Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

November 09, 2012

George was awesome to work with. He helped me find a car that met my needs, and worked with the manager to get a price that was within my budget. I will go back the next time I need a new car. Terry M. More

by primetm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2012 -

Gerald Subaru of Naperville responded

Terry, Thank you for visiting our dealership! We're thankful you enjoyed working with George. It's great you will return the next time you need a new car as well. We look forward to helping you out in the future. Thanks again for visiting our dealership. Feel free to contact us at any time if you need anything from our sales or service departments. Please find us on Twitter and Facebook, we offer exclusive specials for our valued customers. Happy driving! -Mark Phillips General Sales Manager mphillips@geraldauto.com

September 27, 2012

Oh where do we begin. Our experience in purchasing with Michael was amazing. We had just begun our car search, we were unsure of what we wanted, or even how to begin the process. Michael helped us every st More

by mdunski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Gerald Subaru of Naperville responded

Thank you for your amazing review! There is no bigger joy for the Gerald Subaru Kia staff that a positive review from a valued customer. Michael will be ecstatic that you felt he found the perfect car for you within your budget. It's awesome you thought he was more like a personal assistant for buying cars! He is a great member of our team. We love to hear you thought he was professional and provided you with personal care also. We can't wait to help you in the future and are humbled by your review. Thanks again for choosing Gerald! Be sure to find us on Twitter and Facebook to take advantage of exclusive service offers and other specials only available to our followers. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 26, 2012

Sandy was a great person to do business with! The reviews are there I will agree with them all as far as Sandy is concerned. More

by gregory.lafrance.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

Gerald Subaru of Naperville responded

Thank you for recognizing Sandy, she is a great part of our team. At Gerald Subaru Kia of Naperville, we love to get feedback from our customers. Thank you for taking the time to write this review. Please do not hesitate to contact Sandy or any other member of the Gerald staff if you have any further questions. We're here to help! Thanks again. Also, be sure to follow us on Twitter and Facebook to stay current with all our specials. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 22, 2012

Clifton was absolutely great to work with. He was extremely quick to respond, helped me find a couple of different options within my price range, and was very understanding of the time frame in which More

by xharfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

Gerald Subaru of Naperville responded

We appreciate the 5 star rating! Clifton will be grateful for your positive feedback. The fact that he was fast, presented you with several options within your price range and was understanding is amazing. He exemplifies what our staff strives to be for each customer. We're so glad he found you the perfect car for your family. We appreciate the feedback about our internet sales manager as well. It's nice to hear that it made the process easy for you before you even set foot on the lot. Thank you again for your business. We hope to help you with all your future automotive needs. Please follow us on Twitter and Facebook for maintenance deals and other exclusive offers also. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 14, 2012

I'm from the older WWII generation and have always walked through the front door and haggled over price like everyone else. Prior to last week, I had purchased 59 cars over my lifetime, so I've had my share More

by Uffda007
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

Gerald Subaru of Naperville responded

Thank you for your feedback, we always appreciate hearing from our satisfied customers! Here at Gerald Subaru Kia of Naperville, providing an amazing customer service experience is a top priority. Sandy is a wonderful member of the team, and we hope you return again soon. Follow us on Twitter and Like us on Facebook for exclusive offers! -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 14, 2012

While I was bouncing between Kuwait, Iraq, and Afghanistan earlier this year I attempted to contact several Subaru dealerships in the Chicago area as well as the Oklahoma City and Whichita area. O More

by Rodgerwelding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

Gerald Subaru of Naperville responded

Thank you for your recent visit, Gerald Subaru Kia of Naperville appreciates your business! It's wonderful to hear about your great experience, as we always strive to provide the best customer service possible. We hope to see you again soon, and feel free to stay connected by visiting our Facebook and Twitter for exclusive offers! -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 14, 2012

THE BEST CAR BUYING EXPERIENCE EVER It started with my THE BEST CAR BUYING EXPERIENCE EVER It started with my selection of a Subaru legacy from the inventory of Gerald Subaru of Naperville. I emailed t More

by tffm24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Jackson
Oct 06, 2012 -

Gerald Subaru of Naperville responded

Farrokh, Thank you for the amazing review! We are ecstatic you had "the best car buying experience ever" with us. Congratulations on your Subaru Legacy. Sandy will love to hear you appreciated her services. She is a great member of the Gerald Subaru team, we're glad she was able to answer all of your questions. From the entire Gerald staff, thank you for your business as well as, your positive review of Sandy and our pricing. We love to hear from our valued customers. Please find us on Twitter and Facebook to stay current with all Gerald Subaru has to offer. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 01, 2012

We considered two different Forester trim levels and Sandy was extremely quick to respond to all e-mail inquiries with regard to the different equipment and associated pricing. She had the best price an More

by newuser378
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Jackson
Nov 27, 2012 -

Gerald Subaru of Naperville responded

Thank you for visiting Gerald Subaru Kia of Naperville and for your recent Forester purchase! It's great to hear of your excellent experience, and Sandy is a wonderful member of our team. Take advantage of special offers by visiting us on Facebook and Twitter! -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 01, 2012

I purchased a new 2013 Subaru Outback from Sandy on I purchased a new 2013 Subaru Outback from Sandy on 7/30/12 and could not have been more happy with the process. I contacted her via email after th More

by ChiEyeDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave feedback on your recent experience at Gerald Subaru Kia of Naperville! Excellent customer service is our top priority, and we are thrilled we left you with such a great impression after your Outback purchase. Sandy is a wonderful team member, and we are glad you agree. Be sure to find us on Facebook and Twitter for amazing discounts! -Mark Phillips General Sales Manager mphillips@geraldauto.com

July 31, 2012

Sandy was fantastic. The price was right and we came to a deal very quickly. I traveled more than 50 miles and was not disappointed. I will definitely recommend Gerald Subaru to my friends and family. More

by gjwieringa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

Gerald Subaru of Naperville responded

Thank you for your feedback, as we always enjoy hearing about our customers' positive experiences with Gerald Subaru Kia of Naperville! We appreciate your recommendation and hope to earn your business again soon. For any future visits, feel free to friend us on Facebook and Twitter for great special offers! -Mark Phillips General Sales Manager mphillips@geraldauto.com

...
296
...