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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

January 24, 2016

First Car Purchase Made a Breeze My family has been past customers from here in the past but now it was my turn to buy my first new car. I came in unsure of what I wanted, just that More

by Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic
Jan 25, 2016 -

Gerald Subaru of Naperville responded

It was a pleasure to read about your first buying experience working with Nick. Congratulations on your new car! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Alec McKean – General Manager

January 22, 2016

Past customer and almost a present one I had bought a Forester about a year ago and it was a pleasure to deal with them. Accepted my "true Car" quote without games being played or any press More

by jack2cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Jan 25, 2016 -

Gerald Subaru of Naperville responded

Thanks for taking the time to write this awesome review and star rating! We aim to turn every person that visits us into a repeat customer. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Sincerely, Alec McKean – General Manager

January 22, 2016

Awesome Everybody was accommodating especially Eric zetterlof who made a superb service as Subaru's sales consultant. A ten star if I could rate it that way. More

by Moritasiska@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Eric Zetterlof
Jan 25, 2016 -

Gerald Subaru of Naperville responded

Thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that Eric and the team have been accommodating during your visit. We hope to work with you again in the future for any of your automotive needs! Sincerely, Alec McKean – General Manager

January 15, 2016

Love Subaru Love my new legacy and John was very patient while my three kids were terrorizing the place. Everybody was friendly. I love that every car has all wh More

by pinkcc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose, Asim Aslam
Jan 15, 2016 -

Gerald Subaru of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear John did a great job in assisting you in your purchase. Enjoy your Legacy! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

January 13, 2016

Great Deal My husband and I received a great deal on our new Subaru Impreza Sport Limited. Mr. Cuddihee worked very hard to get us the exact model we wanted at a More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany
Jan 15, 2016 -

Gerald Subaru of Naperville responded

JC, thank you for leaving us this review. We are very happy to hear that Don could help get you set up with the perfect new Impreza for you. If there is anything more we can do for you please feel free to come back and see Gerald Subaru of Naperville anytime! Take care. Sincerely, Alec McKean – General Manager

January 07, 2016

Great experience This was a great experience, I was dealing Cristian and he was nothing but helpful and knowledgeable! I would recommend him to anyone. If you stop by More

by Bayles12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Asim Aslam
Jan 11, 2016 -

Gerald Subaru of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Christian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

January 07, 2016

Great Customer Service Recently I visited Gerald Subaru of Naperville because I was interested in learning more and test driving the Subaru Crosstrek. Upon walking on to th More

by jen_330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Asim Aslam
Jan 11, 2016 -

Gerald Subaru of Naperville responded

Jen, thank you for leaving us this review. We are very happy to hear that John could help get you set up with the perfect new Crosstrek for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Alec McKean – General Manager

December 30, 2015

Extremely Poor communication Though this review is a little delayed, I had been in the market for a new vehicle in early 2015 cross shopping the 2015 subaru WRX, VW golf GTI and f More

by manmanSS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ralph Lindsay
December 17, 2015

Very pleasant, informative and no pressure! I was an off the street customer researching my car options. I was in a situation where I couldn't purchase right away, but wanted to proceed with my More

by hednclds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Dec 19, 2015 -

Gerald Subaru of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Eric could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Alec McKean – General Manager

December 15, 2015

Helpful,easy to work with, great salesman I highly recommend, sales person, Eric Zetterlof. He went over and above what was required in helping us buy our Subaru Legacy. He even came to our ho More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was helpful in getting the exact car we wanted for a fair price. He was honest with us., Joe Jamilkowski, Eric Zetterlof
Dec 19, 2015 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know Eric provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Im happy to hear you left our dealership feeling confident about your purchase. Enjoy your Legacy! Dont hesitate to call or stop in should you have any additional questions or concerns. Sincerely, Alec McKean General Manager

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