Gerald Subaru of Naperville

Ubaldo Rodriguez is fantastic! Ubaldo was great! Excellent customer service and very personable! I will definitely be recommending him to all of our friends and family. He was very Ubaldo was great! Excellent customer service and very personable! I will definitely be recommending him to all of our friends and family. He was very patient with me while deciding on a vehicle that was right for us! Everyone that helped us was friendly and professional. We are first time Subaru owners and I'm sure we will only own a Subaru from now on. We are very in love with our Crosstrek! Thank you so much Ubaldo!! More

We Love Our Subaru! Thank you Ubaldo Rodriguez! Love, Love, Love our brand new 2015 Subaru Forester. What a great dealership and excellent customer service. Ubaldo Rodriguez was wonderful to work Love, Love, Love our brand new 2015 Subaru Forester. What a great dealership and excellent customer service. Ubaldo Rodriguez was wonderful to work with. He was extremely patient and helped to answer any questions we had. He knew that safety was a great concern for us and he reviewed the many added safety features with us. This was our first time purchasing the Subaru brand and we will continue to be part of the Subaru family from this point on. We love the spaciousness of the Forester and roof height accommodates my husbands 6'4" frame. Thank you Ubaldo for taking the extra time to review the vehicle with us and for continuing to answer any questions I've had even after we've purchased. I feel very comfortable with Gerald Subaru of Naperville and Ubaldo Rodriguez, and I know I will always be treated kindly when servicing my vehicle there. Thank you-Tricia More

Patient /Caring / Organized Buying the perfect car is hard and a bit stressful ~ Big Purchase. Ralph helped walk me (Susan) thru this process and answered all my questions. He Buying the perfect car is hard and a bit stressful ~ Big Purchase. Ralph helped walk me (Susan) thru this process and answered all my questions. He was also very considerate with the words he chose to use. He was delicate yet moving forward all along. Then Nino and Dan ~ helped thru the additional part of the process ... They also treated me with Respect and kindness. I would recommend this dealership and the folks working inside ! Very Sooth Transaction as well. Dan did all the paperwork quickly and with efficiency. Glad I took that hour drive to check out one more dealership. They were the one I liked best ! ! More

Ubaldo Rodriguez - Excellent This is our 3rd Subaru from Gerald Subaru. Excellent service, positive experience. Tremendous staff. Ubaldo was incredibly patient and it was very This is our 3rd Subaru from Gerald Subaru. Excellent service, positive experience. Tremendous staff. Ubaldo was incredibly patient and it was very easy doing business with him. More

Quick and Painless Back in December I factory ordered a Forester. Jason was my salesman. He made everything extremely easy. After we went through the factory order sheet Back in December I factory ordered a Forester. Jason was my salesman. He made everything extremely easy. After we went through the factory order sheet he gave a rough time line of 8 weeks. To my surprise Jason called me at the 5 week timeline to tell me my car was available for pickup. During the time period of waiting for my car to arrive I sold at the time my current vehicle. This was right around 4 weeks. Called Jason on a Saturday and Monday they had a loaner vehicle for me to use at no expense to me. When I showed up to pickup my car once again Jason made the process quick and painless. He introduced me to Igor to handle all the finances who also made it a smooth process. I left with a smile on my face and a new car. Would highly recommend this dealership to anyone looking for a new car. More

Ubaldo Rodriguez - Very Friendly and Professional Ubaldo Rodriguez was very friendly and professional. He was extremely knowledgeable. We have bought many cars and we rank Ubaldo and the dealership Ubaldo Rodriguez was very friendly and professional. He was extremely knowledgeable. We have bought many cars and we rank Ubaldo and the dealership as the best experience we ever had. No pressure buying here. Thank you. More

Great place Jason was pretty good at his communication and sales. Prompt in response. I recommend Jason to have a smooth purchase. Jason and his team's work is Jason was pretty good at his communication and sales. Prompt in response. I recommend Jason to have a smooth purchase. Jason and his team's work is commendable. More

Jason - friendly, listens, helpful, establishes trust My concern going in to purchase a new car was high pressure and manipulative salesmen and managers. Things have sure changed at Gerald Subaru. Jason w My concern going in to purchase a new car was high pressure and manipulative salesmen and managers. Things have sure changed at Gerald Subaru. Jason was very responsive providing answers, information and a very competitive price. He helped me navigate a myriad of options to select the features I wanted in our vehicle. He exhibited patience in explaining these choices and features including staying 45 minutes passed closing on the evening our car was ready for pickup. I never felt rushed or naïve during the process. The Outback manuals are extensive and thicker than a bible in contrast to a 1/4 - 1/2" manual received in the past with cars. Being acquainted with all the features to make the most of them takes some time but was time well spent. I am so impressed with the various safety, communication and entertainment features that Subaru offers compared to other brands I had investigated. I am so delighted to have found Jason and Gerald Subaru to purchase our new Subaru Outback. More

Joe Haga - friendly, professional and a great help!! This was my first time buying a new car and I picked up a 2015 WRX premium. Joe helped me throughout the process and was really knowledgeable about t This was my first time buying a new car and I picked up a 2015 WRX premium. Joe helped me throughout the process and was really knowledgeable about the car. He answered every single one of my questions and really went out of his way to ensure that I got my dream car. Being 24 and a first time buyer, I felt this was the best possible experience I could have had and Joe made it happen. I highly, highly recommend seeing Joe about a car at Gerald Subaru of Naperville. He was a great help! Thanks Joe! More

Friendly/experienced staff - too slow on getting me out the Took the extra effort to educate my wife on the car. Had appointment/price already agreed upon. Still took 3+hours to get out the door. Unacceptabl Took the extra effort to educate my wife on the car. Had appointment/price already agreed upon. Still took 3+hours to get out the door. Unacceptable More