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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

December 23, 2014

Jason has the patience of a Saint. My husband and I went to the Subaru dealership about 5 times to ask off-the-wall questions and measure every inch of the Outback to make sure everythi More

by msomnipotent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2014 -

Gerald Subaru of Naperville responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jason was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again! Best regards, Jim Whitgrove jwhitgrove@geraldauto.com

December 20, 2014

Saturday in subaru! I bought my 2015 subaru on Saturday and I felt like is was at home. The sales man Leo was really nice. Thanks for everything! More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 22, 2014 -

Gerald Subaru of Naperville responded

Thank you for this excellent review, Anna. I’m glad Leo took care of you. We are so happy to hear that we could make you feel like at home at Gerald Subaru of Naperville with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Jim Whitgrove jwhitgrove@geraldauto.com

December 15, 2014

First Subaru I bought by first Subaru a week ago for Gerald Subaru of Naperville. I had one of the best, no hassle salesman, Jason. He was great and took his tim More

by lexib21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2014 -

Gerald Subaru of Naperville responded

Thanks so much for taking the time to write this review! Jason is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your great experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Jim Whitgrove jwhitgrove@geraldauto.com

December 13, 2014

new wrx I bought a new wrx from Leo Lopez. He was very laid back and I enjoyed his mellow demeanor. I appreciated his friendly service and work on lowering More

by Jkieler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2014 -

Gerald Subaru of Naperville responded

It is wonderful to hear that Leo at Gerald Subaru of Naperville was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Congratulations on your new WRX! Thank you and if you have any questions please feel free to contact us. Best regards, Jim Whitgrove jwhitgrove@geraldauto.com  

December 10, 2014

Tina is Amazing Tina was a pleasure to work with. She was very knowledgable and thorough with her demonstration of the vehicle. I felt comfortable discussing price an More

by piper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Szontagh
Dec 10, 2014 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write about your experience. It is magnificent to know that Tina was able to provide you with the pressure-free and knowledgeable service that Gerald Subaru of Naperville is known for. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Jim Whitgrove jwhitgrove@geraldauto.com

December 09, 2014

Tina is Awesome Working with Christina was a pleasure she is very helpful and professional and thoroughly explained the vehicle to me. I would recommend Tina and Gera More

by robertszontagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Szontagh
Dec 09, 2014 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write about your experience, Robert. It is magnificent to know that Christina was able to provide you with a professional and knowledgeable service that Gerald Subaru of Naperville is known for. Thank you for your recommendation. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Jim Whitgrove jwhitgrove@geraldauto.com

December 09, 2014

Quicker than expected We currently own a 2004 Honda Pilot and we were looking for a newer used once. Had been checking through dealerships online and was recommended to ch More

by pam2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Szontagh & Dan in Finance
Dec 10, 2014 -

Gerald Subaru of Naperville responded

We appreciate you taking the time to share your feedback with us! Christina is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look very forward to seeing you again in the future! Kind regards, Jim Whitgrove jwhitgrove@geraldauto.com

December 09, 2014

Awesome customer service! Christina was very helpful and accommodating! Igor was also very helpful in finance! I will definitely recommended Gerald Subaru of Naperville to frie More

by Cbarboza
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Dec 10, 2014 -

Gerald Subaru of Naperville responded

We appreciate the kind and sincere comments as well as the recommendations. It’s good to hear that Christina and the staff were able to help and accommodate your needs during your recent visit with us. We look forward to work with you again. Best regards, Jim Whitgrove jwhitgrove@geraldauto.com

December 04, 2014

Ask for Leo, you won't be disappointed! Leo is a great sales representative. He knows when to push the sale and he also knows when to back off. I never at anytime felt pressured into making More

by Gemina Petruzzelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Dec 05, 2014 -

Gerald Subaru of Naperville responded

All of us at Gerald Subaru of Naperville congratulate you on your new car and appreciate the opportunity you presented to earn your business, Gemina! Leo is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. All of the employees appreciate your loyalty to Gerald Subaru of Naperville. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Jim Whitgrove jwhitgrove@geraldauto.com

October 11, 2014

no body cares We went in for a Subaru forester, there is no customer service what so ever, you just go, sit, someone attends you, just answers all your generic ques More

by rafi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i workwd with Adam but he is ok, the problem is the management there.
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