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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

July 24, 2016

Great cars! Great people! I love my Forester! All the people of Gerald's Subaru were great, but I want to give a special "Thank You" to Eric Zetterlof and Asim Aslam for staying so late on a Tuesd More

by wifey0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Jul 25, 2016 -

Gerald Subaru of Naperville responded

Congrats on your new car! Your great feedback truly made our day. Eric and Asim are wholly devoted to the success of our guests’ experiences and we are proud to have them on our team. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean – General Manager

July 22, 2016

Kelly was great! I love my Impreza. Kelly was so much fun to work with. She treated me like a friend and not just a customer. She is very knowledgeable about her cars (safety features, a More

by griff1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Asim Aslam, Kelly Thomas
Jul 25, 2016 -

Gerald Subaru of Naperville responded

Thank you for reviewing your time spent at Gerald Subaru of Naperville. We are proud to hear that your time spent with our team was enjoyable! Kelly is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We thank you again for your business and enjoy your new car! Sincerely, Alec McKean – General Manager

July 20, 2016

John was fantastic!!! Thanks for my Crosstrek!!! John helped me to get my car from another dealer. I had an extremely bad experience with a salesman at another dealership and he fixed everything in n More

by Kasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Armitage, John Pryor, Asim Aslam
Jul 21, 2016 -

Gerald Subaru of Naperville responded

Thank you for your wonderful feedback. It's fantastic to know that John was able to make your car purchase incredibly quick and pleasurable. Please let us know if we can do anything further to help. Sincerely, Alec McKean – General Manager

July 19, 2016

Eric was Awesome! I really didn't even plan on buying a car today. I was in the area and decided to stop in and see what was available. I was greeted at the door by Eri More

by Tonytrax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Jul 21, 2016 -

Gerald Subaru of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Eric could help get you set up with the perfect new car for you. We appreciate your recommendations. If there is anything more we can do for you please feel free to come back and see Gerald Subaru of Naperville any time! Take care. Sincerely, Alec McKean – General Manager

July 18, 2016

Good deal Nice people I just wanted to pick up something I could use to run around and take to work. I have a job at a quarry and do not want to take a used car there. So I More

by Ronald L. Varney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 19, 2016 -

Gerald Subaru of Naperville responded

Thanks for the positive feedback and congratulations on your purchase! I am happy to hear that everything went well for you. If there is anything more that we can do please come back and see us again. Sincerely, Alec McKean – General Manager

July 18, 2016

Fantastic service, easy going staff! I had a great experience today buying my first Subaru from Gerald. I went with Gerald because of their Lifetime Warranty, and the experience was made More

by Molly J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nicholas Gruic
Jul 19, 2016 -

Gerald Subaru of Naperville responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Nick, Anthony and the team was so positive. We look forward to seeing you again. Sincerely, Alec McKean – General Manager

July 17, 2016

Excellent experience! Friendly, professional staff. Overall great experience! Went in for a new Forester, left with a pre-owned crosstrek, and we love it!!! We didn't even More

by Kingkong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Jul 19, 2016 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else automotive-related. Enjoy your purchase! Sincerely, Alec McKean – General Manager

July 16, 2016

Total satisfaction Our buying experience was extremely pleasant. Kelly Thomas made this all possible with her knowledge, professionalism and genuine personality! We woul More

by AZZMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 19, 2016 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this outstanding review. Congratulations on your new car! It's delightful to know that Kelly was able to provide you with such a pleasant experience. We look very forward to seeing you again in the future! Sincerely, Alec McKean – General Manager

July 16, 2016

Best choice! Great dealership! Quality people! This was an overall wonderful experience. We traveled to get there because of their consumer approval rating. It wa More

by Kluthct7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Jul 19, 2016 -

Gerald Subaru of Naperville responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We look forward to seeing you at our dealership in the future. Sincerely, Alec McKean – General Manager

July 14, 2016

Good experience The staff was knowledgeable and friendly here. I didn't feel pressured to make a decision. I thought it was a good experience and I would recommend th More

by mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nicholas Gruic
Jul 19, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with the pressure-free and friendly service Gerald Subaru of Naperville is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean – General Manager

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