Gerald Subaru of Naperville

Great Customer Service Recently I visited Gerald Subaru of Naperville because I was interested in learning more and test driving the Subaru Crosstrek. Upon walking on to th Recently I visited Gerald Subaru of Naperville because I was interested in learning more and test driving the Subaru Crosstrek. Upon walking on to the lot, salesman John Pryor greeted my dad and I and was instantly ready to help us. He took the time to answer our questions and didn't make us feel rushed. I asked my dad to join me that day because he has bought several cars over the years. When my dad said that John was one of the top salesmen that he has encountered, that is a big compliment. John wanted to make sure we had a positive experience and that showed in all of his actions. Overall, the experience was top notch at Gerald. From beginning to end, we were happy with the service. To top it all off, I am driving a fantastic new car! More

Very pleasant, informative and no pressure! I was an off the street customer researching my car options. I was in a situation where I couldn't purchase right away, but wanted to proceed with my I was an off the street customer researching my car options. I was in a situation where I couldn't purchase right away, but wanted to proceed with my comparative shopping. Eric was genuinely friendly, unassuming and informative. He gave me lots of information for my research, in addition to providing me multiple options to consider. Eric kept my financial constraints in mind and at no time tried to pressure sell me into anything. I ended up finding another car that better suited my needs. However, I still highly recommend doing service with Eric and Gerald Subaru of Naperville. More

Helpful,easy to work with, great salesman I highly recommend, sales person, Eric Zetterlof. He went over and above what was required in helping us buy our Subaru Legacy. He even came to our ho I highly recommend, sales person, Eric Zetterlof. He went over and above what was required in helping us buy our Subaru Legacy. He even came to our home a week after we bought the car to help us figure out some of the technology. We always looked forward to talking with him. We have no complaints about the dealership and will return again when it's time for a new car. Love our new Subaru! More

Very happy with my 2016 Cross Trek Cristian Alva was very helpful and knowledgeable throughout the process of learning about and purchasing our 1st Subaru. Excellent customer service, Cristian Alva was very helpful and knowledgeable throughout the process of learning about and purchasing our 1st Subaru. Excellent customer service, clean show room, no pressure tactics used, patient with our many questions as we were deciding between different Subaru models. We feel that we got a fair price and were treated with respect and high professionalism. Highly recommend Subaru of Naperville. Keith and Sandra More

New 2016 cross trek We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable salesman! Would recommend! More

Glad we stopped to look at a Subaru This was a pleasant, informative session with Eric Zetterlof to look at the Subaru Crosstrack. Eric was professional and attentive to all of our quest This was a pleasant, informative session with Eric Zetterlof to look at the Subaru Crosstrack. Eric was professional and attentive to all of our questions/comments. The Crosstrack is a good car in many ways, but we have decided it is too small for our purposes. Nevertheless, the experience at Gerald Subaru, and with Eric, was a positive one. More

Awesome Car Buying experience Eric Zetterlof was very professional. He had a good sense of humor that helped eased our nervousness. He greeted us when we pulled up in to the deal Eric Zetterlof was very professional. He had a good sense of humor that helped eased our nervousness. He greeted us when we pulled up in to the dealership, which was nice since other dealerships didn't do that. he had great customer service We were able to drive away with a used car that we were comfortable in and happy with. Eric made our car buying experience wonderful and we will definitely go back when we get another car. More

Great Car Buying Experience I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous, efficient and fair. The process was smooth and straightforward. I never felt any undue pressure or aggressive sales techniques. Asim in the finance department took his time explaining all of my options and allowing me to make an informed decision regarding what is usually a very confusing decision making process. A big thanks to everyone that helped me out. I am extremely satisfied. More

Loving my Legacy! I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how nice the amenities were. My salesperson, Tina, was super helpful! She thoroughly explained all of the functions and capabilities of every car we looked at, and I fell in love with the 2015 Subaru Legacy! I will definitely be recommending Tina and Gerald Subaru! More