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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

August 23, 2020

Great experience at Gerald Subaru! Ask for Jesse - he’s knowledgeable, helpful, and doesn’t use pressure tactics to get the sale. we couldn’t be happier. More

by mwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Aug 26, 2020 -

Gerald Subaru of Naperville responded

I sincerely thank you for going out of your way to write this review about Gerald Subaru of Naperville. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 22, 2020

Very helpful, Patient, & no pressure!! This is our second car Ehab has helped us get. In addition, he helped transfer our stuff from old car to new & set up our phones in new car!! More

by ktjt16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Rudy Burkhalter, Jim Fischer
Aug 26, 2020 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Ehab and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 22, 2020

I found my vehicle online through the website, researched it for free with a carfax link. Made an appointment the same day, Out the door in less then 3 hours. Easy, efficient and friendly. Jen was knowledgea More

by Illinoiscarlisle
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Aug 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Gerald Subaru of Naperville satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 22, 2020

Jesse Bush did a great job showing us several cars and discussing the differences with us. He was patient and attentive and repaonsivevtp it needs. Gerald Subaru is a great place to buy a car! More

by Kw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Aug 26, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jesse was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 22, 2020

Ehab is the best! The most helpful consultant ever. He explained every detail in my new car, was patient with me, and even offered to help move my things to the new car. I appreciate his professionalism, More

by Fuego831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Aug 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ehab was able to meet your needs. At Gerald Subaru of Naperville, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 21, 2020

Eddie was INCREDIBLE! Extremely knowledgeable and respectful. We had possibly the best car buying experience to date. We will definitely be back in the future. Thank you Eddie! More

by paulkimster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Eddy Orellana
Aug 21, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 21, 2020

You can trust Collin Miranda at Gerald Subaru in Naperville, IL to give you solid advice for your car repair! He was able to suggest customer service from the Subaru company to repair an issue for More

by Subaru Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Abid Khan
Aug 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Collin. Please let us know if we can ever help you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 21, 2020

Ehab knows his stuff! The drive on the test track and his knowledge of the safety features of the car made me decide to purchase immediately!!! More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Jim Fischer
Aug 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Ehab and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 21, 2020

If all experiences at car buying went like this there would be less jokes about car sales. Ehab is the consummate professional. No push- just information with knowledge and experience. He is so enthus More

by lkubichan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 21, 2020

Ehab was always friendly, and clearly explained and answered all my questions. He went out of his way to accommodate our meetings. I also loved the test track ! More

by Heather
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Price, Ehab Aref
Aug 25, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ehab and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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