Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Friendly and attentive The people we worked with were very knowledgable about the product and extra features. They answered all my many questions with patience and attentiv The people we worked with were very knowledgable about the product and extra features. They answered all my many questions with patience and attentiveness, and good humor! More
Positive Experience My wife and I were starting the process of looking for a used car. We had in mind a general impression of what we were looking for, but not much else. My wife and I were starting the process of looking for a used car. We had in mind a general impression of what we were looking for, but not much else. John Rose did a great job showing us cars that fit what we were looking for. He was patient as we test drove three different cars. The third car we were pleased with and decided we would like to possibly buy if the numbers were within our preset budget. We were able to come to an agreement and ended up purchasing a 2014 Subaru Legacy. John and the rest of the staff at Gerald Subaru of Naperville we very helpful and were willing to work with us during the car buying process. More
Great experience I was looking for a new midsize sedan. I had heard nice things about Subaru cars offering better overall value than other competitors so I decided to I was looking for a new midsize sedan. I had heard nice things about Subaru cars offering better overall value than other competitors so I decided to test drive a 2016 Subaru Legacy. Kelly Thomas at Gerald Subaru was great in walking me through the features and the test drive. I was impressed by the overall offerings (standard all wheel drive, backup camera, safety rating etc.). I was looking for a particular price point to go ahead with this car. Kelly worked with me diligently to get the limited model that I was interested in. She was able to get the car from another dealership's stock within a day, and at a price point close to what I was looking for. I had a great experience with my purchase and would recommend this dealership. More
Best Salesperson I was very interested in Subaru as I have friends who own them. I made an appointment to come in and met Nick Gruic who was very knowledgeable and wa I was very interested in Subaru as I have friends who own them. I made an appointment to come in and met Nick Gruic who was very knowledgeable and was able to test drive all of the vehicles I was interested in. He was able to point out all of the features that make Subaru Outback superior to other brands...the AWD all the time and independent suspension. Nick made my decision easier and was not pushy about making the sale which is very important to me. I would recommend this dealership and especially Nick to my friends and family. More
Excellent experience! I visited the dealership a few times as I was trying to make the decision. Never was a sales person or sales manager pushy. They were polite and helpf I visited the dealership a few times as I was trying to make the decision. Never was a sales person or sales manager pushy. They were polite and helpful. Every single person I spoke with left me with a positive impression which helped me decide to work with this dealership. All the negotiating was handled in a respectful manner and even the paperwork and financing was taken care of with smiles and good times. All this while my 4 and 6 year old were trying to tear the place up. Thank you to my salesman Erik and his managers. Thank you to Asim. More
Abid Khan - thee best sales associate We had an excellent experience with everyone we spoke to. They showed us the various options and we drove out with a brand new car with least amount o We had an excellent experience with everyone we spoke to. They showed us the various options and we drove out with a brand new car with least amount of persuasion. Abid is very pleasant, entertaining and warm person. I wish him much success. Rose and Denis More
team subaru I am very satisfied with the salesman Abid Khan . He really cares about his customers , even months after the sale . I would recommend Gerald Subaru I am very satisfied with the salesman Abid Khan . He really cares about his customers , even months after the sale . I would recommend Gerald Subaru of Naperville especially Abid Khan to all my family and friends. Because he a very considerate and knowledgeable salesman. Abid is a top salesman . Six months after my purchase I brought my Forrester in for an oil change and tire rotation . Customer service was top notch and quick . I was in and out within an hour. I'm so glad I went to Gerald Subaru . More
Non-stressful. I felt free to ask any question. I was also informed on things I didn't think to ask. My sales person was very helpful. I felt free to ask any question. I was also informed on things I didn't think to ask. My sales person was very helpful. More
Friendly salesperson We came to Gerald Subaru because of the consumer reports review of Subaru. Our sales person was Abid Khan who was very friendly and knowledgeable. We came to Gerald Subaru because of the consumer reports review of Subaru. Our sales person was Abid Khan who was very friendly and knowledgeable. I would give the dealership 4 stars out of 5, only because they know they have a great product with limited availability, so they are "in the driver's seat" when it comes to negotiations. More
Amazing Experience We came to finance a car and by far the greatest experience I have had with Eric Zetterlof!! I would definitely recommend dealing with him if anyone i We came to finance a car and by far the greatest experience I have had with Eric Zetterlof!! I would definitely recommend dealing with him if anyone is looking to get a car!! Wonderful wonderful experience. More