Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Amazing I ordered my Subaru crosstrek from this dealership. Couldn't of made it any more simple and kept me updated on the vehicle weekly! Go to Kelly Tho I ordered my Subaru crosstrek from this dealership. Couldn't of made it any more simple and kept me updated on the vehicle weekly! Go to Kelly Thomas for the best service! More
recommend kelly thomas at gerald very good experience at this dealership. My first Subaru car and very pleased so far. They are a good value and the quality does seem a step above o very good experience at this dealership. My first Subaru car and very pleased so far. They are a good value and the quality does seem a step above other cars... Also recommend ask for Kelly Thomas, she did a real nice job, very pleasant, professional and no high pressure but was very good on following up with any questions. More
A great buying experience We bought a Subaru Outback last year at a competitor that pulled some last minute tack-on sales crap when we were at the financing desk. That left us We bought a Subaru Outback last year at a competitor that pulled some last minute tack-on sales crap when we were at the financing desk. That left us a bit apprehensive about our buying experience this time out but we were impressed with the experience at Gerald Subaru. Salesman was professional, knowledgeable & not pushy during our initial test drive visit. Price negotiation went very well - got a very competitive price but options seemed a bit high - we negotiated those down to everyone's agreement. Closing the sale was refreshing - no last minute tack-on crap like at the other dealer - care & service packages were pitched professionally without being annoyingly sold. Would definitely recommend Gerald Subaru & the staff we worked with: Len Batson, Dana Armitage, Leo Lopez & Abid Khan. More
Great Customer Service I leased a 2016 Subaru Legacy 2.5 Limited and Gerald Subaru of Naperville really went above and beyond to find the car that was right for me. Eric rea I leased a 2016 Subaru Legacy 2.5 Limited and Gerald Subaru of Naperville really went above and beyond to find the car that was right for me. Eric really listened to what I was looking for in a vehicle and this lead to a car that had so much more than what I expected to get. They really worked with me and my budget in order to get me into the vehicle I wanted. I would highly recommend this dealership, Eric, Tony and Nino to anyone looking to get a quality vehicle. More
You folks made it possible! I was surprised with the overall time it took for us to close the buy and take the car out!! You guys are superb! We went to the dealership at 6pm I was surprised with the overall time it took for us to close the buy and take the car out!! You guys are superb! We went to the dealership at 6pm and Kelly Thomas was very quick in taking us through the details of the car and we had a quick test drive. We liked the car and finalized on the price in next 15-20 minutes. Paper work was very quick and we came out with the car by 9pm. Thanks Kelly for making this possible! Finally, Asim from Finance helped us out and answered all our questions pleasantly, which was really great! thanks a ton!! More
Gerald Subaru of Naperville Il My husband and I leased a Subaru crosstrek. Kelly Thomas was very friendly and super helpful. We couldn't have asked for a better experience. My husband and I leased a Subaru crosstrek. Kelly Thomas was very friendly and super helpful. We couldn't have asked for a better experience. More
Grateful for the service I purchased Subaru Crosstrek 2016 at Gerald Subaru of Naperville last week. I was pleasantly surprised by the dealership efficiency and speedy purchas I purchased Subaru Crosstrek 2016 at Gerald Subaru of Naperville last week. I was pleasantly surprised by the dealership efficiency and speedy purchasing process. I noted the professionalism of Sales Consultant Cristian Alva and Sales Manager Leo Katsnelson. They offered me multiple options and helped find the car that fully satisfied my requirements. More
Pleasant, professional, satisfied The sales staff, in particular our consultant, Kelly Thomas, were welcoming without being overwhelming. The atmosphere in the showroom was inviting. K The sales staff, in particular our consultant, Kelly Thomas, were welcoming without being overwhelming. The atmosphere in the showroom was inviting. Kelly worked to help us narrow down the many choices to the one that fit our needs and our budget. The negotiation process was fair and we walked away happy with our car and the price we paid. Asim Aslam was very professional in finalizing the paperwork and payment. More
Went above and beyond to help my purchase my first car I knew I wanted to purchase an Impreza after test driving several sedans, and the staff at Gerald Subaru was very accommodating to my situation. Gradu I knew I wanted to purchase an Impreza after test driving several sedans, and the staff at Gerald Subaru was very accommodating to my situation. Graduating college later this week, I neither had an extensive credit history or a true paycheck yet. However, Anthony was able to find me a deal that would cost me marginally more than what it would have cost to have a cosigner (which we decided beforehand should be my responsibility), based on my scheduling history at school and job offer letter. Additionally, Cristian was very responsive to any concerns me and my mom had regarding the car itself, as well as anything Subaru related. He came to the dealership to close out the deal on his day off, and even paid for some touch-up paint out of his own pocket to make sure I had everything I needed! I would recommend Gerald Subaru to anyone looking to buy a new, reliable car at an affordable price. More
They went the extra mile to find me the perfect car This dealership has the perfect balance of being helpful without being pushy. They worked with me over the phone to help me start the process of apply This dealership has the perfect balance of being helpful without being pushy. They worked with me over the phone to help me start the process of applying for credit etc. without having to make the drive to the dealership. I was impressed with their lifetime warranty which was why I felt it worth the drive to Naperville from Mount prospect to work with them even though there were many dealers in between I could have gone to. I'm glad I made the drive. Kelly Thomas was my dealer and she made me feel comfortable and welcome. She was very knowledgeable about the car and showed me features that other dealerships had failed to mention. She worked hard to find me the car I wanted and have it transferred from another dealership within the week so I could purchase it. I am very grateful to her and I recommend her. I worked with Asim Aslam for my financing. He and Kelly got me a great finance rate even though I have almost no credit to speak of. I was pleasantly surprised to get under the monthly payment I wanted. They offered me coupons and deals to make the extra options more affordable. This is a great dealership to work with. More