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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

August 23, 2016

Friendly and attentive The people we worked with were very knowledgable about the product and extra features. They answered all my many questions with patience and attentiv More

by Mary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose, Asim Aslam, Kelly Thomas
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Mary, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive, knowledgeable, and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean – General Manager

August 21, 2016

Positive Experience My wife and I were starting the process of looking for a used car. We had in mind a general impression of what we were looking for, but not much else. More

by SSLisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, John Rose
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Hello Lisle and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that John and the rest of the staff were there to provide you with such exceptional service! Thank you again and congratulations on your 2014 Subaru Legacy. Sincerely, Alec McKean – General Manager

August 16, 2016

Great experience I was looking for a new midsize sedan. I had heard nice things about Subaru cars offering better overall value than other competitors so I decided to More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase! We're glad to have Kelly on our team and that we could provide you with a positive experience. We appreciate your recommendations as well. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean – General Manager

August 15, 2016

Best Salesperson I was very interested in Subaru as I have friends who own them. I made an appointment to come in and met Nick Gruic who was very knowledgeable and wa More

by soon2retire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Nicholas Gruic
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Thank you so very much for taking the time to leave Gerald Subaru of Naperville such a pleasant review. Congratulations on your purchase! We are glad to hear that your experience with Nick was well and look forward to working with you again down the road. Sincerely, Alec McKean – General Manager

August 15, 2016

Excellent experience! I visited the dealership a few times as I was trying to make the decision. Never was a sales person or sales manager pushy. They were polite and helpf More

by First Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Eric Zetterlof
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Alec McKean – General Manager

August 12, 2016

Abid Khan - thee best sales associate We had an excellent experience with everyone we spoke to. They showed us the various options and we drove out with a brand new car with least amount o More

by Gulrose43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Abid Khan, Leo Katsnelson
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Rose and Denis, thank you and congratulations on your purchase! We are so very pleased that Abid and our team could make your visit easy and pressure free, and we believe that's how every car buying experience should be. Thank you and enjoy your new car! Sincerely, Alec McKean – General Manager

August 11, 2016

team subaru I am very satisfied with the salesman Abid Khan . He really cares about his customers , even months after the sale . I would recommend Gerald Subaru More

by Gudalupe Saucedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Abid Khan
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Thanks so much for the nice review, Gudalupe! Congratulations on your new Forrester! We really appreciate this feedback and I'll be certain to share your compliments to Abid and to the rest of the staff. We pride ourselves on offering high-quality customer service in all areas of our dealership. If there's ever anything we can do for you, please come back and see us! Sincerely, Alec McKean – General Manager

August 08, 2016

Non-stressful. I felt free to ask any question. I was also informed on things I didn't think to ask. My sales person was very helpful. More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Aug 09, 2016 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear of your positive experience at Gerald Subaru of Naperville, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Alec McKean – General Manager

August 08, 2016

Friendly salesperson We came to Gerald Subaru because of the consumer reports review of Subaru. Our sales person was Abid Khan who was very friendly and knowledgeable. More

by new2roselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Aug 09, 2016 -

Gerald Subaru of Naperville responded

Thank you for the positive review. We are very happy to hear that Abid could be so friendly and knowledgeable during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Alec McKean – General Manager

August 07, 2016

Amazing Experience We came to finance a car and by far the greatest experience I have had with Eric Zetterlof!! I would definitely recommend dealing with him if anyone i More

by Fatima123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Eric Zetterlof
Aug 09, 2016 -

Gerald Subaru of Naperville responded

Congrats on your new car! We are pleased to hear that you had an excellent experience with Eric. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean – General Manager

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