Gerald Subaru of Naperville
Naperville, IL
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3,069 Reviews of Gerald Subaru of Naperville
A Pleasant experience I had not bought a new car in a long time and had not forgotten the unpleasant experience. When my wife and I walked into Gerald Subaru and talked to I had not bought a new car in a long time and had not forgotten the unpleasant experience. When my wife and I walked into Gerald Subaru and talked to John and Anthony, it felt like I was talking with friends not just sales people. Everyone at the dealership was pleasant and very knowledgeable. More
Eric and Anthony were wonderfully helpful Eric helped us through the various options and packages available, and was friendly and patient when we could not decide between the Forrester and the Eric helped us through the various options and packages available, and was friendly and patient when we could not decide between the Forrester and the Outback. We eventually settled on the Outback, and then Anthony was able to work the numbers so that we could get the cost and payment we were looking for. They both were very focused on helping us, while not pressuring us to make a quick decision. I highly recommend Subaru, and Gerald Subaru of Naperville. More
Great experience with Eric Zetterlof I have dealt with many different dealerships over the years and Gerald Subaru is one of the best! Eric worked hard to meet my terms and was very polit I have dealt with many different dealerships over the years and Gerald Subaru is one of the best! Eric worked hard to meet my terms and was very polite, courteous, and professional. Anthony, the gentleman in finance was a pleasure to work with as well. More
Best car buying experience. We would strongly recommend this dealership and specially Nick. This was our 5th car buying experience and exceeded our expectation. We wanted to driv We would strongly recommend this dealership and specially Nick. This was our 5th car buying experience and exceeded our expectation. We wanted to drive the car when the weather was bad to see the effect of AWD but didn't wanted to leave the comfort of home. Nick was nice to bring the car home. Joe was really helpful in getting the color we wanted. Asim made the finance paperworks go as smooth as possible. Even after we bought the car, Nick followed up on regular basis to make sure the car meets our expectation. If you are planning to buy a Subaru... This is the place to go.... More
Outstanding People! I came into Gerald knowing what vehicle I wanted but was blown away by the outstanding service I recieved. Eric was very friendly and courteous to mys I came into Gerald knowing what vehicle I wanted but was blown away by the outstanding service I recieved. Eric was very friendly and courteous to myself and my girlfriend. He provided us with accurate information, great personal experiences and even offered us something to drink while we waited! Anthony came to thank me for coming in and answered a few questions I had about financing before I put down my deposit to order in my brand new car. When my car came in I promptly received a phone call from Eric and was quite excited. Setting up the finances with Asim was a breeze, he offered all warranties and explained them so I could understand. If there were any problems I would receive a phone call and things were figured out with ease. Overall a great experience from Eric, Anthony and Asim!! More
Good experience buying a new car I went to this dealership because they had the vehicle that I knew I wanted. After test driving the vehicle, it was time to haggle pricing. What the I went to this dealership because they had the vehicle that I knew I wanted. After test driving the vehicle, it was time to haggle pricing. What they wanted to offer me for my trade-in was ridiculously low compared to what it was worth. I had an appraisal from Carmax in hand. They were eventually able to work with me and I can say I am satisfied with the final price. I love my new Outback!!! Thank you, Cristian! More
Exceptional Dealership Gerald Subaru is THE place to buy a new or used Subaru. Nick was incredibly helpful from the first time I came in to view the few Subaru's I had in mi Gerald Subaru is THE place to buy a new or used Subaru. Nick was incredibly helpful from the first time I came in to view the few Subaru's I had in mind, to the day of my purchase. After talking and looking at some different options, he even had a Crosstrek in mind that was perfect. Upon my return visit for a test drive, the Crosstrek I fell in love with was still there and I ended up making a purchase that evening. The fair pricing, features, and packages offered were unbeatable and Tony and Joe, the sales managers, did everything they could to get me the best price for my new Subaru. The lifetime warranty is absolutely unheard of, and I recommend anyone who is thinking of buying a Subaru to go directly to Gerald. They're courtesy, knowledge, and attention to detail gave them the winning edge. I know I will be going back to Gerald when I'm ready for my next Subaru. More
Second subaru Great dealership and service! This is the second time purchasing with Gerald Subaru and I had a good experience both times. Everyone was very helpful. Great dealership and service! This is the second time purchasing with Gerald Subaru and I had a good experience both times. Everyone was very helpful. More
Quick and easy. Very friendly and did not push any thing that we didn't want upon us. Kept in contact through email when I couldn't by phone, made sure what I wanted Very friendly and did not push any thing that we didn't want upon us. Kept in contact through email when I couldn't by phone, made sure what I wanted in the car is correct, and updated us on the after after the order. More
Second Subaru Purchase With Gerald I returned to Gerald Subaru to buy my second Subaru, a 2016 WRX. My previous purchase was a 2014 Legacy for my wife. To show how much I recommend Ge I returned to Gerald Subaru to buy my second Subaru, a 2016 WRX. My previous purchase was a 2014 Legacy for my wife. To show how much I recommend Gerald Subaru, I drive 4.5 hours from central Iowa to do business. Eric worked with me over the span of many months searching/ordering the perfect car for me. He made it his mission to ensure I was satisfied with every step of the process. More