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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

August 14, 2020

Other Subaru dealers didn’t seem to be interested in selling me a car, or digging through inventory to find the one I wanted. Jeff did, even driving around to look for misplaced inventory. More

by CrosstrekSport
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 19, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jeff. Please let us know if we can ever help you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 14, 2020

The salesman was very helpful, knowledge,courteous, respectful. He made this experience of buying a new car easy. He never force me of anything. I give him a rate of 100 percent. Keep up the good wor More

by Fparradieguez
Recommend Dealer
Yes
Employees Worked With
John Pryor, Leo Katsnelson
Aug 19, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We will pass your kind words along to the staff! We look forward to seeing you back again in the future. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 13, 2020

Hubert was really great to work with. He was very friendly and professional. We had a great experience at the dealership. We would recommend him to our friends. More

by Nida
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Aug 17, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 13, 2020

Both Kenny Gross and the Gerald Subaru Dealership overall provided very professional service during my visit. Kenny is very personable and made the car buying experience relatively easy. Very good experience More

by nmcm
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Monomoy Ghosh, Kenny Gross, Rudy Burkhalter
Aug 17, 2020 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 13, 2020

Eddy provided great service and he sold the car to us for a good price and not only Eddy but the dealership provided us with a great experience and we would for sure recommend Gerald Subaru and Eddy to anyon More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Aug 17, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 13, 2020

Collin Miranda - Great Customer Service Collin has provided great customer service to me for over 4 years - always a smile, easy to talk to, as soon as i pull in Collin is putting the paperw More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Aug 17, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 11, 2020

Excellent service at this dealership because of service advisors like Collin Miranda. He is professional, knowledgeable, thorough, easy to communicate with, and very nice too! More

by Diane
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Aug 14, 2020 -

Gerald Subaru of Naperville responded

Diane, thank you for the awesome feedback! You're right, Collin is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 11, 2020

Jennifer went above and beyond she had so much patience with my father who is known to be indecisive , She took the time out to understand what we really needed. Excellent service! More

by Roh
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Aug 14, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 09, 2020

Jeff was a profesional, kind and respectful person to work with. He help me with a car I was looking for and made it easy to understand the procedures of getting any car of my desire. More

by Mguzman43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 12, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jeff and the rest of the Gerald Subaru of Naperville team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Kind regards, Nino McMorris General Manager Gerald Subaru of Naperville

August 08, 2020

Our experience was very positive. Ehab was extremely helpful and knowledgeable. Buying a car is not always the easiest process but it was organized and seamless. More

by Lyzun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 12, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Nino McMorris General Manager Gerald Subaru of Naperville

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