Back

Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,066 Reviews of Gerald Subaru of Naperville

December 04, 2012

My girl friend was interested in purchasing a new vehicle and based on her wants and needs, I strongly recommended that she consider a vehicle from Subaru product line. We researched the local dealerships an More

by espaulding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2012 -

Gerald Subaru of Naperville responded

We're ecstatic you recommended the Subaru brand to your girl friend. It's awesome to hear that you researched our dealership before and came to us because of all the great reviews. Bob will appreciate your shout out and kind words regarding his customer service skills. It's amazing that you enjoyed her experience so much that you came to purchase a Subaru a few days later as well! We're thrilled to have you in the Gerald Subaru family! Michael will be thankful for your positive feedback also. Thank you again to the both of you for your purchases and this amazing review. We look forward to helping you again soon! -Mark Phillips General Sales Manager mphillips@geraldauto.com

December 01, 2012

this dealership and there personal have been excellent to work with and purchase from. Mike Gately, Mark Phillips, Mark Snyder in service, and Donna Lawler have made buying a car fun again. I have puchased More

by keithfaxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012 -

Gerald Subaru of Naperville responded

Thank you for your loyalty! We're floored you have purchased three vehicles from us. It's awesome that our staff has made buying a car fun again for you! We absolutely love that you would take the time to share your experience as well. We hope to help you into Gerald vehicle number 4 in the future! Your business is truly appreciated, we're happy to have you in the Gerald family! Thank you for recognizing me and the rest of the Gerald staff. Be sure to find us on Twitter and Facebook for exclusive offers. -Mark Phillips General Sales Manager

November 18, 2012

Bought a new Outback from Glen Miller, he and sales mgr. Sean were a pleasure to deal with. Gerald Subaru is very price competitive and courteous. More

by Midwest one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

Gerald Subaru of Naperville responded

We appreciate your business, thank you for taking the time to give us feedback. Glen and Sean will appreciate your positive review! We're happy our staff was courteous and you recognized you received a great price on your new Subaru Outback. Please stop in and see us again soon! Find us on Twitter and Facebook for exclusive online specials. Thanks again. -Mark Phillips General Sales Manager mphillips@geraldauto.com

November 17, 2012

From the initial contact thru the purchase of our 2013 Outback, our experience with Michael and Gerald Subaru has been great. He knew what we were looking for and got us the best deal. No haggling or ha More

by m_crissey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

Gerald Subaru of Naperville responded

We appreciate your feedback! We're thrilled you enjoyed your experience at Gerald Subaru. It's great Michael was straight forward and upfront. We believe every customer deserves an easy, fun car buying process free of haggling and hassles. We love to hear you would recommend us, welcome to the Gerald family! Please find us on Twitter and Facebook to take advantage of special offers including maintenance deals. -Mark Phillips General Sales Manager mphillips@geraldauto.com

November 09, 2012

George was awesome to work with. He helped me find a car that met my needs, and worked with the manager to get a price that was within my budget. I will go back the next time I need a new car. Terry M. More

by primetm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2012 -

Gerald Subaru of Naperville responded

Terry, Thank you for visiting our dealership! We're thankful you enjoyed working with George. It's great you will return the next time you need a new car as well. We look forward to helping you out in the future. Thanks again for visiting our dealership. Feel free to contact us at any time if you need anything from our sales or service departments. Please find us on Twitter and Facebook, we offer exclusive specials for our valued customers. Happy driving! -Mark Phillips General Sales Manager mphillips@geraldauto.com

September 27, 2012

Oh where do we begin. Our experience in purchasing with Michael was amazing. We had just begun our car search, we were unsure of what we wanted, or even how to begin the process. Michael helped us every st More

by mdunski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Gerald Subaru of Naperville responded

Thank you for your amazing review! There is no bigger joy for the Gerald Subaru Kia staff that a positive review from a valued customer. Michael will be ecstatic that you felt he found the perfect car for you within your budget. It's awesome you thought he was more like a personal assistant for buying cars! He is a great member of our team. We love to hear you thought he was professional and provided you with personal care also. We can't wait to help you in the future and are humbled by your review. Thanks again for choosing Gerald! Be sure to find us on Twitter and Facebook to take advantage of exclusive service offers and other specials only available to our followers. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 26, 2012

Sandy was a great person to do business with! The reviews are there I will agree with them all as far as Sandy is concerned. More

by gregory.lafrance.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

Gerald Subaru of Naperville responded

Thank you for recognizing Sandy, she is a great part of our team. At Gerald Subaru Kia of Naperville, we love to get feedback from our customers. Thank you for taking the time to write this review. Please do not hesitate to contact Sandy or any other member of the Gerald staff if you have any further questions. We're here to help! Thanks again. Also, be sure to follow us on Twitter and Facebook to stay current with all our specials. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 22, 2012

Clifton was absolutely great to work with. He was extremely quick to respond, helped me find a couple of different options within my price range, and was very understanding of the time frame in which More

by xharfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

Gerald Subaru of Naperville responded

We appreciate the 5 star rating! Clifton will be grateful for your positive feedback. The fact that he was fast, presented you with several options within your price range and was understanding is amazing. He exemplifies what our staff strives to be for each customer. We're so glad he found you the perfect car for your family. We appreciate the feedback about our internet sales manager as well. It's nice to hear that it made the process easy for you before you even set foot on the lot. Thank you again for your business. We hope to help you with all your future automotive needs. Please follow us on Twitter and Facebook for maintenance deals and other exclusive offers also. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 14, 2012

I'm from the older WWII generation and have always walked through the front door and haggled over price like everyone else. Prior to last week, I had purchased 59 cars over my lifetime, so I've had my share More

by Uffda007
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

Gerald Subaru of Naperville responded

Thank you for your feedback, we always appreciate hearing from our satisfied customers! Here at Gerald Subaru Kia of Naperville, providing an amazing customer service experience is a top priority. Sandy is a wonderful member of the team, and we hope you return again soon. Follow us on Twitter and Like us on Facebook for exclusive offers! -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 14, 2012

While I was bouncing between Kuwait, Iraq, and Afghanistan earlier this year I attempted to contact several Subaru dealerships in the Chicago area as well as the Oklahoma City and Whichita area. O More

by Rodgerwelding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

Gerald Subaru of Naperville responded

Thank you for your recent visit, Gerald Subaru Kia of Naperville appreciates your business! It's wonderful to hear about your great experience, as we always strive to provide the best customer service possible. We hope to see you again soon, and feel free to stay connected by visiting our Facebook and Twitter for exclusive offers! -Mark Phillips General Sales Manager mphillips@geraldauto.com

...
295
...