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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

August 03, 2016

Great experience! We had a very positive car buying experience. Everyone was not only friendly, but also very patient with us, - and we really had lots of questions. Ab More

by Alex I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Abid Khan, Leo Katsnelson
Aug 04, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Abid, Leo and Asim was so positive. We look forward to seeing you again. Sincerely, Alec McKean – General Manager

August 01, 2016

Phenomenal Gerald Subaru is a great place to purchase your vehicle! Eric Zetterlof is awesome and was extremely helpful and easy to work with! Really took the ti More

by Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Connor - I'm very happy to hear that Eric was of such great help to you. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Sincerely, Alec McKean – General Manager

July 31, 2016

Excellent service I've received an excellent service while purchasing my next Subaru (Legacy 2013). While shopping by myself I was pleasantly surprised to see a female More

by natalya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Thank you for your kind words! Kelly is a great asset and we appreciate her for giving you that comfort during your experience! It is of utmost importance that our guests leave our dealership confident they made the right decision. We look forward to servicing you again in the future! Sincerely, Alec McKean – General Manager

July 31, 2016

Kelly and Asim is awesome Kelly Thomas was a kind and patient person who assisted me in getting my first car at a relatively reasonable market price. She often showed how much More

by noobmobile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that Kelly and Asim were able to show you what we strive to deliver. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

July 30, 2016

my 2016 Subaru Impreza Premium John is the best! He went the extra mile to help me purchase my new vehicle. The folks at Gerald Subaru are excellent & highly recommended. More

by EMT73
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Pryor, Len Batson
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! John is one of the best at his career and your review is spot on. We train our staff to go the extra mile and give the customer a positive experience. We look forward to seeing you again. Sincerely, Alec McKean – General Manager

July 30, 2016

Great experience buying a Crosstrek! I had my first Forester for more than a decade. Although I was very interested in the Crosstrek, I came in initially thinking I was going to get anoth More

by newcrosstrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your Crosstrek! It is wonderful to hear that Eric and Anthony were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. We look forward to working with you, your family, and your friends in the future. Sincerely, Alec McKean – General Manager

July 29, 2016

Great friendly service provided by Kelly Thomas who made the whole process a very enjoyable and pleasant experience. Will not hesitate to recommend the dealership and Kelly More

by Stand Sure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Nino McMorris, Kelly Thomas
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! We are very pleased to hear that Kelly could make your car shopping experience so enjoyable and pleasant. Thank you for your recommendation as well. We look forward to your next visit. Take care. Sincerely, Alec McKean – General Manager

July 29, 2016

purchasing my new subaru From the moment I walked in to Gerald Subaru I felt as if I was taken care of I was greeted by my sales man Cristian Alva who took care of all my need More

by mike soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Thank you for this great review! We're excited to hear that Cristian took care of you! He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Enjoy your purchase! Sincerely, Alec McKean – General Manager

July 26, 2016

New 2017 Subaru Outback 2.5i Limited Purchase Largely because of Gerald's proximity to my residence and the smooth inter personal style of Ms Kelly Thomas both resulted in me purchasing my Subaru More

by John & Sandra
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 27, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! It’s encouraging to know Kelly was able to show you dedicated and personalized service. Gerald Subaru of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Alec McKean – General Manager

July 24, 2016

Great service and Lifetime Warranry Everyone was extremely helpful and knowledgeable about the vehicles. Service was outstanding. Kelly went out of her way to make us feel welcome and More

by CrosstrekHeaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 25, 2016 -

Gerald Subaru of Naperville responded

Thank you for your kind words! Kelly is a great asset and we appreciate her for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Alec McKean – General Manager

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