
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
George was awesome to work with. He helped me find a car that met my needs, and worked with the manager to get a price that was within my budget. I will go back the next time I need a new car. Terry M. that met my needs, and worked with the manager to get a price that was within my budget. I will go back the next time I need a new car. Terry M. More
Oh where do we begin. Our experience in purchasing with Michael was amazing. We had just begun our car search, we were unsure of what we wanted, or even how to begin the process. Michael helped us every st Michael was amazing. We had just begun our car search, we were unsure of what we wanted, or even how to begin the process. Michael helped us every step of the way, he did so much work helping us to find the perfect car for us, and well within the price we were looking to spend. Gerald, as a whole, helped us so much with feeling comfortable in the whole car buying process. We recommend Michael and Gerald to all of our friends and family, and we will definitely be doing business with them in the near future. We cannot speak highly enough about Michael's professionalism and personal care he took in helping us. He went above and beyond as a salesman, he is more like a personal assistant for buying cars. Michael and Gerald are outstanding and we will always be thankful for everything they have done for us and will continue to do for us in our future purchases. Sincerely and with no hesitation, William and Melodi Hickey More
Clifton was absolutely great to work with. He was extremely quick to respond, helped me find a couple of different options within my price range, and was very understanding of the time frame in which extremely quick to respond, helped me find a couple of different options within my price range, and was very understanding of the time frame in which I was working. Without a doubt, it is thanks to Clifton that I am driving a car from Gerald, especially since the final car I purchased was not the original one I inquired about - and yet, was exactly the perfect car for my family. I can't thank Clifton enough for his professionalism and friendliness - I would definitely recommend him to others. As a side note, I think that the concept of an internet sales manager is a great one, especially for people who don't like the bargaining process and/or have very high-pressure timelines. For me, it enabled me to do everything except test drive it in advance, and know exactly what I was getting and for how much before I even set foot on to the lot. More
I'm from the older WWII generation and have always walked through the front door and haggled over price like everyone else. Prior to last week, I had purchased 59 cars over my lifetime, so I've had my share through the front door and haggled over price like everyone else. Prior to last week, I had purchased 59 cars over my lifetime, so I've had my share of experience in this area. I decided to experiment with the modern internet approach to buying a car. Through the Subaru web site, I knew exactly the model I wanted to buy right down to the last accessory. I new what price I was willing to pay. Through the Gerald Subaru web site, I met Sandy Jackson, the Internet Sales Manager. In what I could only describe as being a very pleasureable car buying experience, Sandy sold me my 60th car. She was not pushy, very cordial, attentive to what I wanted in order to make the purchase, and followed up after the sale to make certain the purchase had met my needs. If you are in the market for a new or used Subaru, I'd be surprised if Sandy Jackson couldn't meet your needs at Gerald Subaru. More
While I was bouncing between Kuwait, Iraq, and Afghanistan earlier this year I attempted to contact several Subaru dealerships in the Chicago area as well as the Oklahoma City and Whichita area. O Afghanistan earlier this year I attempted to contact several Subaru dealerships in the Chicago area as well as the Oklahoma City and Whichita area. Out of all of the dealerships that I contacted, Sandy Jackson was by far the most friendly and helpful. Her timely responses made me feel as if I were talking to her in person. I felt that she genuinely cared about my situation and wanted to help me get the best deal possible, which she did. I highly recommend Sandy Jackson and the rest of the Gerald Subaru team to anyone who is the market for a new or used car. More
THE BEST CAR BUYING EXPERIENCE EVER It started with my THE BEST CAR BUYING EXPERIENCE EVER It started with my selection of a Subaru legacy from the inventory of Gerald Subaru of Naperville. I emailed t THE BEST CAR BUYING EXPERIENCE EVER It started with my selection of a Subaru legacy from the inventory of Gerald Subaru of Naperville. I emailed them for a price quote and in no time did I get a reply. The price negotiation was so smooth that within a couple of emails, we agreed on the price and so decided to go look at the vehicle the same evening. On reaching the dealsership, I had my fingers crossed thinking what if they don't honor the agreed upon price. At the agreed upon time we met the pleasant sales rep Sandy Jackson. She showed us the vehicle and explained every indepth detail about the Legacy. You asked her any question and she would have a ready answer. After a short test drive where again everything was explained to us in detail, we decided to make the purchase right then and then. No further negotiations of any kind were enterd into and the agreed upon price was honored. Without doubt I would vouch for Sandy Jackson if anyone wants to buy a Subaru from Gerald Subaru of Naperville. Ask Sandy any question and you won't need google to get the answer! Farrokh More
We considered two different Forester trim levels and Sandy was extremely quick to respond to all e-mail inquiries with regard to the different equipment and associated pricing. She had the best price an Sandy was extremely quick to respond to all e-mail inquiries with regard to the different equipment and associated pricing. She had the best price and was extremely knowledgeable about the Subaru product line. The purchase went smooth and Sandy spent a great deal of time going thru the owner's manual explaining the features and maintenance schedule. She also provided a hands on demonstration in the car. If your looking for a great price on a Subaru and somebody with extensive product knowledge, see Sandy. More
I purchased a new 2013 Subaru Outback from Sandy on I purchased a new 2013 Subaru Outback from Sandy on 7/30/12 and could not have been more happy with the process. I contacted her via email after th I purchased a new 2013 Subaru Outback from Sandy on 7/30/12 and could not have been more happy with the process. I contacted her via email after thoroughly researching the car, dealer, and price that I wanted. She responded promptly and we were able to come to an agreement within a few hours over email. She recommended that we set up an appointment to see her on the date of purchase so that we could have her undivided attention. We arrived to Sandy smiling and waiting for us, the car was clean, parked out front, and exceeded my expectations (it was a PZEV model with a cover for the back and door edge protectors, all not listed on the website but included in the price we set on). It was clear that Sandy loves Subarus and is passionate about her customers receiving great cars. The only annoyance was with waiting for the finance department. It took about 30 minutes for them to be ready for us but the process was smooth after that and Sandy even installed our plates for us. She also walked us through the options on the car, paired my phone to the stereo for me, and made sure that we had all of the documents that we needed, all at 9:30 at night! When we get another Subaru (my wife is jealous of mine now) it will be through Sandy. More
Sandy was fantastic. The price was right and we came to a deal very quickly. I traveled more than 50 miles and was not disappointed. I will definitely recommend Gerald Subaru to my friends and family. a deal very quickly. I traveled more than 50 miles and was not disappointed. I will definitely recommend Gerald Subaru to my friends and family. More