Thank you. More

Clif was an absolutely joy to deal with and had a tremendous depth of knowledge. When the used car we came to look at was no longer on the lot, he helped us explore other options and put together a d tremendous depth of knowledge. When the used car we came to look at was no longer on the lot, he helped us explore other options and put together a deal on a new Subaru Forester that was terrific. We came in looking for a certified used car and walked away with a better deal and happier with a brand new car. Clif embodies the Subaru spirit: bright, forward-thinking and responsive. One last thing that shined through: Clif was clearly a good guy with a good heart. More

This whole dealership is focused on customer satisfaction. Michael is etremely professional and friendly. He has integrity and great knowledge of the vehicles he sells. The rest of the team t satisfaction. Michael is etremely professional and friendly. He has integrity and great knowledge of the vehicles he sells. The rest of the team there that I've experienced had been terrific and focused on making sure as the customer, i am satisfied. This was the best experience I've had purchasing a car from beginning to end. My advise, don't bother screwing around with cheesy posers. Go to Gerald. Work with Michael. More

Very friendly....very nice....no high pressure sales!!!!!! We started working with Mike on Saturday....but when we came in on Monday, he was with another customer. So Mike set us up with Carlos sales!!!!!! We started working with Mike on Saturday....but when we came in on Monday, he was with another customer. So Mike set us up with Carlos to work with the deal. Mike checked with us as the evening went on to make sure we were happy. Both Carlos & Mike were very helpful! More

Most pleasant car experience ever:) George and Shawn were polite, helpful and efficient. No pressure and worked with us to strike a deal we were both pleased with. were polite, helpful and efficient. No pressure and worked with us to strike a deal we were both pleased with. More

This was my first experience with Subaru. I did my research on Angie's list - for a reputable dealer. Gerald Subaru had good ratings, so I decided to go there. George Spaeth was very friendly and he research on Angie's list - for a reputable dealer. Gerald Subaru had good ratings, so I decided to go there. George Spaeth was very friendly and helpful. He answered my questions and listened to my description of what I needed. I was able to find a car with the features I needed, within my price range. It was a very good experience. More

I had wonderful success with this dealer. I am very happy with my new purchase. The salesman was very informative and not pushy. The salesman allowed me to have time to test drive other vehicles that happy with my new purchase. The salesman was very informative and not pushy. The salesman allowed me to have time to test drive other vehicles that I was also interested in. More

I looked at quite a few sedans and small SUVs before deciding on the Subaru Forester. It had been 15 years since I'd bought a new car so I was not looking forward to the whole process. Gerald Subaru was deciding on the Subaru Forester. It had been 15 years since I'd bought a new car so I was not looking forward to the whole process. Gerald Subaru was the last of close to a dozen dealerships that I went to over a couple of months, so I had talked to quite a few salesmen. Igor Pogranichni is definitely the best salesman I met. He is very friendly and extremely knowledgeable about Subarus. By the time I looked at the Forester, I knew what features I wanted. Igor was very good about listening to what I was looking for and answering any questions I had. I never felt any pressure from Igor. I recommend Gerald Subaru, and especially Igor, to anyone who is looking to buy a new car and who wants to have a pleasant experience while doing so. More

I worked with Sandy Jackson last month on the purchase of a new 2012 Subaru Impreza. Gerald was the second dealership I went to, and boy am I glad I did. I couldn't be happier with the dealer experience an a new 2012 Subaru Impreza. Gerald was the second dealership I went to, and boy am I glad I did. I couldn't be happier with the dealer experience and the car. Walking into a car dealership as a single woman can be a bit intimidating, but this was a breeze. I tend to over analyze a bit, as I own my cars for a long time. I am also not exactly up to date on what's new and what to look for nowadays. Sandy was extremely patient going over everything with me--I never felt rushed. She was able to beat "the best deal in town" with no shenanigans on a car that was built special for me. I left in a hurry when I picked my car up due to a dinner engagement, but Sandy called me days later to make sure I set up an appointment with her to finish going over everything on the car--even though the deal was done and there was no more money to be made. Thanks again Sandy!! More

I had a great experience with Gerald Subaru, not only was everyone very friendly and helpful but Sandy Jackson went above and beyond to work with me about my odd co-signing situation to help me pick up my ne everyone very friendly and helpful but Sandy Jackson went above and beyond to work with me about my odd co-signing situation to help me pick up my new car on time! Also I couldn't be more happy about the discount she was able to get me by ordering through them! I defiantly would recommend Gerald Subaru and ask for Sandy she will take care of you! Thanks again! Keenan Gonyier 2012 - Subaru WRX STI More