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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 19, 2018

Quality Experience Jesse Bush was a great sales person - easy to get along with, knowledgeable, kind, and never pushy. The negotiation process was straightforward. More

by OutbackFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith, Jesse Bush, Tim Murray
Mar 20, 2018 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how handle our way of truly exceptional business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alec McKean - General Manager

March 19, 2018

Abcdef Staff is very friendly. They treated me with respect. This is my 3rd Subaru so I know I would recommend a Subaru. The service department is good. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Mar 20, 2018 -

Gerald Subaru of Naperville responded

We love hearing about customers that have a truly exceptional experience. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

March 17, 2018

Very Good experience The time we spent finding the right car and negotiating a price was very reasonable. There were no high pressure sales techniques used. Overall pleasa More

by subaru buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Mar 20, 2018 -

Gerald Subaru of Naperville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

March 17, 2018

Nice experience Jesse Bush was great, attentive, and of course friendly. Explained things very well and got straight to the point. Was in and out the door with a new More

by Mamshie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Jesse Bush
Mar 20, 2018 -

Gerald Subaru of Naperville responded

Thank you for your great review! We're glad to have our team provide you with a truly exceptional experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

March 17, 2018

Pleasant experience This was our first time purchasing a Subaru. Michael made the task a very enjoyable experience. He explained and demonstrated many of the features and More

by jank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Mar 20, 2018 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly an exceptional pleasure working with you. Sincerely, Alec McKean - General Manager

March 17, 2018

Outstanding Service I had an amazing experience when working with Michael Price as well as Anthony Mazany at Geral Subaru. They were both extremely knowledge about this p More

by Kenablair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Mar 20, 2018 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a truly exceptional day! Sincerely, Alec McKean - General Manager

March 16, 2018

Friendly Service Jesse Bush is knowledgeable and friendly Sales Rep. I enjoyed working with him. It took a few few days took select the right used car. More

by Cheryl W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Mar 20, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to truly exceptional customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

March 15, 2018

Excellent car-buying experience Gerald Subaru of Naperville is a great place to purchase a car—an easy, pleasant experience from start to finish. Everyone we worked with there was he More

by SMJ1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Stephen Cook, Marie Stepanek, Eddy Orellana
Mar 16, 2018 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing truly exceptional customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Alec McKean - General Manager

March 12, 2018

Outstanding experience buying a new car I was in the market for a new car, I visited Gerald Subaru of Naperville as my first dealership. The dealership was clean and organized. Everyone was More

by Ryan0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Mar 14, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us this truly exceptional review!. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Alec McKean - General Manager

March 11, 2018

Outstanding service! Leo was a positive and respectful salesperson! The Gerald team made the car purchase process smooth. We would recommend this dealership to anyone loo More

by JML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 14, 2018 -

Gerald Subaru of Naperville responded

We are pleased to hear your experience was smooth from start to finish, especially that it was a truly exceptional one. We’re eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Alec McKean - General Manager

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