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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

December 07, 2018

Bought a 19 Forester Ehab was extremely helpful, every step of the way. He explained a lot of the features of the Subaru and my particular model and trim. More

by Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Dec 17, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 05, 2018

Gerald Subaru My wife and I had a thoroughly satisfactory buying experience at Gerald Subaru. The facility was modern, bright and open. Marie was very helpful in More

by RGW60586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Abid Khan, Marie Stepanek, Russ Harris
Dec 05, 2018 -

Gerald Subaru of Naperville responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 05, 2018

My 2019 Forester Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his pro More

by charlie
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray
Dec 06, 2018 -

Gerald Subaru of Naperville responded

Charlie, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 04, 2018

Great Service. Jeff worked really hard to get us the beat deal possible on our car. We are very happy with our new car. He even mailed me my garage door opener from More

by Nproth87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Dec 04, 2018 -

Gerald Subaru of Naperville responded

Hi Nproth87 and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jeff is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 04, 2018

Paulo Rodriguez Paulo Rodriguez’s shared advise and positive attitude made my experience a smooth one. He is very knowledgeable and made me feel at ease. He showed gr More

by Patt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Dec 05, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 03, 2018

Price match competition Gerald subaru price matched a local competitor and worked out a great deal for our new car. This was our second purchase from them and we will be bac More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose, Jeff Walker
Dec 04, 2018 -

Gerald Subaru of Naperville responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 02, 2018

Great experience with Maury Maury was very helpful and pleasant to work with. I was able to get a great reasonable deal with the car I love. Thanks for all of your help. More

by Ricky
Recommend Dealer
Yes
Employees Worked With
Maury Lopez
Dec 03, 2018 -

Gerald Subaru of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 02, 2018

Price is Right with Mike Price in Naperville Mike was very friendly, helpful and knowledgeable. The sales manager was awesome. Overall A+ all around. Our last 5 cars have been Acura’s. This w More

by Babyjoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Dec 03, 2018 -

Gerald Subaru of Naperville responded

Thank you for your great review,Babyjoie@sbcglobal.net! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 02, 2018

Sales This is the second review in a space of a few days. We decided to go from leasing a Forester to buying it outright. I have to commend the way the acce More

by Vish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany
Dec 03, 2018 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

December 01, 2018

Very Satisfied I came in 2 days before I ended up buying my 2019 Subaru Forester and went for a test ride with Jeff. It was probably the best test ride I’ve been on More

by carbuyer18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Dec 03, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alec McKean - General Manager -- amckean@geraldauto.com

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