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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

July 31, 2020

i had a great experience. i'm very happy with the customer service i received. everyone i worked with was very nice and very helpful. More

by rmiller1997
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Aug 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 31, 2020

I’m so very happy in my Subaru Forester! Ehab went above I’m so very happy in my Subaru Forester! Ehab went above and beyond; starting with introducing himself as I began my new car search to patiently ans More

by mtanmans
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Aug 03, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ehab went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 31, 2020

Michael O’Brien made the buying experience easily. Was always friendly, got back to us on a timely fashion, knowledgeable, and was never pushy. Gerald Subaru is a great place to buy a car. More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Aug 03, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 30, 2020

Great service! Colin has taken care of my car since 2012. He is always friendly, pleasant and easy to deal with. His honesty and expertise of what my car needs for s More

by lstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Collin Miranda
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 29, 2020

He was extremely helpful. Walked us through the process and explained the specifics to the new car owner. He was friendly and open to discussion and communication. I'd definitely come back. More

by Chloe Scovill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Hubert Sneideris
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 29, 2020

Recently bought a 2020 WRX STI and I love it. It was a awesome and easy experience dealing with Kenny G and Anthony Mazany. Very happy with the service they provided me, easy and enjoyable. Looking forwar More

by extolvida
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 28, 2020

Jesse was such a big help from the beginning but didn’t know to much about the car long story short Jesse sold me a bs car for 5 grand and a week later it broke down transmission went out More

by Grandprix5100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Bush
July 28, 2020

Ehab is very helpful. He knows a about cars. He is honest and does not try to trick his customers. Ask for him personally when you go to Gerald More

by firefighterbryson
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jul 30, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ehab was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Have a great day! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 28, 2020

Gerald's takes good care of you! A follow-up visit to check recent work on our 2009 Subaru forester was thoughtful, professional and easy. Chuck and Collin make a great team and have More

by katydid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Collin Miranda
Jul 30, 2020 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had an excellent experience with Chuck and Collin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 26, 2020

Service department makes the dealership Over the years I have learned the most important aspect of an auto dealership relationship is its service department. Gerald Subaru has cemented our b More

by cclifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Jul 29, 2020 -

Gerald Subaru of Naperville responded

We love hearing from our customers, so thank you for your truly exceptional review,! It's wonderful to hear that our staff at Gerald Subaru of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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