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Gerald Subaru of Naperville

Naperville, IL

4.8
3,070 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,070 Reviews of Gerald Subaru of Naperville

August 01, 2020

Excellent Customer Service,efficient,great lounge area First of all, A big shout out to Collin Miranda,thank you so much for your excellent customer, Collin has a wonderful personality,efficient and on top More

by my3sons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

Jesse Bush is great to work with. We have seen him for three purchases through the years. He has accommodated all of our needs every time. Go see him! More

by JD
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, JD! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

My service advisor today was Patricia. She was very friendly as well as very thorough while guiding me through my vehicle report. I would absolutely recommend using her as an advisor on future visits a More

by gskueker
Recommend Dealer
Yes
Employees Worked With
Trish Svizzero
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

He helped us find a great Subaru. He showed patience with helping us decide between models and financing. We were thrilled with our purchase. Wonderful experience! More

by sullivancaseye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 31, 2020

i had a great experience. i'm very happy with the customer service i received. everyone i worked with was very nice and very helpful. More

by rmiller1997
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Aug 04, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 31, 2020

I’m so very happy in my Subaru Forester! Ehab went above I’m so very happy in my Subaru Forester! Ehab went above and beyond; starting with introducing himself as I began my new car search to patiently ans More

by mtanmans
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Aug 03, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ehab went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 31, 2020

Michael O’Brien made the buying experience easily. Was always friendly, got back to us on a timely fashion, knowledgeable, and was never pushy. Gerald Subaru is a great place to buy a car. More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Aug 03, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 30, 2020

Great service! Colin has taken care of my car since 2012. He is always friendly, pleasant and easy to deal with. His honesty and expertise of what my car needs for s More

by lstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Collin Miranda
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 29, 2020

He was extremely helpful. Walked us through the process and explained the specifics to the new car owner. He was friendly and open to discussion and communication. I'd definitely come back. More

by Chloe Scovill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Hubert Sneideris
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 29, 2020

Recently bought a 2020 WRX STI and I love it. It was a awesome and easy experience dealing with Kenny G and Anthony Mazany. Very happy with the service they provided me, easy and enjoyable. Looking forwar More

by extolvida
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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