Gerald Subaru of Naperville

Clifton was absolutely great to work with. He was extremely quick to respond, helped me find a couple of different options within my price range, and was very understanding of the time frame in which extremely quick to respond, helped me find a couple of different options within my price range, and was very understanding of the time frame in which I was working. Without a doubt, it is thanks to Clifton that I am driving a car from Gerald, especially since the final car I purchased was not the original one I inquired about - and yet, was exactly the perfect car for my family. I can't thank Clifton enough for his professionalism and friendliness - I would definitely recommend him to others. As a side note, I think that the concept of an internet sales manager is a great one, especially for people who don't like the bargaining process and/or have very high-pressure timelines. For me, it enabled me to do everything except test drive it in advance, and know exactly what I was getting and for how much before I even set foot on to the lot. More

I'm from the older WWII generation and have always walked through the front door and haggled over price like everyone else. Prior to last week, I had purchased 59 cars over my lifetime, so I've had my share through the front door and haggled over price like everyone else. Prior to last week, I had purchased 59 cars over my lifetime, so I've had my share of experience in this area. I decided to experiment with the modern internet approach to buying a car. Through the Subaru web site, I knew exactly the model I wanted to buy right down to the last accessory. I new what price I was willing to pay. Through the Gerald Subaru web site, I met Sandy Jackson, the Internet Sales Manager. In what I could only describe as being a very pleasureable car buying experience, Sandy sold me my 60th car. She was not pushy, very cordial, attentive to what I wanted in order to make the purchase, and followed up after the sale to make certain the purchase had met my needs. If you are in the market for a new or used Subaru, I'd be surprised if Sandy Jackson couldn't meet your needs at Gerald Subaru. More

While I was bouncing between Kuwait, Iraq, and Afghanistan earlier this year I attempted to contact several Subaru dealerships in the Chicago area as well as the Oklahoma City and Whichita area. O Afghanistan earlier this year I attempted to contact several Subaru dealerships in the Chicago area as well as the Oklahoma City and Whichita area. Out of all of the dealerships that I contacted, Sandy Jackson was by far the most friendly and helpful. Her timely responses made me feel as if I were talking to her in person. I felt that she genuinely cared about my situation and wanted to help me get the best deal possible, which she did. I highly recommend Sandy Jackson and the rest of the Gerald Subaru team to anyone who is the market for a new or used car. More

THE BEST CAR BUYING EXPERIENCE EVER It started with my THE BEST CAR BUYING EXPERIENCE EVER It started with my selection of a Subaru legacy from the inventory of Gerald Subaru of Naperville. I emailed t THE BEST CAR BUYING EXPERIENCE EVER It started with my selection of a Subaru legacy from the inventory of Gerald Subaru of Naperville. I emailed them for a price quote and in no time did I get a reply. The price negotiation was so smooth that within a couple of emails, we agreed on the price and so decided to go look at the vehicle the same evening. On reaching the dealsership, I had my fingers crossed thinking what if they don't honor the agreed upon price. At the agreed upon time we met the pleasant sales rep Sandy Jackson. She showed us the vehicle and explained every indepth detail about the Legacy. You asked her any question and she would have a ready answer. After a short test drive where again everything was explained to us in detail, we decided to make the purchase right then and then. No further negotiations of any kind were enterd into and the agreed upon price was honored. Without doubt I would vouch for Sandy Jackson if anyone wants to buy a Subaru from Gerald Subaru of Naperville. Ask Sandy any question and you won't need google to get the answer! Farrokh More

We considered two different Forester trim levels and Sandy was extremely quick to respond to all e-mail inquiries with regard to the different equipment and associated pricing. She had the best price an Sandy was extremely quick to respond to all e-mail inquiries with regard to the different equipment and associated pricing. She had the best price and was extremely knowledgeable about the Subaru product line. The purchase went smooth and Sandy spent a great deal of time going thru the owner's manual explaining the features and maintenance schedule. She also provided a hands on demonstration in the car. If your looking for a great price on a Subaru and somebody with extensive product knowledge, see Sandy. More

I purchased a new 2013 Subaru Outback from Sandy on I purchased a new 2013 Subaru Outback from Sandy on 7/30/12 and could not have been more happy with the process. I contacted her via email after th I purchased a new 2013 Subaru Outback from Sandy on 7/30/12 and could not have been more happy with the process. I contacted her via email after thoroughly researching the car, dealer, and price that I wanted. She responded promptly and we were able to come to an agreement within a few hours over email. She recommended that we set up an appointment to see her on the date of purchase so that we could have her undivided attention. We arrived to Sandy smiling and waiting for us, the car was clean, parked out front, and exceeded my expectations (it was a PZEV model with a cover for the back and door edge protectors, all not listed on the website but included in the price we set on). It was clear that Sandy loves Subarus and is passionate about her customers receiving great cars. The only annoyance was with waiting for the finance department. It took about 30 minutes for them to be ready for us but the process was smooth after that and Sandy even installed our plates for us. She also walked us through the options on the car, paired my phone to the stereo for me, and made sure that we had all of the documents that we needed, all at 9:30 at night! When we get another Subaru (my wife is jealous of mine now) it will be through Sandy. More

Sandy was fantastic. The price was right and we came to a deal very quickly. I traveled more than 50 miles and was not disappointed. I will definitely recommend Gerald Subaru to my friends and family. a deal very quickly. I traveled more than 50 miles and was not disappointed. I will definitely recommend Gerald Subaru to my friends and family. More

I needed more information about the 2012 Subaru Forester limited and put my request in online. Sandy Jackson contacted me right away. I called her to talk over the phone, told her I've done a great deal of limited and put my request in online. Sandy Jackson contacted me right away. I called her to talk over the phone, told her I've done a great deal of research and I belong to Costco and expected a big reduction in the price. I knew what I wanted and She worked with all my request. Sandy was kind, knowledgeable, and I felt she was working for me to get the best car and the best price possible. What really impressed me was when she was teaching me how to use all the controls on my new Forester. Sandy was easy to understand and patient with me and even helped me set up my bluetooth. She took time with me and I felt she really cared about me. Thank you Sandy for making my first Subaru purchase a great one! I'm a completely satisfied customer! More

Sandy Jackson has changed what it is like to buy a car. I purchased a new Subaru, and Sandy was honest, competitive, and pleasant. Her explanation of the features of car was as good as it could be. I wo I purchased a new Subaru, and Sandy was honest, competitive, and pleasant. Her explanation of the features of car was as good as it could be. I would recommend contacting her if you are serious about buying. But, there is more, shortly after the purchase, the new car was in a significant accident. Sandy helped with arrangements at the bodyshop. I could not be happier with my car, my sales experience, and the service department. Mr. Neal Gerald has changed the ownership experience by hiring really great staff. You will not be disappointed. -----Tom Ristow More

I just purchased a 2012 Subaru WRX from Sandy Jackson at Gerald Subaru in Naperville. Sandy is great to work with... she knew exactly what I wanted, helped me find the right car, she was very knowledgeable Gerald Subaru in Naperville. Sandy is great to work with... she knew exactly what I wanted, helped me find the right car, she was very knowledgeable about the product, explained everything, and made the entire car purchasing experience a pleasure. Everyone I spoke to at Gerald was professional and friendly, a great buying experience. Thanks Sandy, the car is awesome!!! -Jeff Rueth More