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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

April 27, 2015

Smooth experience buying my third Subaru Jason made my experience buying my third Subaru as smooth and easy as it could be. He detailed all the new features built into the car plus covering a More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015 -

Gerald Subaru of Naperville responded

Nancy, thank you for writing this amazing review of our dealership! We are very pleased to learn that Jason could make your visit smooth and easy, and we believe that's how every car buying experience should be. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Alec McKean – General Manager

April 17, 2015

Best New Car Buying Experience Dana Armitage did a sensational job in meeting our needs. The dealership should be commended for honoring the price offer with absolutely no back and More

by ATB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2015 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share this wonderful review! We're ecstatic to read that Dana did a sensational job in accommodating your needs during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come see us for any future needs. Best regards, Alec McKean General Manager

April 03, 2015

Great Service We had a great experience here at Gerald Subaru. John was super friendly and very knowledgeable about the cars. We would recommend this dealership for More

by Whitney O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2015 -

Gerald Subaru of Naperville responded

Whitney, we're completely committed to providing great experience to all our guests and we're ecstatic to hear that John has been super friendly and knowledgeable during your visit. We appreciate the time it took for you to give us this feedback. At Gerald Subaru of Naperville, we value our customers and we look forward to seeing you on your next visit. Best regards, Alec McKean – General Manager

March 25, 2015

Excellent Service! I had a very pleasant car buying experience working with John Paist. John was very attentive and kept me informed about the process throughout my who More

by Marcin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2015 -

Gerald Subaru of Naperville responded

Marcin, thank you for sharing your experience with John and Dan! It's wonderful to hear that they provided you such a pleasant car-buying experience. I'll be sure to pass along your compliments. I hope that you are enjoying your new car! We appreciate your recommendations, and we look forward to working with you again! Best regards, Scott Wolf, General Sales Manager, swolf@geraldauto.com

March 23, 2015

Pleasant Experience I had a very pleasant new car buying experience working with Martin. He was available to answer any questions we had during the entire process. He was More

by fed81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Strozyk
Mar 24, 2015 -

Gerald Subaru of Naperville responded

Thanks for the great review! Martin is an asset to our team and we're happy to hear that your car-buying experience with him was so pleasant! Congrats on your new car! We appreciate your recommendation and look forward to serving you again! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

March 20, 2015

Great Buying Experience I had a very pleasant buying experience with Gerald Subaru! Martin Strozyk was a GREAT sales consultant that treated me like a friend and did not use More

by moni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Strozyk
Mar 23, 2015 -

Gerald Subaru of Naperville responded

Moni, thank you for leaving us with this review, and for the compliments on behalf of Martin! We're so glad he took care of you, and made your car-buying experience a wonderful one! Congrats on your new Toyota Camry! We appreciate your business, and let us know if there's anything else that you need. Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

March 18, 2015

A very pleasant experience I was dreading having to go through the agony of finding a new car. But after doing some thorough research, buying a new car was a surprisingly pleas More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2015 -

Gerald Subaru of Naperville responded

Thank you for this stellar review, Beth! We're so happy to hear that Jason and Igor were so helpful throughout the car-buying process. I hope that you are enjoying your new car! Thank you for your recommendation, and we look forward to seeing you again in the future! Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

March 15, 2015

Ubaldo Rodriguez is fantastic! Ubaldo was great! Excellent customer service and very personable! I will definitely be recommending him to all of our friends and family. He was very More

by The Wilsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez
Mar 16, 2015 -

Gerald Subaru of Naperville responded

Thanks so much for the nice review! Ubaldo is a key component of our team, and it is great to hear that he provided you with excellent customer service. I'll be sure to pass along your compliments to him. Congrats on your new Crosstrek! Please don't hesitate to contact us if there's anything else we can do for you!  Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

February 18, 2015

We Love Our Subaru! Thank you Ubaldo Rodriguez! Love, Love, Love our brand new 2015 Subaru Forester. What a great dealership and excellent customer service. Ubaldo Rodriguez was wonderful to work More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez
Feb 18, 2015 -

Gerald Subaru of Naperville responded

Tricia, it was a pleasure to read about your first car buying experience at Gerald Subaru of Naperville. Congratulations on your brand new Forester! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Ubaldo was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

February 17, 2015

Patient /Caring / Organized Buying the perfect car is hard and a bit stressful ~ Big Purchase. Ralph helped walk me (Susan) thru this process and answered all my questions. He More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2015 -

Gerald Subaru of Naperville responded

Thanks for this nice review, Susan! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Ralph, Nino and Dan truly know their stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. As the paperwork goes, we try our hardest to process it as quick as possible. Thank you for the recommendations. Thank you again and we look forward to seeing you again! Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

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