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Gerald Subaru of Naperville

Naperville, IL

4.7
3,069 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,069 Reviews of Gerald Subaru of Naperville

June 14, 2016

Unexpected It was 20 years since I purchased a vehicle, so I was concerned and skeptical, but my experience with Dana and Nino, especially Kelly, put me at ease. More

by Missvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Nino McMorris, Kelly Thomas
Jun 16, 2016 -

Gerald Subaru of Naperville responded

Thank you for stopping by to leave this incredible review. I'm happy to see that Dana, Nino, and Kelly assisted you in such a detailed and professional manner. Give us a call if you have any further questions and be sure to like us on Facebook to find superb specials! Enjoy your new car! Sincerely, Alec McKean – General Manager

June 14, 2016

Best Price They were ble to offer there best possible deal in the area. The paperwork was speedy and the whole process took less than 2 hours More

by Ani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nicholas Gruic, Len Batson
Jun 16, 2016 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us and congratulations on your purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Alec McKean – General Manager

June 11, 2016

Pleasant Car Buying Experience Our salesperson,Kelly, was awesome! She was very passionate and helpful through out complete selection of vehicle purchasing. She made herself avail More

by Frisky01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jun 16, 2016 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review and congrats on your 2016 Forester! I'm very happy to hear that Kelly was of such help to you. We strive to provide a pleasant car buying experience, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean – General Manager

June 06, 2016

Amazing I ordered my Subaru crosstrek from this dealership. Couldn't of made it any more simple and kept me updated on the vehicle weekly! Go to Kelly Tho More

by Chrissalas98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jun 08, 2016 -

Gerald Subaru of Naperville responded

Thanks for this marvelous review and congratulations on your Subaru Crosstrek! We are so pleased that Kelly was able to provide you with such exceptional service. If you need anything else at all, please come back to see us. Also, check out Facebook for exclusive content and deals. Sincerely, Alec McKean – General Manager

May 31, 2016

recommend kelly thomas at gerald very good experience at this dealership. My first Subaru car and very pleased so far. They are a good value and the quality does seem a step above o More

by rick cosenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jun 03, 2016 -

Gerald Subaru of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Kelly did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

May 20, 2016

A great buying experience We bought a Subaru Outback last year at a competitor that pulled some last minute tack-on sales crap when we were at the financing desk. That left us More

by 2016 Crosstrek Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Armitage, Leo Lopez, Abid Khan, Len Batson
May 23, 2016 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us and congratulations on your new car! It is encouraging to hear that we impressed you by delivering our trademark professional and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Alec McKean – General Manager

May 19, 2016

Great Customer Service I leased a 2016 Subaru Legacy 2.5 Limited and Gerald Subaru of Naperville really went above and beyond to find the car that was right for me. Eric rea More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof, Nino McMorris
May 20, 2016 -

Gerald Subaru of Naperville responded

Thanks so much for taking the time to write this review! Eric is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new 2016 Subaru Legacy 2.5 Limited, please come back in to visit! Sincerely, Alec McKean – General Manager

May 16, 2016

You folks made it possible! I was surprised with the overall time it took for us to close the buy and take the car out!! You guys are superb! We went to the dealership at 6pm More

by Velu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
May 20, 2016 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase! We are so very pleased that Kelly and Asim could make your visit quick and easy, and we believe that's how every car buying experience should be. Please remember that we're always here to assist you with any future auto needs. Sincerely, Alec McKean – General Manager

May 15, 2016

Gerald Subaru of Naperville Il My husband and I leased a Subaru crosstrek. Kelly Thomas was very friendly and super helpful. We couldn't have asked for a better experience. More

by Khoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
May 20, 2016 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your Subaru Crosstrek! We are very happy to hear that Kelly could be so friendly and helpful during your purchase. We look forward to seeing you back again in the future! Take care. Sincerely, Alec McKean – General Manager

May 11, 2016

Grateful for the service I purchased Subaru Crosstrek 2016 at Gerald Subaru of Naperville last week. I was pleasantly surprised by the dealership efficiency and speedy purchas More

by Mark1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Nino McMorris, Leo Katsnelson
May 20, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your Subaru Crosstrek 2016! Thank you for taking the time to write about your experience with us. I’m so happy to hear that Cristian and Leo were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers and followers. Sincerely, Alec McKean – General Manager

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