Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Very good experience Very happy with Eric and Gerald Subaru of Naperville. Eric was VERY helpful in walking me through the process of finding the right car at the right pr Very happy with Eric and Gerald Subaru of Naperville. Eric was VERY helpful in walking me through the process of finding the right car at the right price. I would recommend Eric, and this dealership, to anyone looking for a car. More
Low pressure experience. This was my first time buying a new car and my wife's second time. We started looking for a car in August and came to Subaru of Naperville to test dri This was my first time buying a new car and my wife's second time. We started looking for a car in August and came to Subaru of Naperville to test drive a Forester and Outback. We explained that we were looking at the moment, but were going to buy in the future when we were in a better financial position. This did not change Nick's attitude toward us in any way. Nick was on time, explained the features of each car in clear, easy to understand detail, before letting us both drive each of the vehicles on both interstate and town roads. After the test drive, Nick went over each of the benefits of owning each car and the general cost differences. Nick's time was not cut short, even though he knew we were not going to buy that day. Nick checked in on us about every 4 to 6 weeks to see if we had any question and how we were doing. He did not put any pressure on us to buy during those calls. When we were ready to buy in December we gave Nick a call and he scheduled us the next day. He explained each potential add-on in detail allowing us time to think about whether it was to our best benefit to purchase. Overall it was a very pleasant experience and I would highly recommend Nick when trying to choose the car you need. More
First Time Car Buyer This was my first time buying a car completely on my own, so I was a little nervous. Nick, made the process very easy and enjoyable. He was knowledgab This was my first time buying a car completely on my own, so I was a little nervous. Nick, made the process very easy and enjoyable. He was knowledgable, honest and went the extra mile to make sure I had a great experience. Even if it meant staying an hour past closing time! I love my Subaru. Thanks again Nick! More
New to Subaru As a longtime owner (15 years) of a Honda, I am now a very happy owner of a Subaru. Great customer service won me over! As a longtime owner (15 years) of a Honda, I am now a very happy owner of a Subaru. Great customer service won me over! More
Great Experience Christopher and Kelly were excellent to work with. Their knowledge and courtesy were head and shoulders above any car buying experience that I have e Christopher and Kelly were excellent to work with. Their knowledge and courtesy were head and shoulders above any car buying experience that I have ever had. I would highly recommend working with them and Gerald. More
Experiance Subaru Naperville Extremely friendly, knowledgeable, treat you like their own family member. Always try to make you comfortable. Try to accommodate to the maximum exten Extremely friendly, knowledgeable, treat you like their own family member. Always try to make you comfortable. Try to accommodate to the maximum extent possible. Overall a wonderful car buying experience. More
New first car Sales man was very well informed on his product. He was very talkative and well mannered took care of us very well and gave us a great price. Sales man was very well informed on his product. He was very talkative and well mannered took care of us very well and gave us a great price. More
Used Toyota Avalon purchase Great experience with Gerald Subaru! Traded my used car and got for it even more than expected. The price for new/upgraded car was absolutely fair to Great experience with Gerald Subaru! Traded my used car and got for it even more than expected. The price for new/upgraded car was absolutely fair too. No pressure, no games, just fair business. Pleasure to work with sales person Abid Khan and manager Leo Katsnelson. Thank you! Will definitely recommend it to my friends More
Call Leo Lopez Now!!! I bought my first car ever and I've always dreamed of having a Subaru. When it came time to purchase, Leo was so helpful, informative, and an overall I bought my first car ever and I've always dreamed of having a Subaru. When it came time to purchase, Leo was so helpful, informative, and an overall genuine person to work with. Even when I came in 6 months after my purchase for my oil change, he took the time to talk to me about my car, personal life, and make sure I was shown around the new dealership. Amazing person inside and out, call him now if you're thinking about buying a Subaru! More
my review Overall a good experience. Their prices on used Subarus are a little higher than everyone else, but I would attribute that to their lifetime warranty Overall a good experience. Their prices on used Subarus are a little higher than everyone else, but I would attribute that to their lifetime warranty on the drivetrain. More