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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

July 04, 2016

Great salesman, great service, great price! Gerald Subaru of Naperville made the entire process of buying our new 2017 Outback painless! In fact, I may go so far as to say it was a pleasant expe More

by Mary Reid-Vizintos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Mitch Vella
Jul 11, 2016 -

Gerald Subaru of Naperville responded

Mary - Congratulations on your new 2017 Outback! It's delightful to know that Mitch was able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Alec McKean – General Manager

July 02, 2016

Great car buying experience with Kelly We were very pleased with the excellent service provided by Kelly Thomas. Her no pressure approach, product knowledge and interest in working with us More

by CindyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Jul 11, 2016 -

Gerald Subaru of Naperville responded

CindyW - Thanks for your kind words. Kelly is a great addition to our team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Sincerely, Alec McKean – General Manager

June 25, 2016

Extremely Happy With My Car Buying Experience My family and I chose to go car shopping at this location because we were referred by friends who had purchased a Subaru from Gerald Subaru a few mont More

by CAblossom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
June 24, 2016

AWESOME EXPERIENCE I have not had such an amazing customer service experience in at least a decade. I am a disabled veteran and he took that into consideration throughou More

by Godbless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Asim Aslam, Eric Zetterlof
June 23, 2016

Christian Alva is the sales rep to see! Great experience! Christian did an amazing job addressing our needs for a new car when we replaced our 18 yo Outback (also purchased from Gerald). Wonderful experience. More

by Imprezive Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Anthony Mazany, Nino McMorris
June 20, 2016

Great experience Eric Zetterlof was a awesome guy who was very friendly to me when I was trying to buy my car! His great service really helped me find the car I wanted More

by Suresh Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Jun 21, 2016 -

Gerald Subaru of Naperville responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Eric was able to provide you with such exceptional service. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Sincerely, Alec McKean – General Manager

June 19, 2016

Recommendation of Salesperson Nicholas Gruic As a single, almost senior citizen woman, searching for a new car and making the rounds of dealerships can be somewhat intimidating. On my first visit More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Cristian Alva, Nicholas Gruic
Jun 21, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! Nick is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

June 14, 2016

Unexpected It was 20 years since I purchased a vehicle, so I was concerned and skeptical, but my experience with Dana and Nino, especially Kelly, put me at ease. More

by Missvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Nino McMorris, Kelly Thomas
Jun 16, 2016 -

Gerald Subaru of Naperville responded

Thank you for stopping by to leave this incredible review. I'm happy to see that Dana, Nino, and Kelly assisted you in such a detailed and professional manner. Give us a call if you have any further questions and be sure to like us on Facebook to find superb specials! Enjoy your new car! Sincerely, Alec McKean – General Manager

June 14, 2016

Best Price They were ble to offer there best possible deal in the area. The paperwork was speedy and the whole process took less than 2 hours More

by Ani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nicholas Gruic, Len Batson
Jun 16, 2016 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us and congratulations on your purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Alec McKean – General Manager

June 11, 2016

Pleasant Car Buying Experience Our salesperson,Kelly, was awesome! She was very passionate and helpful through out complete selection of vehicle purchasing. She made herself avail More

by Frisky01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jun 16, 2016 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review and congrats on your 2016 Forester! I'm very happy to hear that Kelly was of such help to you. We strive to provide a pleasant car buying experience, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean – General Manager

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