Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Kenny Gross was excellent and a pleasure to work with. He is professional and very knowledgeable. He patiently answered our many questions. And there was no pressure to make a decision. We are thrilled with is professional and very knowledgeable. He patiently answered our many questions. And there was no pressure to make a decision. We are thrilled with our new Forester and can highly recommend Kenny. He was a delight to work with and represents true care for the customer. More
Cynthia answered our initial call to the dealership. She answered all our questions and encouraged us to take a test drive. Later that same day she was the one to respond to our car buying service inquiry. answered all our questions and encouraged us to take a test drive. Later that same day she was the one to respond to our car buying service inquiry. She went above and beyond in finding the model and color we preferred. She was a delight to work with and exemplified the best in customer service. We are grateful to have connected with her and Gerald Subaru is fortunate to have her. More
Paulo is responsive and delivers on customer experience. Service team was quick. The service are was clean and sanitized. Great experience. Thank you very much Service team was quick. The service are was clean and sanitized. Great experience. Thank you very much More
Paulo is a wonderful salesman who is knowledgeable and detailed in his vehicle presentation. He also demonstrates great communication skills as I was informed at every step of the process. Thank you!! detailed in his vehicle presentation. He also demonstrates great communication skills as I was informed at every step of the process. Thank you!! More
Friendly staff . Clean waiting area. Social distancing observed . Service time is as scheduled. Accommodating vehicles for service even without appointment. Explain to customer the details of the serv observed . Service time is as scheduled. Accommodating vehicles for service even without appointment. Explain to customer the details of the services being made. More
Collin Miranda in Service is top notch and able to take of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The w of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The work is completed in the time allotted w/o any surprises and on budget. My car is cleaned prior to them giving it back to me after service. Collin is a great asset to the dealership! More
My salesman, John Pryor, was very courteous, friendly, and knowledgeable. He was not pushy, but rather wanted to make sure I was getting what I was looking for. I have purchased 34 cars over a period of and knowledgeable. He was not pushy, but rather wanted to make sure I was getting what I was looking for. I have purchased 34 cars over a period of 49 years, and I would say John Pryor was one of the best salesman that I have come across. More
Overall this dealership made the experience of buying a car an easy one. Jenny was very attentive and listened to our wants and concerns and was able to deliver on all things we wanted! car an easy one. Jenny was very attentive and listened to our wants and concerns and was able to deliver on all things we wanted! More