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Gerald Subaru of Naperville

Naperville, IL

4.8
3,070 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,070 Reviews of Gerald Subaru of Naperville

August 18, 2020

Friendly staff . Clean waiting area. Social distancing observed . Service time is as scheduled. Accommodating vehicles for service even without appointment. Explain to customer the details of the serv More

by bertshivalencia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Svizzero
Aug 20, 2020 -

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 18, 2020

Collin Miranda in Service is top notch and able to take of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The w More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Aug 20, 2020 -

Gerald Subaru of Naperville responded

Brian, thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 18, 2020

My salesman, John Pryor, was very courteous, friendly, and knowledgeable. He was not pushy, but rather wanted to make sure I was getting what I was looking for. I have purchased 34 cars over a period of More

by BRUCELEINEN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Pryor
Aug 21, 2020 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

Overall this dealership made the experience of buying a car an easy one. Jenny was very attentive and listened to our wants and concerns and was able to deliver on all things we wanted! More

by gwiastka
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Aug 19, 2020 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

Brought my 2020 Outback in for its first oil change and tire rotation. Collin Miranda took care of me. He was very professional and friendly. Overall a very positive experience. I am a first time Subar More

by DBandusky
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Aug 20, 2020 -

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

Collin Miranda is top notch! Kind,patient,professional,and helpful are just a few of the qualities that make him an excellent service advisor. I really hope that he will be promo More

by ebartel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pincuspy, Chuck Dziak, Collin Miranda
Aug 19, 2020 -

Gerald Subaru of Naperville responded

We loved reading this review! Happy customers are our aim, and it appears Collin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

Mr. Hubert Sneideris, was unbelievably helpful with us purchasing a car. He found exactly what we were looking for! He even dropped the price a good amount. Highly recommend seeing Mr. Sneideris! More

by Pjoneill00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Aug 20, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

Loved my time working with Hubert. He really listened to want I wanted and made sure I was 100% satisfied with my purchase. Would definitely recommend him as your dealer. Won’t be there for long and will en More

by toneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Aug 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 16, 2020

What a wonderful experience! Ehab was incredibly accommodating and so helpful in finding the right vehicle for me. As a first time car buyer, I felt like the experience was honest and informative, a More

by Sammieanselmo
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 20, 2020 -

Gerald Subaru of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this truly exceptional review! It's wonderful to hear that our staff at Gerald Subaru of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 16, 2020

Jesse is very nice and provided us with excellent service with my purchase of subaru forrester. He is very patient to answer our questions and did his best to get a good deal. More

by jieyun.li.15
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Jim Fischer
Aug 19, 2020 -

Gerald Subaru of Naperville responded

Thank you for your great review! We're glad to have Jesse on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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