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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

December 04, 2015

Very happy with my 2016 Cross Trek Cristian Alva was very helpful and knowledgeable throughout the process of learning about and purchasing our 1st Subaru. Excellent customer service, More

by kph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Anthony Mazany
Dec 08, 2015 -

Gerald Subaru of Naperville responded

Keith and Sandra, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Christian could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new 2016 Cross Trek. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean – General Manager

December 01, 2015

New 2016 cross trek We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable More

by Gruic7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Asim Aslam, Nino McMorris
Dec 03, 2015 -

Gerald Subaru of Naperville responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new Cross Trek for you. If there is anything more we can do for you please feel free to come back and see Gerald Subaru of Naperville any time! Take care. Sincerely, Alec McKean – General Manager

November 24, 2015

Glad we stopped to look at a Subaru This was a pleasant, informative session with Eric Zetterlof to look at the Subaru Crosstrack. Eric was professional and attentive to all of our quest More

by lookingforsuv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Nov 26, 2015 -

Gerald Subaru of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Eric did a great job in assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

November 14, 2015

Awesome Car Buying experience Eric Zetterlof was very professional. He had a good sense of humor that helped eased our nervousness. He greeted us when we pulled up in to the deal More

by Nic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Nov 15, 2015 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us! I am happy to hear that Eric was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Alec McKean – General Manager

October 20, 2015

Great Car Buying Experience I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous More

by mr77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam
Oct 21, 2015 -

Gerald Subaru of Naperville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Best, Alec McKean – General Manager

September 25, 2015

Loving my Legacy! I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how More

by cboyd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Szontagh
Sep 30, 2015 -

Gerald Subaru of Naperville responded

Boyd, we appreciate you taking time to leave us a great review! We are pleased to hear Tina did a great job in assisting you in your purchase. Enjoy your Legacy! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

May 30, 2015

Very professional buying experience My wife and I went shopping for a Subaru Forester and went to a different dealer where we had a jerk of a salesperson. We got a bad impression from th More

by Lindb2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2015 -

Gerald Subaru of Naperville responded

Congratulations on your new Forester! Thank you for taking the time to write about your experience. It is magnificent to know that Martin and our staff were able to provide you with the pressure-free and knowledgeable service that Gerald Subaru of Naperville is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Alec McKean – General Manager

May 16, 2015

A very grateful dad It was time for my 19 year old son to take the Outback on his first solo long trip. I asked the service dept to treat this car as though their son / d More

by M.Mathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak
May 18, 2015 -

Gerald Subaru of Naperville responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you, your son, your family and friends in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Sincerely, Chuck Dziak - cdziak@geraldauto.com

May 14, 2015

First Subaru and loving it!! After forty years of Toyota loyalty, we have our first Subaru. We really love it. Equally as important as the vehicle itself, is the buying process. More

by G and S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2015 -

Gerald Subaru of Naperville responded

Thank you for this lovely review! We really appreciate you leaving us your input. We are very pleased to hear that Martin could make your car shopping experience so enjoyable and stress free. We are glad to hear you a loving your new Subaru. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean – General Manager

May 02, 2015

Great Experiance Hello Just recently I visited Gerald Subaru in Naperville after leaving a different Subaru dealership just earlier that day due to poor service. I More

by polbabydoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2015 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share with us, Stephanie! The goal of the Gerald Subaru of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of Martin. Enjoy your new Crosstrek! Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Alec McKean – General Manager

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