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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

June 06, 2016

Amazing I ordered my Subaru crosstrek from this dealership. Couldn't of made it any more simple and kept me updated on the vehicle weekly! Go to Kelly Tho More

by Chrissalas98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jun 08, 2016 -

Gerald Subaru of Naperville responded

Thanks for this marvelous review and congratulations on your Subaru Crosstrek! We are so pleased that Kelly was able to provide you with such exceptional service. If you need anything else at all, please come back to see us. Also, check out Facebook for exclusive content and deals. Sincerely, Alec McKean – General Manager

May 31, 2016

recommend kelly thomas at gerald very good experience at this dealership. My first Subaru car and very pleased so far. They are a good value and the quality does seem a step above o More

by rick cosenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jun 03, 2016 -

Gerald Subaru of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Kelly did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

May 20, 2016

A great buying experience We bought a Subaru Outback last year at a competitor that pulled some last minute tack-on sales crap when we were at the financing desk. That left us More

by 2016 Crosstrek Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Armitage, Leo Lopez, Abid Khan, Len Batson
May 23, 2016 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us and congratulations on your new car! It is encouraging to hear that we impressed you by delivering our trademark professional and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Alec McKean – General Manager

May 19, 2016

Great Customer Service I leased a 2016 Subaru Legacy 2.5 Limited and Gerald Subaru of Naperville really went above and beyond to find the car that was right for me. Eric rea More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof, Nino McMorris
May 20, 2016 -

Gerald Subaru of Naperville responded

Thanks so much for taking the time to write this review! Eric is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new 2016 Subaru Legacy 2.5 Limited, please come back in to visit! Sincerely, Alec McKean – General Manager

May 16, 2016

You folks made it possible! I was surprised with the overall time it took for us to close the buy and take the car out!! You guys are superb! We went to the dealership at 6pm More

by Velu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
May 20, 2016 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase! We are so very pleased that Kelly and Asim could make your visit quick and easy, and we believe that's how every car buying experience should be. Please remember that we're always here to assist you with any future auto needs. Sincerely, Alec McKean – General Manager

May 15, 2016

Gerald Subaru of Naperville Il My husband and I leased a Subaru crosstrek. Kelly Thomas was very friendly and super helpful. We couldn't have asked for a better experience. More

by Khoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
May 20, 2016 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your Subaru Crosstrek! We are very happy to hear that Kelly could be so friendly and helpful during your purchase. We look forward to seeing you back again in the future! Take care. Sincerely, Alec McKean – General Manager

May 11, 2016

Grateful for the service I purchased Subaru Crosstrek 2016 at Gerald Subaru of Naperville last week. I was pleasantly surprised by the dealership efficiency and speedy purchas More

by Mark1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Nino McMorris, Leo Katsnelson
May 20, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your Subaru Crosstrek 2016! Thank you for taking the time to write about your experience with us. I’m so happy to hear that Cristian and Leo were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers and followers. Sincerely, Alec McKean – General Manager

May 09, 2016

Pleasant, professional, satisfied The sales staff, in particular our consultant, Kelly Thomas, were welcoming without being overwhelming. The atmosphere in the showroom was inviting. K More

by Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
May 10, 2016 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know that Kelly provided you with a welcoming shopping experience. Congratulations on your new car! Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Sincerely, Alec McKean – General Manager

May 05, 2016

Went above and beyond to help my purchase my first car I knew I wanted to purchase an Impreza after test driving several sedans, and the staff at Gerald Subaru was very accommodating to my situation. Gradu More

by ryau27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Anthony Mazany
May 06, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to accommodate your needs. At Gerald Subaru of Naperville, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Alec McKean – General Manager

May 01, 2016

They went the extra mile to find me the perfect car This dealership has the perfect balance of being helpful without being pushy. They worked with me over the phone to help me start the process of apply More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
May 03, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! Thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business. Kelly and Asim are great assets and we appreciate them for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Alec McKean – General Manager

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