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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

September 08, 2016

Great dealership to find your future car Gerald Subaru of Napervile was amazing in their treatment of me. I entered looking to lease a car and left knowing I was in good hands in my new Subar More

by ziyad.dadabhoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Sep 09, 2016 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Gerald Subaru of Naperville. Congratulations on your new Subaru! Sincerely, Alec McKean – General Manager

September 07, 2016

Good experience w/ this dealer. I have a good experience way back in the past including all the people who work in the service dept. That's the reason why I get a subaru again as my More

by little flower106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Chuck Dziak, Asim Aslam, Nicholas Gruic
Sep 09, 2016 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Gerald Subaru of Naperville. We can’t wait to see you for your next servicing appointment! Sincerely, Alec McKean – General Manager

September 02, 2016

BEST DEALERSHIP BEST SERVICE Special thank you to Nic Gruic and Leo Katsnelson for an amazing service and experience. After extensive research this was the best dealership, they g More

by Max L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Leo Katsnelson
Sep 09, 2016 -

Gerald Subaru of Naperville responded

Max, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Subaru of Naperville. We'll be sure to pass your thanks on to Nic and Leo. Please feel free to contact us if you have any questions on your purchase. Sincerely, Alec McKean – General Manager

September 01, 2016

new subaru outback review I came into your dealership and John Rose greeted us very promptly. He went out of his way to show us the car I was looking for in my price range. Joh More

by candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, John Rose
Sep 09, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new Subaru Outback, Candy. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. John is wholly devoted to the success of our guests’ experiences and we are proud to have him on our team. We would love to work with you again. Sincerely, Alec McKean – General Manager

August 31, 2016

first time it was enjoyable,to buy a new car. we have bought a few new cars before,this was the first time we felt comfortable buying our subaru forester.our sales consultant,kelly thomas was a pe More

by JOHN E LEDERER
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Aug 31, 2016 -

Gerald Subaru of Naperville responded

John, thanks for telling us about your buying experience, we will always try to go the extra mile to please our customers. I will be sure to pass along your praises to Kelly and all of us hope to see you again when the time comes to service your new car. Thanks for shopping with us, we hope you enjoy your purchase for many miles of safe and happy travels! Sincerely, Alec McKean – General Manager

August 29, 2016

Awesome dealership I visited four dealership before deciding which dealership to buy from. This dealership really took time to explain the car and its features IN DETAI More

by Chicago523
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Aug 31, 2016 -

Gerald Subaru of Naperville responded

Thank you for choosing Gerald Subaru of Naperville as your dealership to purchase your new car. We really appreciate the great review and comments. All of us here look forward to doing business with you again in the future. Sincerely, Alec McKean – General Manager

August 28, 2016

Great place to buy! We were looking for a used car, but not sure which model we wanted. They patiently let us drive 6 cars, no hassles. Gave us a few sets of keys at a ti More

by NotACarGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Leo Katsnelson
Aug 31, 2016 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean – General Manager

August 28, 2016

Second Subaru Forester in 8 Months We had such a great experience with the purchase of our first 2016 Subaru Forester the end of December 2015 for my wife that when it came time to repl More

by rjfarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor
Aug 31, 2016 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with us. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Alec McKean – General Manager

August 26, 2016

Mason Lies and Gerald Subaru are a winning combination! I recently purchased a 2017 Forester Touring for my wife. In 2015 we also purchased an Outback from Gerald Subaru. With a vast number of Subaru deal More

by forester17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Lies
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Gerald Subaru of Naperville and it’s great to hear of your continued business. Mason is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new 2017 Forester Touring! Sincerely, Alec McKean – General Manager

August 24, 2016

New car purchase My salesperson Kelly was very professional and her knowledge of the vehicle was excellent. Kelly and Dana worked with us to achieve a common ground w More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Armitage, Anthony Mazany, Kelly Thomas
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. Our team strives for 100% customer satisfaction on each and every purchase and we hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean – General Manager

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