Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,069 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,069 Reviews of Gerald Subaru of Naperville

December 10, 2012

After having researched SUV's with manual transmissions I decided to try the Subaru Forester. Mazda has only 140 hp and I just can't bring myself to buy a Hyundai or Kia (sorry, Kia....) The Forester won't t More

by bkolozy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Jackson
Dec 12, 2012 -

Gerald Subaru of Naperville responded

Thank you for your recommendation! It's wonderful that you received a great price and excellent buying experience at our dealership. We're happy that you came to us after deciding on a new manual transmission Forester! Please stop in and see us again soon. Your business is greatly appreciated. Don't forget to check us out on Twitter and Facebook for exclusive content. -Mark Phillips General Sales Manager mphillips@geraldauto.com

December 04, 2012

Glen Miller and Brian worked together to sell us our Subaru Outback. They were both very friendly and easy to work with. They provide outstanding service and would recommend others to us them. More

by ettra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2012 -

Gerald Subaru of Naperville responded

Glen and Brian will appreciate your great feedback. Thank you for choosing Gerald Subaru to purchase your new Outback. It's awesome they were both friendly and easy to work with. Your recommendation is truly appreciated as well. If you have any questions or concerns regarding your new Outback feel free to contact us! Thanks again for choosing Gerald Subaru. Please find us on Twitter and Facebook to take part in exciting promotions and exclusive discounts. -Mark Phillips General Sales Manager mphillips@geraldauto.com

December 04, 2012

Bob and Igor answere all of my questions, very thoroughly. They were very patient with me while I was going through the new car shopping. I had my 1st service call to have the oil changed and c More

by rlloyd22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2012 -

Gerald Subaru of Naperville responded

Thank you for choosing Gerald! We're thankful Bob and Igor answered all of your questions very thoroughly during the car buying process. It's great you that you returned to us for a service appointment as well. We love that you are happy with your vehicle too! We look forward to helping you again soon, thanks again for your business and feedback. Be sure to follow us on Twitter and Facebook to take advantage of exclusive online offers. -Mark Phillips General Sales Manager mphillips@geraldauto.com

December 04, 2012

My girl friend was interested in purchasing a new vehicle and based on her wants and needs, I strongly recommended that she consider a vehicle from Subaru product line. We researched the local dealerships an More

by espaulding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2012 -

Gerald Subaru of Naperville responded

We're ecstatic you recommended the Subaru brand to your girl friend. It's awesome to hear that you researched our dealership before and came to us because of all the great reviews. Bob will appreciate your shout out and kind words regarding his customer service skills. It's amazing that you enjoyed her experience so much that you came to purchase a Subaru a few days later as well! We're thrilled to have you in the Gerald Subaru family! Michael will be thankful for your positive feedback also. Thank you again to the both of you for your purchases and this amazing review. We look forward to helping you again soon! -Mark Phillips General Sales Manager mphillips@geraldauto.com

December 01, 2012

this dealership and there personal have been excellent to work with and purchase from. Mike Gately, Mark Phillips, Mark Snyder in service, and Donna Lawler have made buying a car fun again. I have puchased More

by keithfaxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012 -

Gerald Subaru of Naperville responded

Thank you for your loyalty! We're floored you have purchased three vehicles from us. It's awesome that our staff has made buying a car fun again for you! We absolutely love that you would take the time to share your experience as well. We hope to help you into Gerald vehicle number 4 in the future! Your business is truly appreciated, we're happy to have you in the Gerald family! Thank you for recognizing me and the rest of the Gerald staff. Be sure to find us on Twitter and Facebook for exclusive offers. -Mark Phillips General Sales Manager

November 18, 2012

Bought a new Outback from Glen Miller, he and sales mgr. Sean were a pleasure to deal with. Gerald Subaru is very price competitive and courteous. More

by Midwest one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

Gerald Subaru of Naperville responded

We appreciate your business, thank you for taking the time to give us feedback. Glen and Sean will appreciate your positive review! We're happy our staff was courteous and you recognized you received a great price on your new Subaru Outback. Please stop in and see us again soon! Find us on Twitter and Facebook for exclusive online specials. Thanks again. -Mark Phillips General Sales Manager mphillips@geraldauto.com

November 17, 2012

From the initial contact thru the purchase of our 2013 Outback, our experience with Michael and Gerald Subaru has been great. He knew what we were looking for and got us the best deal. No haggling or ha More

by m_crissey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

Gerald Subaru of Naperville responded

We appreciate your feedback! We're thrilled you enjoyed your experience at Gerald Subaru. It's great Michael was straight forward and upfront. We believe every customer deserves an easy, fun car buying process free of haggling and hassles. We love to hear you would recommend us, welcome to the Gerald family! Please find us on Twitter and Facebook to take advantage of special offers including maintenance deals. -Mark Phillips General Sales Manager mphillips@geraldauto.com

November 09, 2012

George was awesome to work with. He helped me find a car that met my needs, and worked with the manager to get a price that was within my budget. I will go back the next time I need a new car. Terry M. More

by primetm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2012 -

Gerald Subaru of Naperville responded

Terry, Thank you for visiting our dealership! We're thankful you enjoyed working with George. It's great you will return the next time you need a new car as well. We look forward to helping you out in the future. Thanks again for visiting our dealership. Feel free to contact us at any time if you need anything from our sales or service departments. Please find us on Twitter and Facebook, we offer exclusive specials for our valued customers. Happy driving! -Mark Phillips General Sales Manager mphillips@geraldauto.com

September 27, 2012

Oh where do we begin. Our experience in purchasing with Michael was amazing. We had just begun our car search, we were unsure of what we wanted, or even how to begin the process. Michael helped us every st More

by mdunski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Gerald Subaru of Naperville responded

Thank you for your amazing review! There is no bigger joy for the Gerald Subaru Kia staff that a positive review from a valued customer. Michael will be ecstatic that you felt he found the perfect car for you within your budget. It's awesome you thought he was more like a personal assistant for buying cars! He is a great member of our team. We love to hear you thought he was professional and provided you with personal care also. We can't wait to help you in the future and are humbled by your review. Thanks again for choosing Gerald! Be sure to find us on Twitter and Facebook to take advantage of exclusive service offers and other specials only available to our followers. -Mark Phillips General Sales Manager mphillips@geraldauto.com

August 26, 2012

Sandy was a great person to do business with! The reviews are there I will agree with them all as far as Sandy is concerned. More

by gregory.lafrance.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

Gerald Subaru of Naperville responded

Thank you for recognizing Sandy, she is a great part of our team. At Gerald Subaru Kia of Naperville, we love to get feedback from our customers. Thank you for taking the time to write this review. Please do not hesitate to contact Sandy or any other member of the Gerald staff if you have any further questions. We're here to help! Thanks again. Also, be sure to follow us on Twitter and Facebook to stay current with all our specials. -Mark Phillips General Sales Manager mphillips@geraldauto.com

...
295
...