Gerald Subaru of Naperville

Everyone was friendly and made sure that we were being helped . Generous with testing cars. Was able to take car home. To make sure garage would work. The buying process was long. helped . Generous with testing cars. Was able to take car home. To make sure garage would work. The buying process was long. More

Trish handled my repair and service for my Outback with kindness, helpfulness and practical advice. I highly recommend Gerald Subaru and Trish for any service needs and will work with her again in the futu kindness, helpfulness and practical advice. I highly recommend Gerald Subaru and Trish for any service needs and will work with her again in the future. More

The dealership was making sure to take safety precautions and the workers were very attentive. Michael was very personable and was very helpful picking out exactly what I wanted. precautions and the workers were very attentive. Michael was very personable and was very helpful picking out exactly what I wanted. More

Tricia has helped me out twice on separate service visits. She is awesome, and very helpful and got the Job done quicker than I expected. Will definitely look for Her for the next service appointme visits. She is awesome, and very helpful and got the Job done quicker than I expected. Will definitely look for Her for the next service appointment and I Would recommend her to others. Thanks! More

I had a great experience at the dealership. Greeted immediately and did a great job of interacting and asking questions. Very friendly with no pressure. Looking forward to test driving the 2021 Legacy immediately and did a great job of interacting and asking questions. Very friendly with no pressure. Looking forward to test driving the 2021 Legacy XT once it arrives. More

I arrived in Naperville for my appointment and then I arrived in Naperville for my appointment and then realized I had made the appointment for North Aurora. Collin made my error into a wonderful exper I arrived in Naperville for my appointment and then realized I had made the appointment for North Aurora. Collin made my error into a wonderful experience. He was able to fit me into their schedule. Call the other dealership for me and got me out in a decent amount of time. He was great to work with and professional at all times. More

Great experience at another awesome Gerald deals hip. Hubert was a dream to work with, and would recommend you to rest him personally when you come in to this dealership. Hubert was a dream to work with, and would recommend you to rest him personally when you come in to this dealership. More

Hubert was great! It was nice to work with a salesperson and a dealership that actually cares about there customers! Thank you Gerald Subaru of Naperville! and a dealership that actually cares about there customers! Thank you Gerald Subaru of Naperville! More

Couldn't ask for a better Service Manager It is no exaggeration to say that I am a Gerald Subaru customer today because of Chuck Dziak. Chuck's professional problem-solving and thoughtful, It is no exaggeration to say that I am a Gerald Subaru customer today because of Chuck Dziak. Chuck's professional problem-solving and thoughtful, friendly manner when I first became a client won me over, but the fact that he has continued to serve me and to greet me personally whenever possible has kept me coming back time and again. His care in connecting me with Collin Miranda when he wasn't able to greet me himself has proven very beneficial to my experience at Gerald. And it is clear to me that the efficiency, on-time results, and effectiveness of the service department can be credited to Chuck's management. Throughout the department, professionalism and efficiency have been evident to me on every visit for both my vehicles over the past five years. We carefully selected Gerald Subaru of Naperville after experiencing a more aggressive sales approach at another dealership. At that time, we lived an hour's drive away but felt so much more comfortable with the caring and polite sales staff at Gerald. But in the long term, it is the service staff who keep us coming back! Where we live today is still 40-minutes away, but the kind of service that Chuck has ensured has been well worth the drive. More

this is the second car I've bought from here, my grandma and my friend got their cars from here as well. Hubert was tremendous help. Didnt try to get me into a car I wasnt comfortable with, didnt pressure m and my friend got their cars from here as well. Hubert was tremendous help. Didnt try to get me into a car I wasnt comfortable with, didnt pressure me to make any decision. Really cared about me getting a car I was comfortable and happy with and he did exactly that. Worked with me all day for 2 days, took me 30 minutes away to a holding lot to look at one of the cars I wanted to see and it ended up being the car I went with. It give him 10 stars if I could and if i go back im going back to him specifically. More