
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Excellent experience We came in to purchase a new Subaru Legacy with a trade in. Leo and Jesse couldn't have made the process any smoother! Fantastic! We came in to purchase a new Subaru Legacy with a trade in. Leo and Jesse couldn't have made the process any smoother! Fantastic! More
Low pressure and friendly Salesman was very knowledgeable and patiently answered all of my questions. At no time during sale did I feel pressured. The dealership had nice ameni Salesman was very knowledgeable and patiently answered all of my questions. At no time during sale did I feel pressured. The dealership had nice amenities that made waiting tolerable if not a pleasant experience. More
Great customer service... long wait I worked with John Rose to but my first car and he was great. Very knowledgeable and kind, not pushy! My only complaint would be that I waited almost I worked with John Rose to but my first car and he was great. Very knowledgeable and kind, not pushy! My only complaint would be that I waited almost two hours to talk to the finance manager. Definitely something they should improve. Overall great dealership though! More
This car dealership it’s very friendly. The Sales person was very friendly and worked with me on the deal very happy with everything I would recommend this dealer for your next car purchase The Sales person was very friendly and worked with me on the deal very happy with everything I would recommend this dealer for your next car purchase. Eddy thank you for everything. More
Excellent Service I appreciated the friendly customer service at Gerald Subaru. Michael did a great job ensuring that we were satisfied with our Subaru purchase. Thank I appreciated the friendly customer service at Gerald Subaru. Michael did a great job ensuring that we were satisfied with our Subaru purchase. Thank you for the service. More
Good Experience John was really friendly and helpful. Took us out for test drive on multiple cars even though it was ridiculously cold outside. He was very patient wi John was really friendly and helpful. Took us out for test drive on multiple cars even though it was ridiculously cold outside. He was very patient with all the questions we had. More
Love the lifetime warranty I appreciated the friendly service and I love the lifetime warranty. Jim was very helpful and negotiated the price for me. Thank you for the service. I appreciated the friendly service and I love the lifetime warranty. Jim was very helpful and negotiated the price for me. Thank you for the service. More
Great Experience It was a pleasure to work with Michael from beginning to end. He is very polite and professional. He made the whole experience as seamless as possib It was a pleasure to work with Michael from beginning to end. He is very polite and professional. He made the whole experience as seamless as possible. We could not have been more satisfied with our interaction with him and with the Suburu Forester that we purchased. We would not hesitate to recommend this dealership and Michael to anyone. More
Impressed with purchase experience and follow-through. I enjoyed an excellent new car purchasing experience working with Michael. He is very knowledgeable, and provided the right amount of follow-up afte I enjoyed an excellent new car purchasing experience working with Michael. He is very knowledgeable, and provided the right amount of follow-up after my initial visit - staying in touch without over doing it. Unlike most sales consultants, Michael was interested in my experience after the sale. He personally addressed, and resolved, an issue on his day off rather than simply directing me to the service department. Without a doubt, I would recommend a friend to Michael for their Subaru purchase. More
Great salesperson From the start, Ehab was extremely nice and very knowledgeable and thorough in explaining all the features of the Forester. He was not pushy but prov From the start, Ehab was extremely nice and very knowledgeable and thorough in explaining all the features of the Forester. He was not pushy but provided information to make a good decision. We would highly recommend Ehab to anyone looking to purchase a Subaru. More