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Gerald Subaru of Naperville

Naperville, IL

4.7
3,069 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,069 Reviews of Gerald Subaru of Naperville

March 17, 2016

A Pleasant experience I had not bought a new car in a long time and had not forgotten the unpleasant experience. When my wife and I walked into Gerald Subaru and talked to More

by Christian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose
Mar 21, 2016 -

Gerald Subaru of Naperville responded

Christian - Thank you for taking the time to write about your experience with us! At Gerald Subaru of Naperville, we work very hard to provide each of our customers with a pleasant experience. I will be sure to pass along your praises to John and Anthony. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Alec McKean – General Manager

March 14, 2016

Eric and Anthony were wonderfully helpful Eric helped us through the various options and packages available, and was friendly and patient when we could not decide between the Forrester and the More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Mar 14, 2016 -

Gerald Subaru of Naperville responded

Bruce - Thank you for providing us with feedback regarding your recent visit! Eric and Anthony are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for choosing our dealership. We look forward to seeing you soon and hope that you enjoy your new Outback! Sincerely, Alec McKean – General Manager

March 09, 2016

Great experience with Eric Zetterlof I have dealt with many different dealerships over the years and Gerald Subaru is one of the best! Eric worked hard to meet my terms and was very polit More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Mar 10, 2016 -

Gerald Subaru of Naperville responded

Steven - We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that Eric and Anthony were able to meet your needs. We look forward to assisting you with your future sales and service needs. Sincerely, Alec McKean – General Manager

March 07, 2016

Best car buying experience. We would strongly recommend this dealership and specially Nick. This was our 5th car buying experience and exceeded our expectation. We wanted to driv More

by Deep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Joe Jamilkowski, Nicholas Gruic
Mar 08, 2016 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write about your experience with us! Congratulations on your new car! I am happy that Nick, Joe and Asim were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Sincerely, Alec McKean – General Manager

March 04, 2016

Outstanding People! I came into Gerald knowing what vehicle I wanted but was blown away by the outstanding service I recieved. Eric was very friendly and courteous to mys More

by modme23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Eric Zetterlof
Mar 08, 2016 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this great survey. It is wonderful to hear that Eric, Anthony and Asim were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and enjoy your new car! Sincerely, Alec McKean – General Manager

February 28, 2016

Good experience buying a new car I went to this dealership because they had the vehicle that I knew I wanted. After test driving the vehicle, it was time to haggle pricing. What the More

by mp104414@gmail.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Asim Aslam
Mar 01, 2016 -

Gerald Subaru of Naperville responded

Hi Michele and thanks for your kind words! Congratulations on your new Outback! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook to catch the latest service specials. Sincerely, Alec McKean – General Manager

February 24, 2016

Exceptional Dealership Gerald Subaru is THE place to buy a new or used Subaru. Nick was incredibly helpful from the first time I came in to view the few Subaru's I had in mi More

by ChristosOrion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Joe Jamilkowski, Nicholas Gruic
Feb 26, 2016 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us and congratulations on your new Crosstrek! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. I will be sure to pass along your praises to Nick, Tony and Joe. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Alec McKean – General Manager

February 22, 2016

Second subaru Great dealership and service! This is the second time purchasing with Gerald Subaru and I had a good experience both times. Everyone was very helpful. More

by ndontha2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor
Feb 26, 2016 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean – General Manager

February 14, 2016

Quick and easy. Very friendly and did not push any thing that we didn't want upon us. Kept in contact through email when I couldn't by phone, made sure what I wanted More

by lazywrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Vella
Feb 17, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Sincerely, Alec McKean – General Manager

February 02, 2016

Second Subaru Purchase With Gerald I returned to Gerald Subaru to buy my second Subaru, a 2016 WRX. My previous purchase was a 2014 Legacy for my wife. To show how much I recommend Ge More

by rqp554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Joe Jamilkowski, Eric Zetterlof
Feb 04, 2016 -

Gerald Subaru of Naperville responded

Thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business. We are very happy to hear that Eric could help get you set up with the perfect new car for you. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Sincerely, Alec McKean – General Manager

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