Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Very happy with my 2016 Cross Trek Cristian Alva was very helpful and knowledgeable throughout the process of learning about and purchasing our 1st Subaru. Excellent customer service, Cristian Alva was very helpful and knowledgeable throughout the process of learning about and purchasing our 1st Subaru. Excellent customer service, clean show room, no pressure tactics used, patient with our many questions as we were deciding between different Subaru models. We feel that we got a fair price and were treated with respect and high professionalism. Highly recommend Subaru of Naperville. Keith and Sandra More
New 2016 cross trek We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable salesman! Would recommend! More
Glad we stopped to look at a Subaru This was a pleasant, informative session with Eric Zetterlof to look at the Subaru Crosstrack. Eric was professional and attentive to all of our quest This was a pleasant, informative session with Eric Zetterlof to look at the Subaru Crosstrack. Eric was professional and attentive to all of our questions/comments. The Crosstrack is a good car in many ways, but we have decided it is too small for our purposes. Nevertheless, the experience at Gerald Subaru, and with Eric, was a positive one. More
Awesome Car Buying experience Eric Zetterlof was very professional. He had a good sense of humor that helped eased our nervousness. He greeted us when we pulled up in to the deal Eric Zetterlof was very professional. He had a good sense of humor that helped eased our nervousness. He greeted us when we pulled up in to the dealership, which was nice since other dealerships didn't do that. he had great customer service We were able to drive away with a used car that we were comfortable in and happy with. Eric made our car buying experience wonderful and we will definitely go back when we get another car. More
Great Car Buying Experience I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous, efficient and fair. The process was smooth and straightforward. I never felt any undue pressure or aggressive sales techniques. Asim in the finance department took his time explaining all of my options and allowing me to make an informed decision regarding what is usually a very confusing decision making process. A big thanks to everyone that helped me out. I am extremely satisfied. More
Loving my Legacy! I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how nice the amenities were. My salesperson, Tina, was super helpful! She thoroughly explained all of the functions and capabilities of every car we looked at, and I fell in love with the 2015 Subaru Legacy! I will definitely be recommending Tina and Gerald Subaru! More
Very professional buying experience My wife and I went shopping for a Subaru Forester and went to a different dealer where we had a jerk of a salesperson. We got a bad impression from th My wife and I went shopping for a Subaru Forester and went to a different dealer where we had a jerk of a salesperson. We got a bad impression from the start so we called Martin since we spoke earlier that month. He told us that Gerald had the exact car we were looking for so we came in and drove it. Martin was very professional and gave us a good vibe throughout the whole process. Overall the experience was very smooth and we would recommend Martin and Gerald Subaru for your next Subaru purchase. Good job guys! More
A very grateful dad It was time for my 19 year old son to take the Outback on his first solo long trip. I asked the service dept to treat this car as though their son / d It was time for my 19 year old son to take the Outback on his first solo long trip. I asked the service dept to treat this car as though their son / daughter was driving, After 81m miles I needed new breaks, oil change, fuel induction etc. They did everything on short notice and the work was done exactly as I had hoped. They even found a problem that a windshield repairman caused-sorry I doubted the veteran Subaru mechanic (Dave P.).! I am compelled to offer heartfelt gratitude for how they took care of my family. Every one of these service people have earned the right to be called Real Professionals. Take your car here and you will be treated well. When you get to know them after several visits you realize they are all car guys who also understand what parents worry about. Thank you Tom A., Dave D., Dave P. And Will ! P.S. Marc made it to Northern Wisconsin with no problem. More
First Subaru and loving it!! After forty years of Toyota loyalty, we have our first Subaru. We really love it. Equally as important as the vehicle itself, is the buying process. After forty years of Toyota loyalty, we have our first Subaru. We really love it. Equally as important as the vehicle itself, is the buying process. Martin Strozyk was not only knowledgeable on the car we chose, but it was fun to work with him. We even brought our son with to help us and we all agreed that Martin did a great job. His honesty and outgoing personality were certainly a plus in making our car buying experience one of the best we have ever had. We will definitely recommend Gerald Subaru and most importantly, Martin Storzyk. More
Great Experiance Hello Just recently I visited Gerald Subaru in Naperville after leaving a different Subaru dealership just earlier that day due to poor service. I Hello Just recently I visited Gerald Subaru in Naperville after leaving a different Subaru dealership just earlier that day due to poor service. I came with my parents and purchased 2015 Crosstrek. We worked with Martin who made the negotiation process very easy and I can't believe I'm saying this, but even enjoyable. We were all happy with the service, the car is great and most defiantly we will recommend Gerald Subaru and Martin to our friends and family. Thank you Stephanie Nalewski I did not see Martins name on the list of sales people and had to select another name in order to post More