Gerald Subaru of Naperville

Ubaldo Rodriguez - Excellent This is our 3rd Subaru from Gerald Subaru. Excellent service, positive experience. Tremendous staff. Ubaldo was incredibly patient and it was very This is our 3rd Subaru from Gerald Subaru. Excellent service, positive experience. Tremendous staff. Ubaldo was incredibly patient and it was very easy doing business with him. More

Quick and Painless Back in December I factory ordered a Forester. Jason was my salesman. He made everything extremely easy. After we went through the factory order sheet Back in December I factory ordered a Forester. Jason was my salesman. He made everything extremely easy. After we went through the factory order sheet he gave a rough time line of 8 weeks. To my surprise Jason called me at the 5 week timeline to tell me my car was available for pickup. During the time period of waiting for my car to arrive I sold at the time my current vehicle. This was right around 4 weeks. Called Jason on a Saturday and Monday they had a loaner vehicle for me to use at no expense to me. When I showed up to pickup my car once again Jason made the process quick and painless. He introduced me to Igor to handle all the finances who also made it a smooth process. I left with a smile on my face and a new car. Would highly recommend this dealership to anyone looking for a new car. More

Ubaldo Rodriguez - Very Friendly and Professional Ubaldo Rodriguez was very friendly and professional. He was extremely knowledgeable. We have bought many cars and we rank Ubaldo and the dealership Ubaldo Rodriguez was very friendly and professional. He was extremely knowledgeable. We have bought many cars and we rank Ubaldo and the dealership as the best experience we ever had. No pressure buying here. Thank you. More

Great place Jason was pretty good at his communication and sales. Prompt in response. I recommend Jason to have a smooth purchase. Jason and his team's work is Jason was pretty good at his communication and sales. Prompt in response. I recommend Jason to have a smooth purchase. Jason and his team's work is commendable. More

Jason - friendly, listens, helpful, establishes trust My concern going in to purchase a new car was high pressure and manipulative salesmen and managers. Things have sure changed at Gerald Subaru. Jason w My concern going in to purchase a new car was high pressure and manipulative salesmen and managers. Things have sure changed at Gerald Subaru. Jason was very responsive providing answers, information and a very competitive price. He helped me navigate a myriad of options to select the features I wanted in our vehicle. He exhibited patience in explaining these choices and features including staying 45 minutes passed closing on the evening our car was ready for pickup. I never felt rushed or naïve during the process. The Outback manuals are extensive and thicker than a bible in contrast to a 1/4 - 1/2" manual received in the past with cars. Being acquainted with all the features to make the most of them takes some time but was time well spent. I am so impressed with the various safety, communication and entertainment features that Subaru offers compared to other brands I had investigated. I am so delighted to have found Jason and Gerald Subaru to purchase our new Subaru Outback. More

Joe Haga - friendly, professional and a great help!! This was my first time buying a new car and I picked up a 2015 WRX premium. Joe helped me throughout the process and was really knowledgeable about t This was my first time buying a new car and I picked up a 2015 WRX premium. Joe helped me throughout the process and was really knowledgeable about the car. He answered every single one of my questions and really went out of his way to ensure that I got my dream car. Being 24 and a first time buyer, I felt this was the best possible experience I could have had and Joe made it happen. I highly, highly recommend seeing Joe about a car at Gerald Subaru of Naperville. He was a great help! Thanks Joe! More

Friendly/experienced staff - too slow on getting me out the Took the extra effort to educate my wife on the car. Had appointment/price already agreed upon. Still took 3+hours to get out the door. Unacceptabl Took the extra effort to educate my wife on the car. Had appointment/price already agreed upon. Still took 3+hours to get out the door. Unacceptable More

Jason Z. "ROCKS" We have been exploring the Outback for a few months. Got hooked up with Jason via the internet sales. He could not have been more patient. We took a We have been exploring the Outback for a few months. Got hooked up with Jason via the internet sales. He could not have been more patient. We took a long test drive and called Jason back several times with questions. There was never any pressure to buy. We finally made a decision and were given a great price. Working with Jason and the folks at Gerald Subaru made this a very pleasant car buying experience. More

Buying my first new car Gerald Subaru gave me an excellent experience in buying my first new car. The sales person Joe Haga was great to work with! I was able to get the Fo Gerald Subaru gave me an excellent experience in buying my first new car. The sales person Joe Haga was great to work with! I was able to get the Forester I wanted plus more at a price I felt was fare and what I wanted to pay. Also having the warranty for the length of the time you own the car is a real plus in buying from Gerald Subaru. More

No nonsense purchase. I already knew that I wanted a Forester and negotiated with a few other dealerships using the internet sales approach. After getting the best price t I already knew that I wanted a Forester and negotiated with a few other dealerships using the internet sales approach. After getting the best price that I could, Gerald Subaru beat it by a substantial amount without any haggling. Took the ride to the dealership to complete a very pleasant car buying experience and drove away in my new ride with a smile on my face. Joe Haga was very professional through the whole process. More