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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

July 26, 2020

It was my first service at Subaru for my new forester touring. Donna was exceptional. Very polite, helpful and friendly. She was meticulous in tracking down the nail in my tire, accomodated me for a next More

by samkhopkar
Recommend Dealer
Yes
Employees Worked With
Donna Tran
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for your truly exceptional review! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 25, 2020

Hello everyone, iam phuoc Le so glad to speak out on my mind about Gerald Subaru of Naperville, specially Jesse the sale gentleman who is so nice and honest to sell me the SUV there. Iam very happy with th More

by Subaru lover
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 25, 2020

Thank you so much for all your help! Jesse was kind, helpful and easy to work with. Jesse went above and beyond to make sure we felt at ease and had a wonderful experience. More

by Jwferg01
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 25, 2020

Very nice guy and easy to work with! He really went above and beyond to make sure we were able to walk away happy and with what we needed. More

by Wilkins.mollym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 24, 2020

Hubert was very helpful in finding the right vehicle for us. We were looking for a different color but he and his manager were awesome finding what we needed. We’re very happy with Hubert and the entire t More

by rbandyk
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 24, 2020

My service advisor is Colin Miranda. He has looked after my car since I drove it off the lot 30 months ago. My car runs great! More

by Karen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Karen. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 24, 2020

Jesse Bush provided excellent service and went above and beyond not only during my buying process but continually after. All staff I interacted with was kind and accommodating. I highly recommend Gerald Sub More

by andrew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany, Monomoy Ghosh, Jesse Bush, Paulo Rodriguez
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Andrew. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 22, 2020

Nice and clean dealership friendly people. I personally dealt with Paulo who was very knowledgeable, patient, and friendly. I would definitely recommend this dealership to others. More

by gustavomarroquin773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Jul 23, 2020 -

Gerald Subaru of Naperville responded

Gustavo, thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 21, 2020

Eddy very professional and helpful.helped me find reliable vehicle in my price range and got me up and rolling again.i recommended eddy to help More

by Toya Collins
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eddy Orellana
Jul 23, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 20, 2020

Auto Status Report Collin Miranda very professional & pleasant to deal with & explaining services & cost. It was positive experience & will continue with Gerald Subaru More

by bartusiakm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda, Donna Tran
Jul 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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