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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

August 04, 2020

Service Dept. was very pleasant in scheduling and performing maintenance on my 2019 Legacy. Will continue using them for follow up service. Rudy Burkhaler was great. More

by Gary
Recommend Dealer
Yes
Employees Worked With
Rudy Burkhalter
Aug 07, 2020 -

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 04, 2020

Hubert was very kind from the start of the interaction to the finish. He was very cordial as well and he was very good with compromising with my offers I was looking for. More

by pstaunton37
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Aug 07, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 02, 2020

Trust in Service Department Representative, Collin Miranda Usually See Collin Miranda for any service needs. He is very personable, helpful and deserves a 5 star rating! His estimated time for service call is More

by ljehlert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

Ehab is knowledgeable and professional. He is someone with whom it is a pleasure to work. I will seek him out next time I’m in the market for a Subaru. More

by J
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 04, 2020 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide truly exceptional customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

Kenny went above and beyond to help me with my vehicle search! He was very knowledgeable and helpful in answering all of my questions. Kenny accommodated my schedule by bringing me a vehicle to test drive More

by Allison Bandusky
Recommend Dealer
Yes
Employees Worked With
Michael Price, Kenny Gross
Aug 04, 2020 -

Gerald Subaru of Naperville responded

Allison, thank you for taking the time to leave us such a truly exceptional review! We appreciate every hard-working member of our sales team, and we are thrilled to know Kenny went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

Ehab truly made our car buying experience the very best it could be! His genuine approach to our concern and automotive needs as well as his professionalism was greatly appreciated. Job well done sir! My w More

by DinaPat
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

Excellent Customer Service,efficient,great lounge area First of all, A big shout out to Collin Miranda,thank you so much for your excellent customer, Collin has a wonderful personality,efficient and on top More

by my3sons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

Jesse Bush is great to work with. We have seen him for three purchases through the years. He has accommodated all of our needs every time. Go see him! More

by JD
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, JD! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

My service advisor today was Patricia. She was very friendly as well as very thorough while guiding me through my vehicle report. I would absolutely recommend using her as an advisor on future visits a More

by gskueker
Recommend Dealer
Yes
Employees Worked With
Trish Svizzero
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 01, 2020

He helped us find a great Subaru. He showed patience with helping us decide between models and financing. We were thrilled with our purchase. Wonderful experience! More

by sullivancaseye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Aug 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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